SkySwitch Blog

Here’s a highlight from our Resellers Helping Resellers webinar where we ask our best resellers what problems their customers faced from the pandemic, how they solved it, and what we can learn from it to be even more prepared for the future. Video Transcript: Andy: What was the one thing you learned that if you knew then…

From the beginning, SkySwitch has always put our resellers first, along with our partners and team. We have worked diligently over the years to build up a community that feels very much like family. With considerations of the health, safety and welfare of all in our community, the SkySwitch leadership team decided to not hold…

Here at SkySwitch, we have always looked to work closely with our partners to help ensure each other’s success. And this year has been no different. Despite the Covid-19 pandemic, 2020 has been a year of incredible growth for SkySwitch and the partners in our ecosystem too.   That’s why we are thrilled to announce that…

In recent years, more and more of the companies I use, including my car dealership, where I get my car serviced, my doctor’s and dentist’s offices and other service providers, have wisely started using SMS reminders to keep in touch with me. There’s a good reason for this – as with most Americans, our mobile…

Sometimes being tethered via cord to your desk all day simply doesn’t work — perhaps if you manage a retail store or just need to move about your workplace. That means you need a portable solution. Enter the Snom’s M100 KLE DECT base station accompanied by the M10 KLE handset.  These high-fidelity, functional cordless phones…

When it comes down to it, we all think we are prepared for the unexpected — but are we really? Power and IT outages, natural disasters, even global pandemics, can happen at any time and inevitably affect your entire organization. In order to always be prepared for the myriad of unforeseen circumstances, businesses should have…

A global pandemic is not something any of us were expecting to face. Not in our lifetimes anyway. But here we are, trying to adapt in the best way we can. Businesses are scrambling to find ways to transition their teams into a remote work model but are finding out that it’s not as easy…

BY DONNA RENEE, GUEST BLOGGER I’ve been doing telephony voice work for 20 years, and let me tell you — in two decades of experience, you see a little bit of everything.  Some great scripts…and some really bad scripts. I’ve cultivated tidbits of advice on what you should do and what not to do.  Here are…

BY DONNA RENEE, GUEST BLOGGER Most of the SkySwitch community know me as the voice of Wendy in all of the CVA Branded Reseller Videos  — but, I do more than that!   I’m Donna Renee, Professional Voice Actor and Owner of Advantage IVR. Since 2014, I’ve worked with the SkySwitch community, providing quality auto-attendant greetings…

Recently, we’ve seen employers nationwide quickly switch over to a remote work model due to the COVID-19 pandemic, and with that rapid switch, it means we’re seeing more and more workers utilizing their personal phones for work while waiting for desk phones to be shipped over to them. While the BYOD (bring your own device)…