SkySwitch Business SMS Is Now Integrated With Rocket.Chat

SkySwitch has integrated Business SMS services with Rocket.Chat, a leading open-source web chat application. Business SMS is a huge differentiator for resellers in the UCaaS industry—which is why we’ve written so much about how it will soon trump email and become a necessary component to any organizations’ communication strategy. This upward trend we’ve predicted has […]

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Business SMS

  Most business owners understand that  SMS is a valuable part of the lead acquisition and/or customer engagement process, and many  already use it.  But today, most SMS communication is done with a business manager’s personal mobile device, and is not integrated with the businesses phone system.   Business SMS brings the ability to integrate SMS […]

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RCS Is the Advanced Evolution of SMS and SkySwitch Plans to Support It

What is RCS? Rich Communication Services (RCS) is the next-generation replacement for SMS. RCS offers upgraded features that users have come to expect, like higher-resolution images and video, Wi-Fi messaging, typing indicators, read-receipts and better group chats. SMS has been around since the 90s and hasn’t reached the capabilities other third-party messaging services (like WhatsApp […]

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