SkySwitch Blog

I could not resist the urge to post this graphic analogue to using Asterisk servers for multi-tenant hosted PBX.

According to William Haskins, Sr. Analyst and Partner, Unified Communications at Wainhouse Research, a recent panel of 300 U.S.-based IT decision makers (ITDMs) who support businesses from 20 to 500 employees revealed that more than half are still running telephony services in-house.  The primary reason for maintaining these systems in-house was concern over security. Another notable finding…

The Philippine contingent of our growing Control Tower team moved into new digs this week. The move is long overdue and will allow us to expand operations – continue meeting the technical support needs of our resellers, and to offer additional services that take advantage of the exceptional talent pool available in this region. Our new office is…

SimpleWan recently announced that it has integrated the Ubiquiti UniFi Controller into its dashboard. This will be welcome news for anyone that has struggled to deploy mesh Wifi and VoIP QoS on the same LAN. Now control of both networks can now be centralized from the SimpleWan dashboard. We expect to have Unifi access points available for purchase in the…

I hear all the time from customers that they would like to replace their SIP desk phone with a mobility app (like the SkySwitch PBX Fone) running on their smartphone. On its face, this seems to make sense. In practice however, it’s not a viable solution for several reasons. One of the biggest impediments to making…

The Obihai Webinar for SkySwitch resellers is now posted to our YouTube channel. One slide in the presentation really captured my attention because it demonstrates a pretty spectacular history of success from an entrepreneurial team that has used innovation (in both product and business model) to change the way that people communicate. I remember getting my hands…

The Unified Communications-as-a-Service (UCaaS) market is worth $3.9 billion per year, and expected to grow 11 percent annually through 2020. Interestingly, the top 10 UCaaS providers (ranked by the Research firm IHS based on criteria such as service capabilities and development, financial stability, operational cash flow, growing revenue, market strategy, installed base of seats and…

Last week, GoDaddy jumped into the business voice space with the acquisition of FreedomVoice for $42 Million in cash (and up to $5 Million in additional milestone payments). According to Steven Aldrich, Chief Product Officer, GoDaddy. “FreedomVoice is a natural fit with GoDaddy as we both share a common goal: to harness the power of the cloud…

After a period of poor stock performance, the stock price of Hosted PBX giant 8×8 leapt 7.3% after the company announced that in the current fiscal year, it expects revenue of $251 million marking a 32% year over year increase. The success of 8×8 (an underdog in the ‘not Cisco or Microsoft’ camp) is good for…