SkySwitch’s Vectors 2019 to Feature IDC’s Amy Lind as Keynote

Leading Telecom Industry Research Analyst will provide key 2020 insights for telecom resellers, MSPs, IT professionals and business executives


TAMPA, Fla.Sept. 23, 2019 /PRNewswire/ — SkySwitch, the leading channel-exclusive white label Unified Communications as a Service (UCaaS) provider, has announced that Amy Lind, Research Manager at International Data Corporation (IDC), will be one of three featured keynote speakers at SkySwitch’s annual user group conference, Vectors 2019 in Orlando, FL, during the three day conference that is scheduled for October 27-30th at the Loews Sapphire Falls Resort.

“When planning content for Vectors, our goal is to give our resellers the tools and knowledge they need to excel. A key ingredient to their success is being aware and well informed about what’s happening in the telecom marketplace,” said Eric Hernaez, President and Founder of SkySwitch. “Amy Lind’s perspective on today’s telecom ecosystem, and where opportunities in the UCaaS market are going into 2020, will help educate our resellers where and what to be selling next year, by giving them a 360-degree view of the landscape that helps them successfully position their business.”

Vectors 2019 provides SkySwitch resellers with all the tools needed to succeed in telecommunications, with educational content that covers sales and marketing, technical and business tracks. Renowned telecom industry analyst, Amy Lind, has an impressive research background that focuses on the evolution of IP voice, UC&C services, communications service provider (CSP) positioning and business model innovation.

Amy Lind’s session, “The 2020 UCaaS Market For Resellers: Big Is Good, Small Customers Are Better,” will provide insight into the landscape of market opportunities for resellers, investment drivers and inhibitors from a small business perspective and the pain points of SMB telecom.

“As the UCaaS market leaders shift their focus upmarket on the enterprise and pull away from the small business segments that built them, SMBs are left with few cloud-native options that meet their unique needs,” said Amy Lind, Research Manager at IDC. “Fortunately, there are many ways that channel resellers can differentiate themselves from the big guys and achieve great success.”

Lind plans to share why resellers should be going after this target-rich market with more effort and how they can capitalize on, and capture the market share they already focus on.

To learn more about Lind’s session or Vectors 2019, visit the official conference website, and follow Vectors 2019 on social media to stay updated on the latest news, blogs and teasers from SkySwitch.

About SkySwitch
SkySwitch is the US-based, next-generation communications platform provider offering white-labeled Unified Communications-as-a-Service (UCaaS) solutions to telecommunication and business technology resellers across North America. Customers include MSPs, agents, interconnects, ISPs, WISPs and VARs. SkySwitch provides resellers with the competitive advantages required to succeed in today’s overcrowded marketplace by combining best-in-class customer support, with an advanced cloud-based UCaaS platform, delivering feature-rich voice, video, text and fax communications.

About Vectors 2019
Vectors 2019 is SkySwitch’s annual user group conference developed to provide SkySwitch’s customers with valuable training and content. Attendees can take advantage of networking opportunities with SkySwitch partners, resellers and industry experts while sharpening their skills and learning about the latest tech advancements in the UCaaS industry.

Adaptiv Networks and SkySwitch Form Strategic Relationship

Resellers benefit from best-in-class, turnkey agile cloud connectivity solution.

TAMPA, FL and GATINEAU, QC (Canada), SEPTEMBER 10, 2019SkySwitch, the leading channel-exclusive white label Unified Communications as a Service (UCaaS) provider, has announced the formation of a strategic relationship with Adaptiv Networks, the creator of powerful software-defined wide-area networks (SD-WANs) for business-critical application traffic requiring high availability. The two companies will work together to bring best-in-class, agile cloud connectivity to customers of SkySwitch’s reseller community.

“SkySwitch strives to bring best-in-class solutions to our resellers,” said Founder and President of SkySwitch, Eric Hernaez. “With the demand for software-defined network services on the rise, SkySwitch has made the strategic decision to align with a company that leads the market. Adaptiv Networks stands out with powerful, frictionless cloud connectivity services. We couldn’t be more excited to unite on upcoming projects for our SkySwitch reseller community than we are to be working with Adaptiv Networks.”

Adaptiv Networks is a leader in agile cloud connectivity for digital businesses, offering Network-as-a-Service solutions sold exclusively through channel partners. The demand for these services is growing rapidly for MSPs and VARs, according to the IDC Worldwide SD-WAN Infrastructure Forecast 2019-2023 from July 2019. In the report, IDC predicted that the SD-WAN infrastructure market will grow at a 30.8% compound annual growth rate from 2018 to 2023 to reach $5.25 billion.

“This partnership enables us to combine the productivity of UCaaS with the network visibility and control of Adaptiv | SD-WAN into a simple solution channel partners can trust,” explains Bernard Breton, CEO of Adaptiv Networks. “Both companies rely exclusively on channel sales, which means partners have zero risk of competing directly against their solution vendor.” 

 

About SkySwitch 

SkySwitch is the US-based, next-generation communications platform provider offering white-labeled Unified Communications-as-a-Service (UCaaS) solutions to telecommunication and business technology resellers across North America. Customers include MSPs, agents, interconnects, ISPs, WISPs and VARs. SkySwitch provides resellers with the competitive advantages required to succeed in today’s overcrowded marketplace by combining best-in-class customer support, with an advanced cloud-based UCaaS platform, delivering feature-rich voice, video, text and fax communications.

 

About Adaptiv Networks

Adaptiv Networks is the creator of powerful, software-defined wide-area networks (SD-WANs) for the most challenging locations requiring high availability for business-critical application traffic. Businesses rely on Adaptiv Networks’ software-defined network to provide secure, lower-cost, higher-performance and more reliable cloud networks for their voice, data, and video communications needs. Adaptiv Networks serves more than 200 customers, with more than 2,500 sites deployed through 25 Partners across North America. Adaptiv Networks has been delivering software-defined solutions since 2002.

 

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MEDIA CONTACTS

Emily Vasquez

emily.vasquez@skyswitch.com

+1 813-226-1815


Donna Bastien

donna@marketvueconsulting.com

+1 303-880-4904

Jeff Pulver, UCaaS Pioneer, Vonage Co-Founder and Entrepreneur, Featured as Keynote Speaker at SkySwitch’s Vectors 2019, in Orlando, FL

Speaking on: Now Is The Best Time To Be Selling UCaaS


TAMPA, Fla.Aug. 27, 2019 /PRNewswire/ — SkySwitch, the leading channel-exclusive white label Unified Communications-as-a-Service (UCaaS) provider, announced today that Jeff Pulver, currently the Executive Vice Chairman at Skrumble, will be featured as a keynote speaker at Vectors 2019, the annual user group conference for SkySwitch Resellers.

Vectors 2019, scheduled for October 27-30 at the Loews Sapphire Falls ResortUniversal Orlando, will provide resellers with hands-on-training, educational content and an introduction of new services being offered by SkySwitch.

Pulver’s session, “Now Is The Best Time To Be Selling UCaaS,” is scheduled for Tuesday, October 29, 2019, from 11:15 a.m. – 12:15 p.m. During his session, Pulver will draw upon his experience in telecom as he discusses economic, financial and technological trends. These trends are converging to create new opportunities for businesses to enhance productivity with technology.

“The Clash was right, ‘The Future is Unwritten.’ We are now living in a time where communication services, which were impossible to deliver even a decade ago, can now be both envisioned and sold,” said Pulver. “Today, only our imagination binds us to how and when we communicate. I am looking forward to sharing my voice with the Vectors 2019 community.”

Pulver, a visionary in telecom, is best known for his entrepreneurial work with the VON Conference series, as the co-founder of Vonage and as Founder and chief executive of The Pulver Edge. His vision led to the creation of Free World Dialup, the VON CoalitionBlockchain Token Association and the Zula app.

Jeff Pulver has been talking about layering value-added services on top of basic voice for as long as I can remember,” said Eric Hernaez, Founder and President of SkySwitch. “Back then he referred to them as ‘purple minutes’. Today, those services are known as UCaaS; an industry forecasted to be worth $79.3 billion by 2024. I can’t think of anyone better to educate SkySwitch resellers about the immense opportunities that lie ahead of us.”

SkySwitch selected Pulver to participate at Vectors 2019 based upon his forward-thinking view surrounding voice communications, regulation and technology. As a result of his past efforts communicating with global regulatory agencies, including The VON Coalition, Pulver became a telecom industry luminary who helped change how the world communicates.

To learn more about Pulver’s session or Vectors 2019, visit the official conference website, and follow Vectors 2019 on social media to stay updated on the latest news, blog posts and video teasers from SkySwitch.

About SkySwitch

SkySwitch is the US-based, next-generation communications platform provider offering white labeled Unified Communications-as-a-Service (UCaaS) solutions to telecommunication and business technology resellers across North America. Customers include MSPs, agents, interconnects, ISPs, WISPs and VARs.

SkySwitch provides resellers with the competitive advantages required to succeed in today’s overcrowded marketplace by combining best-in-class customer support, with an advanced cloud-based UCaaS platform, delivering feature-rich voice, video, text and fax communications.

About Vectors 2019

Vectors 2019 is SkySwitch’s annual user group conference developed to provide SkySwitch’s customers with valuable training and content. Attendees can take advantage of networking opportunities with SkySwitch partners, resellers and industry experts while sharpening their skills and learning about the latest tech advancements in the UCaaS industry.

 

Keenan, Founder and CEO of A Sales Guy Inc., to be Featured Keynote Speaker at SkySwitch’s Vectors 2019

Globally recognized B2B sales consultant, author and speaker will provide actionable tips for SkySwitch resellers and MSPs.


TAMPA, Fla.Aug. 21, 2019 /PRNewswire/ — SkySwitch, the leading channel-exclusive white label Unified Communications as a Service (UCaaS) provider, has announced that Keenan, Founder and CEO of A Sales Guy Inc. will be a featured keynote speaker at SkySwitch’s fourth-annual user group conference, Vectors 2019.

Vectors 2019 is designed to help SkySwitch resellers and MSPs transform their UCaaS businesses with expert-led content in the sales and marketing, technology and business tracks. Keenan is internationally recognized for authoring “Gap Selling” and “Not Taught” and as one of the top 30 social salespeople in the world by Forbes for his successful track record of B2B sales consulting and training. As a result of his acclaim and following, Keenan was chosen to kick off the sales-focused track by keynoting at Vectors 2019.

“Vectors 2019 is all about bringing SkySwitch resellers together and providing them with tools to transform their UCaaS businesses – and sales plays a key role in that,” said SkySwitch’s Vice President of Sales, Jayson Jones. ” Learning how to effectively close deals, and more of them, is instrumental to accelerated growth. SkySwitch believes that Keenan’s methodology of gap selling will resonate well with our resellers, providing them with an excellent takeaway that can be applied directly to their business.”

Keenan’s keynote, scheduled for Monday, October 28th at 11 a.m., will cover how gap selling can be effectively implemented for UCaaS industry sales teams. In addition, Keenan will lead a breakout session and a post-conference webinar so the Vectors 2019 attendees can successfully execute gap-selling core concepts after the conference concludes.

“Backed by innovative technologies and best in class support, SkySwitch resellers and MSPs have limitless sales potential.” Keenan said. “With the UCaaS industry forecasted to be worth $79.3 billion by 2024, there’s honestly no better time to be selling UCaaS – especially if you’re selling it the right way. That’s where gap selling comes in, and why I couldn’t be more excited to join SkySwitch at Vectors 2019 and help their resellers sell more.”

To learn more about Keenan’s session, or Vectors 2019, visit the official conference website and follow Vectors 2019 on social media to stay updated on the latest news, blog posts and video teasers from SkySwitch.

About SkySwitch 
SkySwitch is the US-based, next-generation communications platform provider offering white-labeled Unified Communications-as-a-Service (UCaaS) solutions to telecommunication and business technology resellers across North America. Customers include MSPs, agents, interconnects, ISPs, WISPs and VARs. SkySwitch provides resellers with the competitive advantages required to succeed in today’s overcrowded marketplace by combining best-in-class customer support, with an advanced cloud-based UCaaS platform, delivering feature-rich voice, video, text and fax communications.

About Vectors 2019
Vectors 2019 is SkySwitch’s annual user group conference developed to provide SkySwitch’s customers with valuable training and content. Attendees can take advantage of networking opportunities with SkySwitch partners, resellers and industry experts while sharpening their skills and learning about the latest tech advancements in the UCaaS industry.

SkySwitch Brings Annual User Group Conference, Vectors 2019, to Orlando

Sales, Technology and Market Insights to Be Presented at Vectors 2019 in Orlando, FL.

TAMPA, Fla.Aug. 6, 2019 /PRNewswire/ — SkySwitch, the leading channel-exclusive white-label Unified Communications-as-a-Service (UCaaS) provider, is bringing Vectors 2019, their fourth annual user group conference, to Orlando, Florida. Vectors is scheduled for October 27-30 at the spectacular Loews Sapphire Falls Resort at Universal Orlando. The annual conference features expert-led training sessions designed to transform a technology reseller or MSPs’ business.

Vectors 2019 will provide resellers with the tools needed to succeed with educational sessions that span sales, marketing, business and technical tracks. Vectors will also feature industry experts and keynote speakers including Vonage co-founder and telecom industry luminary Jeff Pulver, Executive Vice Chairman of Skrumble, sales training expert Keenan, CEO/President and Chief Antagonist at A Sales Guy Inc, and one of the telecom industry’s leading analysts, Amy Lind, Research Manager at IDC Communications Services.

“Vectors is always an experience, but last year you [SkySwitch] raised the bar,” said Abraham Lemmer, President of Compu-Phone Voice & Data, who attended Vectors 2018. “Nashville’s venue was amazing, the workshops were on target and informative to the full gamut of UCaaS partners. The lectures were inspirational and the networking kept us connected and growing all year.”

This year, the opening night welcome reception will be sponsored exclusively by Poly, Vectors’ 2019 title sponsor. The next night, Compliance Solutions, Inc. (CSI) will sponsor Vectors Annual Dinner Party, featuring a special musical guest. Other sponsors include 888VoIPDatagate InnovationEcosmob TechnologiesIPpayJabraJenne, Inc.LoupPangea CommunicationsRev.ioSnom AmericasTeleDynamics and Yealink.

“Our annual Vectors conference has become the pinnacle of gatherings for over four hundred SkySwitch resellers from across North America. Vectors is the optimal place to share ideas, network, gain insight about new business communication trends and hear SkySwitch’s development roadmap,” said SkySwitch’s Vice President of Sales, Jayson Jones. “On a personal level, it’s the perfect opportunity for our SkySwitch executives and team members to engage with our customers one-on-one, and extend the friendships we have built over the past five years.”

Early-bird registration is available before August 15, 2019. The early-bird rate includes the standard registration package.

To learn more about Vectors 2019, visit the official conference website and sign up for the Vectors 2019 newsletter to stay updated on the latest news, blog posts and video teasers from SkySwitch.

 

About SkySwitch
SkySwitch is the US-based, next-generation communications platform provider offering white-labeled Unified Communications-as-a-Service (UCaaS) solutions to telecommunication and business technology resellers across North America. Customers include MSPs, agents, interconnects, ISPs, WISPs and VARs. SkySwitch provides resellers with the competitive advantages required to succeed in today’s overcrowded marketplace by combining best-in-class customer support, with an advanced cloud-based UCaaS platform, delivering feature-rich voice, video, text and fax communications.  

About Vectors 2019
Vectors 2019 is SkySwitch’s annual user group conference developed to provide SkySwitch’s customers with valuable training and content. Attendees can take advantage of networking opportunities with SkySwitch partners, resellers and industry experts while sharpening their skills and learning about the latest tech advancements in the UCaaS industry.

SkySwitch Announces Integration with ConnectWise Manage

TAMPA, FLA.  JUNE 13, 2019

This new Invent certified integration provides MSPs and VARs with streamlined UCaaS client management.

SkySwitch, provider of the ultimate white label platform for hosted telecom resellers, has officially announced the launch of their integration with ConnectWise, a software company that connects teams with the platform and solutions that deliver technology as a service to the world. The integration with ConnectWise Manage will simplify UCaaS client management for users by offering a suite of productivity-boosting features. The core benefits of the integration are positioned around two major components: the SkySwitch pod and the embedded SkySwitch Reseller dashboard.

The SkySwitch pod, which can be arranged on any company or customer page within ConnectWise Manage, updates in real-time with vital statistics. These statistics include information such as users, registered devices, phone numbers, calls and minutes of use, giving ConnectWise users a thorough run-down of their UCaaS clients at a glance.

In addition, ConnectWise users will have the ability to access and utilize the SkySwitch Reseller dashboard without ever needing to leave the ConnectWise environment. Once the integration is installed, the SkySwitch Reseller dashboard will be embedded in a SkySwitch-dedicated tab in ConnectWise Manage.

SkySwitch chose to implement the ConnectWise integration in response to demand from its resellers. The features included in the initial release were based on feedback from a questionnaire that asked Resellers what they would like to see in a future integration with ConnectWise.

After giving questionnaire participants an early view of the integration one respondent, Bob Savage, President of Savage Consulting, said, “I have never had another vendor work so hard to please its clients.”

“ConnectWise is delighted that SkySwitch has joined our great group of integrators,” said Travis Vigneau, Director of Solution Partner Strategy at ConnectWise. “Adding SkySwitch to the ConnectWise Marketplace and the Invent program represents business growth opportunities for many MSPs and VARs.”

According to the SkySwitch President and Founder, Eric Hernaez, “As the leading PSA platform, ConnectWise enables MSPs around the world to manage and automate their business. Demand for white label UCaaS service is growing rapidly among MSPs, as they discover that selling UCaaS can be a very profitable addition to their existing practice. Partnering with ConnectWise through their Invent program was an obvious way to satisfy the SkySwitch resellers that rely on ConnectWise today, as well as a way to reach other MSPs through the ConnectWise Marketplace.”

To learn more about SkySwitch you can visit the ConnectWise Marketplace. In the coming months, SkySwitch plans to release enhancements, such as synchronization with ConnectWise agreements and support for billing with telecom taxation.

About SkySwitch 
SkySwitch (http://www.skyswitch.com) is a US-based, next-generation communications platform provider. SkySwitch delivers a comprehensive white label communication service and back office support to our resellers. This enables our resellers – communication, telecom, IT service providers – to offer a branded, cloud-based, Hosted PBX Service and unified communications and collaboration services (UCCaaS) to their subscribers without the requirement to invest in or manage the platform from which the service is offered. The SkySwitch platform includes not only the infrastructure to deliver feature-rich voice, video, text and fax communications, but also all operational and business support systems necessary for a reseller to experience rapid growth and profitability. This includes billing, carrier services, DID porting services, and regulatory compliance.

About ConnectWise 
ConnectWise is a software company that connects teams with the platform and solutions that deliver technology as a service to the world. Our award-winning business management platform automates the full lifecycle of technology service delivery, from sales and service to project tracking and back-office functions, for more than 25,000 partners in more than 65 countries. We believe in an open ecosystem, the power of choice, and providing a single pane of glass view. With more than 35 years of experience, ConnectWise delivers the software solutions and support companies want at each step of their business journey. For more information, visit ConnectWise.com.

Branded Store Portals For SkySwitch Resellers Will Be Rolling Out Soon

User-experience is going to be a huge driver in what separates successful resellers from those falling behind (as we’ve mentioned in previous blog posts). This is why the SkySwitch team has been working hard to roll out a branded store portal. This portal can be customized to fit your company’s needs and directs your end users to buy pre-provisioned phones.

Branded Store Portals Speeds Up the Ordering Process

Instead of receiving order requests from your customers and then placing the order yourself through the SkySwitch store, we’ve eliminated a step in the process. With the branded store portals, it will be possible to let your end users purchase phones directly, with their own credit cards, from the SkySwitch store through a portal that is branded for you. These purchased items will also be able to be configured by the end user, meaning that the MAC address of the device can be linked to the PBX extension in the PBX.

The Branded Store Portals Give Control to SkySwitch Resellers

This new branded store portal helps cut down a step in the ordering process, but it also means that as a SkySwitch reseller, you now have more control. You can decide what devices are available from your branded store, the selling price of devices offered and you can create discount codes for your branded store portal. If you decide to mark up the prices of items in your branded store portal, any amount in excess of the published price from SkySwitch will be paid to you.

How Each Transaction Through the Branded Store Portal Works

From a logistics standpoint, devices that end users purchase through the branded store portal will be fulfilled by one of our distribution partners (888VoiP, Jenne or Teledynamics). The purchases made will appear on the end user’s credit card statement with “PAYG” as the merchant. Since the purchases are technically made between the end-user and SkySwitch, SkySwitch will be responsible for sales tax on all purchases made through the branded store portals.

When SkySwitch Resellers Can Expect the GA Release

We had 20 resellers complete a beta trial of this new feature and are making developments based on the feedback we received.  Updates and taxation processes are currently in the works and we anticipate an official announcement for the general audience release of the branded store portals in March this year.

On the Roadmap

We have a lot of new and exciting development on features roadmap, including the ability for your end users to select and buy a DID, and even the ability to purchase new PBX extensions. Keep posted for new developments coming soon.

SkySwitch’s New Conferencing Feature Helps End Users Save Time

It’s the small, tedious tasks that add up to be the biggest time-killers. And because they’re so menial, it can become all the more frustrating to complete the task day in and day out. Case in point: When it comes to joining a web-based conference, no one likes scrambling for codes and dialing thirty different numbers just to join a meeting. In a world where automation trumps and end users are looking for the simplest user experience, our new feature for our Meeting Manager application is a big key point of value.

businessman-call-calling-859264

Meeting Manager Will Now Automatically Call You When a Meeting Starts

We have introduced an auto-call feature that cuts down the steps for starting and joining conference meetings. With this new feature, whenever a user starts a meeting they have the option to allow the audio bridge to call their extension directly. This means that users don’t need to put up with the monotonous chore of searching for codes and manually dialing in each time. Instead, their desk phone (and mobile phones connected with ReachUC) will automatically ring them into the meeting.

Related Blog Post: SkySwitch Meetings Now Support Video Conferencing Appliance

What if the user prefers to use the computer’s microphone and speakers? Easy. Users can choose to ignore or reject the incoming meeting phone call and will still have the option to join via microphone instead.

If you’d like to set up your personal Meeting Manager application with this feature, or for any of your customers, follow the 3 quick steps below.

How to Set Up the Auto-Calling Feature for Meeting Manager

Step 1: Go to Manage Meetings on your reseller dashboard.

Step 2: Click update on the company you are making the change for.

 

Step 3: Scroll down and locate Call Bridge Owner’s Extension When Meeting Starts. Choose yes and then submit to activate this feature.

If you’d like to learn more about our Meeting Manger application, feel free to reach out to a SkySwitch representative today.

SkySwitch Joins “Hot Topics in Tech” Panel Discussion at IT Expo 2019

On Wednesday, January 30th, President and Founder of SkySwitch, Eric Hernaez, will be joining in on an anticipated panel discussion that is relevant to all UCaaS and telecom resellers, DIY: Building a Next-Gen Carrier. This discussion is will be taking place at IT Expo in Ft. Lauderdale, FL.

 

IT Expo is an event catered towards resellers and service providers in the enterprise-to-mid market, and it focuses on providing an in-depth look at the innovative communications and technology solutions that are shaping the future. You can expect to see everyone from engineers to IT/telecom managers to C-Level executives gathering together for three days packed with discussions by industry thought-leaders, networking, exhibitions and more.

 

DIY: Building a Next-Gen Carrier is a part of Hot Topics in Tech, a series that runs back-to-back throughout the duration of IT Expo. Each panel discussion targets a trending topic in technology, and on January 30th, Eric Hernaez will be a panelist of the session. The speakers on this panel will be addressing the need for VoIP carriers to evolve, what being a “next-gen” carrier actually looks like, what it means to be API-driven and what it takes for a VoIP provider to be a licensed carrier, among other popular points of discussion. Other speakers that will be joining the panel discussion include Jason Byrne, VP of Product Management & Marketing at netsapians, Tom Phelan, CTO & VP of Technology at Unified Office and Peter Radizeski, President of RAD-INFO.

 

In addition to speaking at this panel, SkySwitch will be sponsoring IT Expo’s Networking After Dark event – an after-party that’s open to all IT Expo participants. This party is a great chance for participants to discuss the thought-provoking panels and enjoy the open bar.

 

If you are attending IT Expo, Eric Hernaez and Frank Babusik of SkySwitch will be available for a limited number of one-on-one meetings. Please contact Emily Vasquez at emily.vasquez @ skyswitch.com to schedule a meeting.

SkySwitch Partners With Compliancy Group to Help UCaaS Resellers Navigate the Healthcare Market

SkySwitch has formed a new partnership that will enable white label resellers to navigate HIPAA laws with ease.

Tampa, Fla.– December 6, 2018:

SkySwitch, provider of the ultimate white label platform for hosted telecom resellers, has partnered with Compliancy Group to provide telecom resellers with the resources they need to remain HIPAA compliant.

The healthcare industry is highly regulated and many business owners in the telecommunications industry face difficulties with remaining HIPAA compliant, especially as technology advances. UCaaS (Unified Communications as a Service) benefits healthcare practitioners by bringing together voice, video, email, SMS, conferencing, telepresence and other communication methods into a single cohesive platform. It is efficient, offers improved mobility for employees on-the-go and is a cost-effective option.

However, while UCaaS solves many issues healthcare providers face, it also poses concerns about security since sensitive ePHI (Electronic Protected Health Information) is stored on the telecom provider’s cloud. All stored ePHI that can be regularly accessed by the telecom provider is information that needs to remain HIPAA compliant by both the healthcare provider and telecom provider. The intricate set of HIPAA rules and processes are often new to those in the telecommunications field.

According to Eric Hernaez, President and Founder of SkySwitch, “When we analyzed the HIPAA problem that SkySwitch resellers faced, we decided that we could do more than simply assuring them we were compliant – which is the function of a BAA. For resellers to be truly successful in the healthcare space, they need to be able to assure their customers that they have achieved HIPAA compliancy on their own. Through this partnership with Compliancy Group, SkySwitch resellers now have a path to do that, and another example of how SkySwitch works to remove obstacles to their success.”

Compliancy Group makes it easy for businesses, such as telecom providers, to address their HIPAA requirements. They provide one-on-one coaching and support from HIPAA experts to guide users through risk assessments, self-audits and everything that is required to address their HIPAA compliance. To that end, SkySwitch and Compliancy Group have scheduled an informative HIPAA 101 webinar for SkySwitch resellers this December, and plan to continue providing these collaborative educational resources and support throughout their partnership.

“MSPs looking for new ways to grow their business need to find added services that will convert their pre-existing clients while attracting new ones,” said Marc Haskelson, President and CEO of Compliancy Group. “That’s why Compliancy Group is here to help MSPs understand the benefits that SaaS offerings can provide. We’re happy to join SkySwitch for this upcoming discussion where we’ll discuss the tools for success in the SaaS space, and how to use value-added offerings to justify their services.”

About Compliancy Group 
Compliancy Group is the industry leader in compliance-as-a-solution for Managed Service Providers (MSPs). Compliancy Group’s Referral and Resel­­­­­ler partner programs offer flexible, value-added models for billing. Offering compliance-as-a-solution helps MSPs justify their pre-existing cyber-security services to realize higher MRR and attract lucrative new business.

About SkySwitch 
SkySwitch (http://www.skyswitch.com) is a US-based, next-generation communications platform provider. SkySwitch delivers a comprehensive white label communication service and back office support to our resellers. This enables our resellers – communication, telecom, IT service providers – to offer a branded, cloud-based, Hosted PBX Service and unified communications and collaboration services (UCCaaS) to their subscribers without the requirement to invest in or manage the platform from which the service is offered. The SkySwitch platform includes not only the infrastructure to deliver feature-rich voice, video, text and fax communications, but also all operational and business support systems necessary for a reseller to experience rapid growth and profitability. This includes billing, carrier services, DID porting services, and regulatory compliance.

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