SkySwitch Launches Grandstream “Try and Buy Program” with NTS Direct

Resellers Offered No Cost Evaluation and are Rewarded For Purchase 

TAMPA, FLA. and BOSTON, MA (JUNE 2, 2020) – SkySwitch, the leading channel-exclusive white label Unified Communications as a Service (UCaaS) provider, and Grandstream have announced a “Try and Buy” promotion for all SkySwitch resellers. The program, which is available immediately, provides SkySwitch resellers with a Grandstream GRP2612w for a no-cost ninety-day evaluation period. 

“With the Try and Buy program SkySwitch resellers can experience the improvements and features that Grandstream has added to our full line of desktop phones,” said Rachel Saunders, Grandstream Networks Executive Director of Sales, NA & APAC. “As a new brand in the SkySwitch Store this year, we felt it was important to enable the resellers to be more familiar with the new and improved Grandstream. The Try and Buy program is a no-risk way for resellers to experience that.”

For resellers purchasing ten or more Grandstream devices during the promotional period that ends on August 31st, the trial unit is theirs to keep. “The Try and Buy program allows our resellers to experience Grandstream without paying for a demonstration device,” said Andy Abramson, SkySwitch’s Chief Marketing Officer. “Sampling is the number one marketing tactic that leads to future purchases. By having resellers try out the new Grandstream phones, the potential for follow on sales dramatically increases.”

Grandstream offers 30 different devices to SkySwitch resellers in the SkySwitch Store, including the carrier-grade GRP line. The latest line of devices is now available through SkySwitch’s newest distribution partner, NTS Direct. “There’s no better way to sell something to a customer than by having them try it out,” said Chris Turcotte, NTS Direct’s Director of ITSP Sales. “Just like taking a test drive for a new car, the try and buy program allows resellers to put the Grandstream phone through its paces.”

More information about SkySwitch’s Grandstream “Try and Buy” can be found here.

About Grandstream Networks, Inc.
Grandstream Networks, Inc. has been connecting the world since 2002 with SIP Unified Communications solutions that allow businesses to be more productive than ever before. Our award-winning solutions serve the small and medium business and enterprises markets and have been recognized throughout the world for their quality, reliability and innovation. Grandstream solutions lower communication costs, increase security protection and enhance productivity. Our open standard SIP-based products offer broad interoperability throughout the industry, along with unrivaled features, flexibility and price competitiveness. 

Grandstream products are available through our established global distribution channels. We are a private corporation headquartered in Boston, MA USA with regional locations in Los Angeles, CA, Dallas, TX, China, Venezuela, Morocco, Malaysia, and Spain. 

Additional information about Grandstream is available by visiting the Grandstream website.

 

About NTS Direct
NTS Direct is a value-added distributor of voice and data technology. NTS Direct believes in providing the best customer experience possible by simplifying the technology procurement process. We reinvent the traditional distribution model with a consultative sales approach focusing on design, training, and support to create sales and profitability opportunities for resellers and manufacturers. We’re committed customer specialists in partner on-boarding and identifying/meeting the unique needs of value added resellers, managed service providers, integrators, and ITSP’s. Visit www.ntsdirect.com for more information or connect with us on LinkedIn, Twitter, and Facebook.

About SkySwitch
SkySwitch is the US-based, next-generation communications platform provider offering white labeled Unified Communications-as-a-Service (UCaaS) solutions to telecommunication and business technology resellers across North America. Customers include MSPs, agents, interconnects, ISPs, WISPs and VARs. SkySwitch provides resellers with the competitive advantages required to succeed in today’s overcrowded marketplace by combining best-in-class customer support, with an advanced cloud-based UCaaS platform, delivering feature-rich voice, video, text and fax communications.

SkySwitch Introduces Fanvil Devices to the SkySwitch Store

Special Incentive Program Available To Resellers

TAMPA, Fla.May 26, 2020 /PRNewswire/ — SkySwitch, the leading channel-exclusive white label Unified Communications as a Service (UCaaS) provider, has announced the addition of Fanvil to their desk phone lineup in the online SkySwitch Store. To kick off their arrival in the SkySwitch Store, Fanvil is offering a special seat credit promotion available only to SkySwitch Resellers who purchase any of the nine Fanvil products.

A notable differentiator of Fanvil desk phones is their design that separates call management buttons from Busy Lamp Fields (BLFs). The inclusion of additional buttons makes this possible, and the phones are designed to match the layout of many legacy phones to mitigate required upgrades upon deployment. Additionally, high-end Fanvil models like the X5U and X6U are equipped with features like integrated Bluetooth and the ability to pair with smartphones.

Available exclusively from NTS Direct, a value-added distributor of voice and data solutions, to SkySwitch’s 500 plus resellers, Fanvil devices ordered through the SkySwitch Store will come with free ground shipping and a two-year warranty that begins when the distributor ships. Additionally, for every order containing any three of the qualifying Fanvil devices from the SkySwitch Store, SkySwitch will reward resellers with 2,500 reward points credited to the following month’s billing statement.

The incentive program has no cap on reward points earned and will run for three months starting on June 1, 2020. The reseller who sells the most Fanvil phones in this three month period will win a prize courtesy of SkySwitch, Fanvil and NTS Direct.

“Fanvil has impressed us with their modern and innovative product design with a highly efficient pricing model that offers excellent margins for SkySwitch resellers,” said SkySwitch founder and President, Eric Hernaez. “Coupled with the incentive program, Fanvil offers our resellers another choice in desktop phones with a very compelling value proposition.”

Fanvil’s nine devices that are currently certified by SkySwitch and available in the store include Fanvil’s X2P Call Center Phone, X3U Enterprise IP Phone, X4U Enterprise IP Phone, X5U High End IP Phone, X6U High End IP Phone, X7 Enterprise IP Phone, X7C Enterprise IP Phone, X210 Enterprise IP Phone and X210i Paging Console Phone. For more information on the Fanvil product line, visit http://ntsdirect.com/products/fanvil-products/.

“NTS Direct is excited to see Fanvil expand into the SkySwitch community. They continue to be a leader in innovation with their robust portfolio of SIP endpoints and enhanced customer support,” said NTS Director of ITSP/Sales, Chris Turcotte. “We take pride in being the preferred Fanvil distributor within the Skyswitch community. With over 50 years of experience and technical knowledge, NTS Direct has an abundance of resources to provide Skyswitch customers with both pre-sale and post-sale support needs.”

About SkySwitch
SkySwitch is the US-based, next-generation communications platform provider offering white labeled Unified Communications-as-a-Service (UCaaS) solutions to telecommunication and business technology resellers across North America. Customers include MSPs, agents, interconnects, ISPs, WISPs and VARs. SkySwitch provides resellers with the competitive advantages required to succeed in today’s overcrowded marketplace by combining best-in-class customer support, with an advanced cloud-based UCaaS platform, delivering feature-rich voice, video, text and fax communications.

About NTS Direct
NTS a value added distributor of voice and data technology solutions, targeting the SMB and Enterprise markets. Reinventing the traditional distribution model, NTS Direct creates sales and profitability opportunities for manufacturers and resellers through a consultative sales approach, focusing on design, training, and support. Headquartered in Bolton, MA, NTS Direct utilizes multiple distribution points throughout the United States in order to best support their clients.

Media Contact:
Andy Abramson, SkySwitch CMO
(747) 777-4608

SkySwitch Adds Atlanta Geo-Node

Network expansion supports reseller growth and increase in customers across North America

Tampa, Fla., May 11, 2020 — SkySwitch, the leading channel-exclusive white label Unified Communications as a Service (UCaaS) provider, has added its fifth geo-node in the United States with the addition of a new Atlanta data center. The geo-node is co-located within Digital Realty Data Center at 250 Williams Street and will primarily serve resellers and their customers located in the Southeast United States.

The Atlanta facility joins SkySwitch’s existing data centers in Secaucus, NJ, Las Vegas, NV, Minneapolis, MN, and Dallas, TX.

“Digital Realty is one of the nation’s top data center providers. They afford SkySwitch the level of capacity, reliability, security, and the comfort level that we require to support our growing base of over 500 resellers across the country,” said Eric Hernaez, Founder and President of SkySwitch. “Since the start of the year, we have seen tremendous growth in the Southeast region, both in the number of new resellers joining SkySwitch and the additional number of new customers onboarded by our long-established resellers. This growth led us to decide that an additional regional facility was needed to support them and what we have in our pipeline.”

SkySwitch provides white label UCaaS from geographically diverse locations to maximize system resiliency to MSPs, VARs, ISPs and interconnects. The new Atlanta geo-node was introduced without interruption to ongoing operations and is designed to expand on the fly. New geo-nodes can be added to the network, as an additional server resource to the geo-nodes, in a way that’s transparent to end-users.

In addition to easing network growth, this system architecture has allowed SkySwitch to maintain industry-leading uptime. Unlike other high-availability redundancy schemes that rely on a primary and failover system, the SkySwitch system is Always Available. That means  SkySwitch is providing identical service across multiple nodes in real-time. With seamless and transparent failover between nodes, service disruptions are avoided because customer connections can be automatically transferred to any of the other available nodes in the event of trouble, outages or network disruptions.

“SkySwitch has made good on its promise to continue to invest in the network, which makes TELEPATH look great to our customers,” said Guy Fawkes, CEO of Tampa Bay’s TELEPATH Communications. “The new Atlanta geo-node is closer to the majority of our growing customer base, so we’ll be seeing lower latency and the benefits that come along with that.”

About SkySwitch
SkySwitch is the US-based, next-generation communications platform provider offering white labeled Unified Communications-as-a-Service (UCaaS) solutions to telecommunication and business technology resellers across North America. Customers include MSPs, agents, interconnects, ISPs, WISPs and VARs. SkySwitch provides resellers with the competitive advantages required to succeed in today’s overcrowded marketplace by combining best-in-class customer support, with an advanced cloud-based UCaaS platform, delivering feature-rich voice, video, text and fax communications.

 

# # # #

 

Media Contact:
Andy Abramson, SkySwitch CMO
(747) 777-4608

Why Resellers Offer Better Voice Service

If you think working from home is as simple as letting the workers use their home phone line to make calls or work from their mobile phones, you’re in for a rude awakening. In light of the Coronavirus, many small businesses are sending their people home to work, figuring that a phone line is a phone line, and calls can just be forwarded to the worker’s home or mobile numbers.

 

Put aside the issue of an employee’s private numbers being revealed so they can receive return calls or them blocking the number when they make outgoing calls. Those both are call related issues tied to privacy as well as call completion, making them each an impediment to getting work done. And if you think mobile phones are the answer, think again. 

Mobile phones are fraught with a second issue. The “Totem Pole Effect” where your cell connection isn’t static, and as the next new device connects to the tower a phone is connected to, each phone that connected earlier sees the connectivity level drop. Already, we and other cloud providers are finding that some of the cellular networks are finding that they are oversaturated, making it impossible for calls to be completed. Here again, a VoIP connection over fiber, cable or suitable DSL line is the best option, and where our White Label VoIP Assessment Tool comes in handy.

But there’s more. A quick review of calling features and functionality from AT&T shows that home phone service pales in comparison to what cloud-based VoIP providers, like the many SkySwicth Resellers, offer. Services from cable companies, like Cox Communications, offer businesses a package that is based mainly on Broadsoft’s platform. Known as IP Centrix, their customers fare a bit better in the features mix, but the “available for an additional cost” options quickly add up, making it bad business for small businesses.

 

Cloud Voice providers offer better value, a more robust feature set, lower costs, and access to local resellers who can provide a level of support the large cable companies and legacy telcos can’t in your time of need. Not only can they turn up service virtually anywhere, within minutes, they can also help with at home networking and the needed devices like phones, headsets, speakerphones, and more, supplying those in days, not weeks or months.

 

If your business relies on your people making or taking calls, a local reseller may be your best solution today, tomorrow, and for the future.

How to Keep Working From Home In the Time of Need

The COVID-19 Coronavirus has us all, each day, seeing more events canceled, more companies asking their employees to work from home, and a greater need for our resellers and their customers to know what they need to do to effectively work from home.

Since SkySwitch’s inception, our company has already had a remote and distributed workforce. We have instituted a work from home program, and given our cloud-native approach, we’re well prepared for our staff to work remotely. Our team is here to help you and your customers take advantage of remote work, just as we do.

To work from home, there are a few steps that make life easier for your staff and your customers.

 

1. Assess their home network using our VoIP Network Assessment tool. Our free VoIP Network Assessment tool makes it fast and easy to determine if a customer’s home office has the right stuff from the start. If their routers, access points and WiFi gear aren’t good enough, or if their internet connection from their broadband provider isn’t fast or stable enough, you’ll know from the start and can take action to change the gear or upgrade their broadband if it’s available.

The Yealink SIP-T57W Phone, available in the online SkySwitch Store


2. Have your support team ready to help.
Set up a VLAN on their routers. A VLAN allows the VoIP traffic to be prioritized over other traffic in the home if properly configured.

 

3. Make calls using our Reach UC client or a desk phone. Reach UC is available for download for iOS and Android devices for easy business calls on your cell. Desk phones can be taken from the office and connected to a home network. If you need new desk phones, the SkySwitch Store has worked with many of our suppliers to secure lower-cost pricing — including lower prices on Power Over Ethernet adapters, so the phones can be connected by an ethernet cable directly to a router or switch. Other phones we have lowered prices on are WiFi capable, so between a hard-wired or wireless connection, calls can continue to happen uninterrupted.

4. Stay connected with your team. SkySwitch also offers Find Me/Follow Me functionality via the user portal. With that enabled, incoming calls can be directed to ring multiple devices, like your home phone, mobile phone and more, all at once. When forwarding calls to another number with voicemail, like your mobile phone has, consider enabling the feature to “enable confirmation for offnet numbers” so that the PBX can keep control of the call and forward to another destination if required.

5. Host interactive web and video conferences with Meeting Manager. We are, for the near term, waiving the cost of riders to resellers for our Meeting Manager service.

 

6. Setup E911 phone requirements. Once your staff or your customers’ staff have started to work from home, you should have them set up their extension’s physical address. As always, setup and configuration for E911 is a service SkySwitch offers at no charge to our resellers. For more information on setup, management and testing, read our Knowledge Base docs.

7. Communicate freely at home. Working from home doesn’t mean the business has to stop. As a company, we make use of speakerphones in our office and home environments, and just as with phones and Power Over Ethernet cables, we’re making them available through our distributors at lower than usual prices. 

We are continuing to monitor the rapidly changing situation and keeping watch on our network to ensure that you and your customers can operate business as usual in these unusual times.

If you have any questions or need additional information, please do not hesitate to reach out to us.

— The SkySwitch Team

Pin It on Pinterest