SkySwitch to Exhibit at ConnectWise’s IT Nation Explore Free and Virtual Event

TAMPA, FLA., June 16, 2020SkySwitch, the leading channel-exclusive white label Unified Communications as a Service (UCaaS) provider, will be participating in the first-ever all virtual partner conference presented by ConnectWise, IT Nation Explore. This event, taking place from June 23 to June 26, 2020, is free to attend and completely virtual to abide by social distancing requirements recommended by the CDC. 

“ConnectWise represents one of the largest communities of MSPs in the world,” said SkySwitch Chief Marketing Officer, Andy Abramson. “Since we launched our integration with ConnectWise Manage and Datagate, a good number of ConnectWise resellers have joined SkySwitch, successfully introducing telephony services under their own brand, with the ability to easily bill their customers from within a single interface.” 

During all four days of the event, members of the SkySwitch executive and sales team will be available online for attendees to schedule one-on-one meetings to discuss some of SkySwitch’s most popular UCaaS products, including Cloud Voice, Business SMS, SIP Trunking and Virtual Fax, as well as 3CX licensing. The virtual SkySwitch booth will showcase the full suite of UCaaS solutions and explain how resellers and MSPs can increase their revenue by reselling Cloud Voice. 

“We adopted ConnectWise Manage and ConnectWise Sell about six months ago,” said SkySwitch reseller, Gregg Haughton of Granite Communications. “The integration with SkySwitch was an added benefit and we’ve been using the ConnectWise Sell product now for about two months, and that’s been really successful.”

IT Nation Explore attendees will have access to hands-on ConnectWise product training, breakout sessions with product experts, presentations from the ConnectWise leadership team and networking opportunities. The IT Nation Explore content will tackle the challenges that technology solution providers (TSPs) need to conquer across the entire suite of ConnectWise products and solutions, and give attendees the opportunity to experience partner-led sessions. 

“We’re very excited about our first virtual IT Nation Explore and we truly appreciate the support from SkySwitch as one of our virtual exhibitors,” said Travis Vigneau, Solution Partner Strategy Director for ConnectWise. “We know that attendees have always found IT Nation Explore to be a great way to learn more about our third-party vendors and their offerings, and we’re sure this year will be no different.”

During the event, attendees who schedule a one-on-one meeting with a SkySwitch team member will be entered to win a SkySwitch Swag Pack filled with various SkySwitch branded products, including a t-shirt, socks, PopSocket, hat and lanyard. 

Visit the virtual SkySwitch booth to connect with the team, learn more about SkySwitch’s channel-only white label UCaaS solutions and to participate in the giveaways.

About SkySwitch
SkySwitch is the US-based, next-generation communications platform provider offering white-labeled Unified Communications-as-a-Service (UCaaS) solutions to telecommunication and business technology resellers across North America. Customers include MSPs, agents, interconnects, ISPs, WISPs and VARs. SkySwitch provides resellers with the competitive advantages required to succeed in today’s overcrowded marketplace by combining best-in-class customer support, with an advanced cloud-based UCaaS platform, delivering feature-rich voice, video, text and fax communications.

 

About ConnectWise
ConnectWise is an IT software company that empowers Technology Solution Providers to achieve success in their As-a-Service business with intelligent software, expert services, an immersive IT community, and a vast ecosystem of integrations. The unmatched flexibility of the ConnectWise platform fuels profitable, long-term growth for ConnectWise Partners. With an innovative, integrated, and security-centric platform, ConnectWise enables TSPs to drive business efficiency with business automation, IT documentation, and data management capabilities. And increase revenue using remote monitoring, security, and backup disaster recovery technologies. For more information, visit ConnectWise.com.

SkySwitch Launches Grandstream “Try and Buy Program” with NTS Direct

Resellers Offered No Cost Evaluation and are Rewarded For Purchase 

TAMPA, FLA. and BOSTON, MA (JUNE 2, 2020) – SkySwitch, the leading channel-exclusive white label Unified Communications as a Service (UCaaS) provider, and Grandstream have announced a “Try and Buy” promotion for all SkySwitch resellers. The program, which is available immediately, provides SkySwitch resellers with a Grandstream GRP2612w for a no-cost ninety-day evaluation period. 

“With the Try and Buy program SkySwitch resellers can experience the improvements and features that Grandstream has added to our full line of desktop phones,” said Rachel Saunders, Grandstream Networks Executive Director of Sales, NA & APAC. “As a new brand in the SkySwitch Store this year, we felt it was important to enable the resellers to be more familiar with the new and improved Grandstream. The Try and Buy program is a no-risk way for resellers to experience that.”

For resellers purchasing ten or more Grandstream devices during the promotional period that ends on August 31st, the trial unit is theirs to keep. “The Try and Buy program allows our resellers to experience Grandstream without paying for a demonstration device,” said Andy Abramson, SkySwitch’s Chief Marketing Officer. “Sampling is the number one marketing tactic that leads to future purchases. By having resellers try out the new Grandstream phones, the potential for follow on sales dramatically increases.”

Grandstream offers 30 different devices to SkySwitch resellers in the SkySwitch Store, including the carrier-grade GRP line. The latest line of devices is now available through SkySwitch’s newest distribution partner, NTS Direct. “There’s no better way to sell something to a customer than by having them try it out,” said Chris Turcotte, NTS Direct’s Director of ITSP Sales. “Just like taking a test drive for a new car, the try and buy program allows resellers to put the Grandstream phone through its paces.”

More information about SkySwitch’s Grandstream “Try and Buy” can be found here.

About Grandstream Networks, Inc.
Grandstream Networks, Inc. has been connecting the world since 2002 with SIP Unified Communications solutions that allow businesses to be more productive than ever before. Our award-winning solutions serve the small and medium business and enterprises markets and have been recognized throughout the world for their quality, reliability and innovation. Grandstream solutions lower communication costs, increase security protection and enhance productivity. Our open standard SIP-based products offer broad interoperability throughout the industry, along with unrivaled features, flexibility and price competitiveness. 

Grandstream products are available through our established global distribution channels. We are a private corporation headquartered in Boston, MA USA with regional locations in Los Angeles, CA, Dallas, TX, China, Venezuela, Morocco, Malaysia, and Spain. 

Additional information about Grandstream is available by visiting the Grandstream website.

 

About NTS Direct
NTS Direct is a value-added distributor of voice and data technology. NTS Direct believes in providing the best customer experience possible by simplifying the technology procurement process. We reinvent the traditional distribution model with a consultative sales approach focusing on design, training, and support to create sales and profitability opportunities for resellers and manufacturers. We’re committed customer specialists in partner on-boarding and identifying/meeting the unique needs of value added resellers, managed service providers, integrators, and ITSP’s. Visit www.ntsdirect.com for more information or connect with us on LinkedIn, Twitter, and Facebook.

About SkySwitch
SkySwitch is the US-based, next-generation communications platform provider offering white labeled Unified Communications-as-a-Service (UCaaS) solutions to telecommunication and business technology resellers across North America. Customers include MSPs, agents, interconnects, ISPs, WISPs and VARs. SkySwitch provides resellers with the competitive advantages required to succeed in today’s overcrowded marketplace by combining best-in-class customer support, with an advanced cloud-based UCaaS platform, delivering feature-rich voice, video, text and fax communications.

SkySwitch Introduces Fanvil Devices to the SkySwitch Store

Special Incentive Program Available To Resellers

TAMPA, Fla.May 26, 2020 /PRNewswire/ — SkySwitch, the leading channel-exclusive white label Unified Communications as a Service (UCaaS) provider, has announced the addition of Fanvil to their desk phone lineup in the online SkySwitch Store. To kick off their arrival in the SkySwitch Store, Fanvil is offering a special seat credit promotion available only to SkySwitch Resellers who purchase any of the nine Fanvil products.

A notable differentiator of Fanvil desk phones is their design that separates call management buttons from Busy Lamp Fields (BLFs). The inclusion of additional buttons makes this possible, and the phones are designed to match the layout of many legacy phones to mitigate required upgrades upon deployment. Additionally, high-end Fanvil models like the X5U and X6U are equipped with features like integrated Bluetooth and the ability to pair with smartphones.

Available exclusively from NTS Direct, a value-added distributor of voice and data solutions, to SkySwitch’s 500 plus resellers, Fanvil devices ordered through the SkySwitch Store will come with free ground shipping and a two-year warranty that begins when the distributor ships. Additionally, for every order containing any three of the qualifying Fanvil devices from the SkySwitch Store, SkySwitch will reward resellers with 2,500 reward points credited to the following month’s billing statement.

The incentive program has no cap on reward points earned and will run for three months starting on June 1, 2020. The reseller who sells the most Fanvil phones in this three month period will win a prize courtesy of SkySwitch, Fanvil and NTS Direct.

“Fanvil has impressed us with their modern and innovative product design with a highly efficient pricing model that offers excellent margins for SkySwitch resellers,” said SkySwitch founder and President, Eric Hernaez. “Coupled with the incentive program, Fanvil offers our resellers another choice in desktop phones with a very compelling value proposition.”

Fanvil’s nine devices that are currently certified by SkySwitch and available in the store include Fanvil’s X2P Call Center Phone, X3U Enterprise IP Phone, X4U Enterprise IP Phone, X5U High End IP Phone, X6U High End IP Phone, X7 Enterprise IP Phone, X7C Enterprise IP Phone, X210 Enterprise IP Phone and X210i Paging Console Phone. For more information on the Fanvil product line, visit http://ntsdirect.com/products/fanvil-products/.

“NTS Direct is excited to see Fanvil expand into the SkySwitch community. They continue to be a leader in innovation with their robust portfolio of SIP endpoints and enhanced customer support,” said NTS Director of ITSP/Sales, Chris Turcotte. “We take pride in being the preferred Fanvil distributor within the Skyswitch community. With over 50 years of experience and technical knowledge, NTS Direct has an abundance of resources to provide Skyswitch customers with both pre-sale and post-sale support needs.”

About SkySwitch
SkySwitch is the US-based, next-generation communications platform provider offering white labeled Unified Communications-as-a-Service (UCaaS) solutions to telecommunication and business technology resellers across North America. Customers include MSPs, agents, interconnects, ISPs, WISPs and VARs. SkySwitch provides resellers with the competitive advantages required to succeed in today’s overcrowded marketplace by combining best-in-class customer support, with an advanced cloud-based UCaaS platform, delivering feature-rich voice, video, text and fax communications.

About NTS Direct
NTS a value added distributor of voice and data technology solutions, targeting the SMB and Enterprise markets. Reinventing the traditional distribution model, NTS Direct creates sales and profitability opportunities for manufacturers and resellers through a consultative sales approach, focusing on design, training, and support. Headquartered in Bolton, MA, NTS Direct utilizes multiple distribution points throughout the United States in order to best support their clients.

Media Contact:
Andy Abramson, SkySwitch CMO
(747) 777-4608

SkySwitch Adds Atlanta Geo-Node

Network expansion supports reseller growth and increase in customers across North America

Tampa, Fla., May 11, 2020 — SkySwitch, the leading channel-exclusive white label Unified Communications as a Service (UCaaS) provider, has added its fifth geo-node in the United States with the addition of a new Atlanta data center. The geo-node is co-located within Digital Realty Data Center at 250 Williams Street and will primarily serve resellers and their customers located in the Southeast United States.

The Atlanta facility joins SkySwitch’s existing data centers in Secaucus, NJ, Las Vegas, NV, Minneapolis, MN, and Dallas, TX.

“Digital Realty is one of the nation’s top data center providers. They afford SkySwitch the level of capacity, reliability, security, and the comfort level that we require to support our growing base of over 500 resellers across the country,” said Eric Hernaez, Founder and President of SkySwitch. “Since the start of the year, we have seen tremendous growth in the Southeast region, both in the number of new resellers joining SkySwitch and the additional number of new customers onboarded by our long-established resellers. This growth led us to decide that an additional regional facility was needed to support them and what we have in our pipeline.”

SkySwitch provides white label UCaaS from geographically diverse locations to maximize system resiliency to MSPs, VARs, ISPs and interconnects. The new Atlanta geo-node was introduced without interruption to ongoing operations and is designed to expand on the fly. New geo-nodes can be added to the network, as an additional server resource to the geo-nodes, in a way that’s transparent to end-users.

In addition to easing network growth, this system architecture has allowed SkySwitch to maintain industry-leading uptime. Unlike other high-availability redundancy schemes that rely on a primary and failover system, the SkySwitch system is Always Available. That means  SkySwitch is providing identical service across multiple nodes in real-time. With seamless and transparent failover between nodes, service disruptions are avoided because customer connections can be automatically transferred to any of the other available nodes in the event of trouble, outages or network disruptions.

“SkySwitch has made good on its promise to continue to invest in the network, which makes TELEPATH look great to our customers,” said Guy Fawkes, CEO of Tampa Bay’s TELEPATH Communications. “The new Atlanta geo-node is closer to the majority of our growing customer base, so we’ll be seeing lower latency and the benefits that come along with that.”

About SkySwitch
SkySwitch is the US-based, next-generation communications platform provider offering white labeled Unified Communications-as-a-Service (UCaaS) solutions to telecommunication and business technology resellers across North America. Customers include MSPs, agents, interconnects, ISPs, WISPs and VARs. SkySwitch provides resellers with the competitive advantages required to succeed in today’s overcrowded marketplace by combining best-in-class customer support, with an advanced cloud-based UCaaS platform, delivering feature-rich voice, video, text and fax communications.

 

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Media Contact:
Andy Abramson, SkySwitch CMO
(747) 777-4608

SkySwitch Launches Reseller Rewards Program

Resellers Earn Credit for SkySwitch Store Purchases


TAMPA, Fla., May 4, 2020 /PRNewswire/ — SkySwitch, the leading channel-exclusive white label Unified Communications as a Service (UCaaS) provider, has announced a new rewards program designed to credit resellers for purchases of eligible products and services made through the SkySwitch Store.

In conjunction with the start of the program, SkySwitch has launched a “name the program” contest for SkySwitch resellers. Through May 31st, SkySwitch resellers can submit their suggested name for the program, with the first reseller providing the selected name being awarded 25,000 reward points. To enter, SkySwitch resellers can submit their suggestion via the Rewards Contest webpage.

SkySwitch resellers will immediately earn points that are applied as a credit to their account at the time of check out for all purchases made within the online store. Device manufacturers and distributors will be able to promote specific products that enable them to earn additional rewards points, increasing the credit applied for each eligible purchase made by the reseller.

“Resellers receive an additional benefit when they or their customers purchase eligible products and services in the SkySwitch Store,” said Kelly Osborne, eCommerce Operations Manager. “Resellers purchasing through the store have always benefited from our one-step auto-provisioning of devices, and in-house expert support for all products sold through the store. Now with the rewards program, our device and fulfillment partners can launch promotions and incentive programs with ease, giving resellers better information, more choices and higher profitability.”

The rewards redemption process is seamless to resellers, and no registration is required. All purchases of eligible items made within the SkySwitch Store qualify for instant rewards points, which are applied as a credit at the point of sale.

Additional information about the new program can be found on the rewards page of the SkySwitch website.

About SkySwitch
SkySwitch is the US-based, next-generation communications platform provider offering white labeled Unified Communications-as-a-Service (UCaaS) solutions to telecommunication and business technology resellers across North America. Customers include MSPs, agents, interconnects, ISPs, WISPs and VARs. SkySwitch provides resellers with the competitive advantages required to succeed in today’s overcrowded marketplace by combining best-in-class customer support, with an advanced cloud-based UCaaS platform, delivering feature-rich voice, video, text and fax communications. 

Media Contact:
Andy Abramson
(747) 777-4608

SkySwitch, TeamMate Technology Begin Microsoft Teams Integration

Additional Collaboration and Communications Capabilities Built for Business

 

 

 

 

 

 

Tampa, Fla., March 24, 2020 – SkySwitch resellers will soon be able to make Microsoft Teams interoperable with the SkySwitch cloud voice platform, expanding the functionality and capabilities of both cloud-based services. The integration, made possible via a collaboration with TeamMate Technology, provides customers access to essential Microsoft services, including advanced workflow functionality from Office 365, and seamlessly uses the Microsoft Teams’ softphone with the full range of SkySwitch cloud voice services.

With the TeamMate Technology’s TeamMate Connector, SkySwitch Resellers are able to extend SkySwitch’s cloud voice platform to their customers within Microsoft Teams. The beta is available now. Resellers interested in joining the beta should apply using this form.

“The Teams’ calling features work just like any other telephone on the SkySwitch platform, maintaining rules, queues, voicemail and settings of each user. The combination of Microsoft Teams, SkySwitch and TeamMate Technologies enables users to place and receive calls over wired or wireless broadband connections via the Teams soft client running on a mobile device, tablet or desktop machine,” said SkySwitch founder and President, Eric Hernaez.  

Microsoft Teams is seeing rapid adoption by businesses and enterprises all over the world, with a recent 37 percent spike in daily users, reaching up to now 44M daily active users. Additionally, with 50M Skype for Business users also needing to transition to cloud-based Unified Communications, as well as significant organic growth, Teams is rapidly making a strategic impact for many service providers, resellers and MSPs.

“Over the past 18 months, Microsoft has opened Teams to integrate with the existing phone systems’ business use today,” said TeamMate Technology founder, Micah Singer. “They did this first with the introduction of Direct Routing, allowing businesses to connect via SIP to the PSTN easily. The integration means that businesses don’t have to decide between the phone system they like and the Team Collaboration/UC tools they want. Now they can have them both.”

More recently, with the release of the Graph API, Microsoft has opened up access to workflows throughout Office 365. SkySwitch and TeamMate use these new integrations to connect the existing SkySwitch platform to Teams. To deploy Microsoft Teams, resellers’ customers need to be using Office365 Enterprise versions E1, E3, E5 with the “Phone System” licensing, which comes standard with E5, or as an add-on to the others.  Microsoft has also announced that the “Phone System” feature of Teams will be available with Small Business licenses, such as Business Standard and Premium, at some point in the future.

“Whether you are leveraging Direct Routing to sell a SIP Trunk service, or going all the way to combine existing phone system intelligence into Teams, SkySwitch has the solution,” added Hernaez. “With the TeamMate Connector, we’re adding value to our cloud platform, providing additional functionality via Microsoft Teams to the company’s Unified Communications service.”

About TeamMate Technology
TeamMate Technology connects any business phone system to Microsoft Teams. Team collaboration – a significant evolution in communications technology – has created even more choices (and complexity) for the end user. Our mission is to allow the corporate phone system – on-premise, hosted, cloud, whichever flavor, as long it speaks SIP – to integrate seamlessly with other important communications tools used by businesses.

About SkySwitch
SkySwitch is the US-based, next-generation communications platform provider offering white labeled Unified Communications-as-a-Service (UCaaS) solutions to telecommunication and business technology resellers across North America. Customers include MSPs, agents, interconnects, ISPs, WISPs and VARs. SkySwitch provides resellers with the competitive advantages required to succeed in today’s overcrowded marketplace by combining best-in-class customer support, with an advanced cloud-based UCaaS platform, delivering feature-rich voice, video, text and fax communications.  

SkySwitch Adds NTS to Distributor Lineup

Expands number of technology suppliers to support growing reseller base 

Tampa, Fla. and Boston, MA (March 10, 2020) — SkySwitch, the leading channel-exclusive white label Unified Communications as a Service (UCaaS) provider has added NTS Direct, a value-added distributor of voice and data solutions for SMB and enterprise markets, to its reseller-only online store. The addition of NTS Direct broadens the selection of distributors that over 500 SkySwitch resellers can now purchase from and work with to supply them with the latest in technology gear for their customers.

“SkySwitch is one of the fastest-growing UCaaS providers in North America,” said Marc Magliano, Vice President, Sales for NTS Direct. “Their commitment to being 100 percent channel only and outstanding commitment to their resellers are both key factors on our choosing to work with them, as those values resonate so well with ours.”

With NTS Direct, SkySwitch resellers will be afforded free ground shipping on all items and lowest market prices on SkySwitch approved brands, including GrandStream and others. As part of the relationship, NTS will support SkySwitch and their resellers at Vectors, the annual SkySwitch reseller conference held in the fall, as well as take part in webinars, joint marketing efforts, training and educational programs and market development activities that assist resellers in selling the right products and services to their customers.

“The addition of NTS Direct brings one of the most technologically advanced distributors in North America,” said Andy Abramson, Chief Marketing Officer for SkySwitch. “We were able to integrate NTS into our reseller shopping portal in less than 45 days, from the start of the relationship to going live. As a result, we are able to offer our resellers a wider range of buying options that help them sell a wider range of options and to be more competitive.”

About SkySwitch
SkySwitch is the US-based, next-generation communications platform provider offering white labeled Unified Communications-as-a-Service (UCaaS) solutions to telecommunication and business technology resellers across North America. Customers include MSPs, agents, interconnects, ISPs, WISPs and VARs. SkySwitch provides resellers with the competitive advantages required to succeed in today’s overcrowded marketplace by combining best-in-class customer support, with an advanced cloud-based UCaaS platform, delivering feature-rich voice, video, text and fax communications.  

About NTS Direct
NTS Direct is a value-added distributor of voice and data technology. NTS Direct believes in providing the best customer experience possible by simplifying the technology procurement process. We reinvent the traditional distribution model with a consultative sales approach focusing on design, training, and support to create sales and profitability opportunities for resellers and manufacturers. We’re committed customer specialists in partner on-boarding and identifying/meeting the unique needs of value added resellers, managed service providers, integrators, and ITSP’s. Visit www.ntsdirect.com for more information or connect with us on LinkedIn, Twitter, and Facebook.

 

SkySwitch and Poly Team Up On Performance-Based Marketing

New Program Offers SkySwitch Resellers Event Scholarship and Devices as Rewards

Tampa, Fla. (March 10, 2020)SkySwitch, the leading channel-exclusive white label Unified Communications as a Service (UCaaS) provider, and Poly, a global communications company that powers meaningful human connection and collaboration, have teamed up on a performance-based marketing program to make it easier for SkySwitch’s resellers to attend Vectors, SkySwitch’s annual conference.

As part of the performance-based marketing program, the first 25 SkySwitch resellers who garner sales of 250 Poly phones through the SkySwitch Store will receive their 2020 Vectors registration at no charge along with their choice of a premium Poly headset. Together, the two incentives are valued at over $700 per person. The Poly headset includes the Voyager 6200 UC that has been designed for use with Unified Communication services like those offered by SkySwitch.

“Our annual reseller event, Vectors, is the event that every SkySwitch reseller should attend,” said Andy Abramson, Chief Marketing Officer for SkySwitch. “With a performance marketing program like this, we’re making it easier for our resellers to be able to attend Vectors, without them having to pay for it themselves.”

Vectors, which will be held in the fall in Orlando, FL, features keynotes, educational tracks, training, and insight designed for the SkySwitch community of over 500 resellers in North America. Speakers include company executives, leading analysts, top sales trainers, and industry luminaries, all who share tips and insights about how resellers can market, support, and sell better to the small and medium business markets.

“Our experience at Vectors last year was one of the best Poly’s voice service provider team has ever seen when it comes to interacting with resellers in one place,” said Darren Knapp, Director of Poly’s Global ITSP Sales Team. “That’s why we’re supporting the channel with a performance-based approach, so more SkySwitch resellers can attend courtesy of a Poly-supported scholarship.”

About Poly
Plantronics, Inc. (“Poly” – formerly Plantronics and Polycom) is a global communications company that powers meaningful human connection and collaboration. Poly combines legendary audio expertise and powerful video and conferencing capabilities to overcome the distractions, complexity and distance that make communication in and out of the workplace challenging. Poly believes in solutions that make life easier when they work together and with our partners’ services. Our headsets, software, desk phones, audio and video conferencing, analytics and services are used worldwide and are a leading choice for every kind of workspace. For more information visit www.Poly.com

Poly, the propeller design, and the Poly logo are trademarks of Plantronics, Inc. All other trademarks are the property of their respective owners.

 

About SkySwitch
SkySwitch is the US-based, next-generation communications platform provider offering white labeled Unified Communications-as-a-Service (UCaaS) solutions to telecommunication and business technology resellers across North America. Customers include MSPs, agents, interconnects, ISPs, WISPs, and VARs. SkySwitch provides resellers with the competitive advantages required to succeed in today’s overcrowded marketplace by combining best-in-class customer support, with an advanced cloud-based UCaaS platform, delivering feature-rich voice, video, text, and fax communications. For more information, visit www.skyswitch.com.

SkySwitch Selects Marketopia to Support Telecom Resellers’ Marketing Efforts

Tampa, Fla. (March 9, 2020)Today, two Tampa Bay companies have announced a unique collaboration that will empower local telecom and IT service businesses with the tools needed to compete more effectively against the larger national brands

SkySwitch, the leading channel-exclusive white label Unified Communications as a Service (UCaaS) provider, has selected Marketopia to deliver turnkey marketing programs for its rapidly growing North American network of over 500 cloud voice and IT services resellers. Marketopia, a global leader in marketing, lead generation and sales enablement solutions for companies in the IT channel, was selected after a multi-agency review. The search, conducted over the past four months, included agencies focused on the IT Channel of Managed Service Providers (MSPs), Value Added Resellers (VARs), Internet Service Providers (ISPs) and Interconnects.

“We found the right agency in our backyard right here in Tampa Bay,” said SkySwitch’s Chief Marketing Officer, Andy Abramson. “We looked across the nation for an agency team that understood what resellers really need to market and sell managed services, and throughout the search process, Marketopia presented the deepest understanding of what that really is.” 

Marketopia will supply SkySwitch with turnkey marketing programs that resellers will deploy to attract new customers through easy-to-implement activities. These programs include copy and design elements that support lead generation, customizable sales materials, digital and print advertising, media and public relations campaigns, event participation and more. 

“Marketopia brings SkySwitch resellers the tools for growth along with strategic insight into the IT reseller market. In selecting Marketopia, we have chosen an agency team that can provide the tools that help our resellers grow their business,” added Abramson. “Those growth efforts don’t happen by magic. They come about through the delivery of well thought out, easy to use creative elements, campaigns and programs that empower resellers to successfully engage their top prospects and turn them into new customers for their businesses, and in turn, to SkySwitch.”

The turnkey tool-kit program and creative materials, that will be available later this year, enable resellers the customization capability to add their brand and own message to all elements. For sales teams, the tool-kit provides the tools and tips needed to build deeper sales pipelines and achieve higher close ratios through inspiration, education and support from SkySwitch and Marketopia.

“The IT channel is experiencing rapid change, growth and consolidation. That means large and small MSPs and VARs need to be empowered to sell and market better, with greater efficiency,” said Terry Hedden, CEO, and founder of Marketopia. “To grow their business, service providers like SkySwitch have to help their resellers’ sales efforts by providing them the right set of tools that bolsters lead generation, sales enablement and direct marketing. That’s what Marketopia is delivering to SkySwitch.”

About SkySwitch
SkySwitch is the US-based, next-generation communications platform provider offering white labeled Unified Communications-as-a-Service (UCaaS) solutions to telecommunication and business technology resellers across North America. Customers include MSPs, agents, interconnects, ISPs, WISPs and VARs. SkySwitch provides resellers with the competitive advantages required to succeed in today’s overcrowded marketplace by combining best-in-class customer support, with an advanced cloud-based UCaaS platform, delivering feature-rich voice, video, text and fax communications.  For more information visit www.skyswitch.com

 

About Marketopia
Marketopia is an IT service marketing agency uniquely positioned to serve the needs of software, hardware and cloud vendors, distributors, MSPs and VARs in the IT channel. Marketopia uses an enterprise-class technology platform, channel marketing experience, and deep industry relationships to create a revolutionary approach to outsourced marketing and sales empowerment for IT service companies seeking to grow leads, sales and profit. 

For more information about Marketopia and its proven demand generation system for managed IT services, visit www.marketopia.com. To learn more now, call 844-482-4769. You can also follow Marketopia on Facebook, LinkedIn and Twitter.

SkySwitch Announces Upgrade to Support Kari’s Law E911 Requirements

New Features Make Reaching Emergency Services Easier and Faster on Multi-Line Telephone Systems

SkySwitch, the leading channel-exclusive white label Unified Communications as a Service (UCaaS) provider, has announced an upgrade in support of Kari’s Law E911 requirements. The law, which went into effect on February 16, 2020, applies to all newly installed multi-line phone systems. For existing phone systems, the law becomes active on January 6, 2021.

The adoption of Kari’s Law requires that anyone using a multi-line telephone system (MLTS)  must be able to directly reach a Public Service Access Point (PSAP) by dialing 9-1-1, without the need to dial additional numbers or request an outside line from an operator or receptionist. The new law also requires that on-site security or management can be notified whenever 9-1-1 is dialed. Multi-line telephone systems are often deployed in business offices and multi-tenant buildings, as well as in hotels, universities, schools, hospitals and office campuses.

“This law can’t fix the terrible events of the past, but with everyone’s help, it will certainly save countless lives in the future,” said the City of Baltimore’s Director of 911 Services, Captain Scott L. Brillman. “The 911 system over the past five decades has seen continuous improvements and has celebrated very important milestones. First, there was deployment of the three-digit number to get help. Next came routing to local PSAPs, quickly followed by location identification, number identification, cell phone location accuracy and now, Kari’s Law.  That’s why we now need everyone’s help. It’s all hands on deck to ensure every citizen and visitor in this country can dial 911, directly, with no extra numbers.”

With Kari’s Law now in effect, should a tragedy occur, non-compliant businesses could face catastrophic civil liabilities and be subject to additional penalties each day they remain non-compliant. To ensure public safety and to avoid such scenarios, SkySwitch has updated the reseller dashboard to allow resellers to comply.  

The update now makes it possible to send notifications anytime 9-1-1 is dialed.  With the additional functionality, SkySwitch has made it possible to send an email to a specified email address and/or call a designated telephone number that will reach an on-site security desk,  with the added capability of allowing the answering party to listen in on the 911 call. 

The new settings are available now as part of the E911 configuration page for all US DIDs. Kari’s Law does not cover Canadian DIDs, but SkySwitch will support resellers’ customers in Canada with the email notification feature for Candian DIDs.

“Kari’s Law is very important legislation that will save lives,” said Harlan Hamlin, VP of Business Development at SkySwitch. “As a white label provider, we empower our reseller community with the best solutions to meet their customers’ needs, while also making sure that they, and their customers, comply with national and local laws. Beyond what is legally required, it is simply the right thing to do. With this upgrade, SkySwitch resellers can, at no additional cost, meet regulatory requirements and save lives with minimal effort.”

Details on configuration settings are here: https://docs.skyswitch.com/en/articles/26.


About SkySwitch
SkySwitch is the US-based, next-generation communications platform provider offering white labeled Unified Communications-as-a-Service (UCaaS) solutions to telecommunication and business technology resellers across North America. Customers include MSPs, agents, interconnects, ISPs, WISPs and VARs. SkySwitch provides resellers with the competitive advantages required to succeed in today’s overcrowded marketplace by combining best-in-class customer support, with an advanced cloud-based UCaaS platform, delivering feature-rich voice, video, text and fax communications.  For more information visit www.skyswitch.com

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