Introducing the New SkySwitch Teams Connector

Offering private label Microsoft Teams for partners

March 22, 2021, REBEKAH CARTER – UC TODAY

SkySwitch recently introduced a new component for its portfolio. The white label provider, focused on small business, is now offering Teams Connector, a solution that combines the SkySwitch cloud communications platform with Microsoft Teams. The solution streamlines collaboration, messaging, and calling, putting it together in an easy-to-deploy application interface with a registered endpoint connected to the Cloud PBX.

SkySwitch resellers will offer their customers an all-in-one package that integrates both services and offers easy accessibility through the Teams application. Combining the full-function Microsoft Teams softphone with the advanced services for cloud communications from SkySwitch will give end-users an impressive UCaaS package.

Building a Microsoft Teams Ecosystem

Through the Teams Connector solution, SkySwitch supports resellers in offering customers PSTN calling, extension-to-extension access, and end-user portal management in the desktop, mobile, and web apps of Microsoft Teams. This solution also providers reseller customers with the full range of collaboration capabilities provided by Teams.

Teams Connector ensures resellers can improve revenue, ease interoperability, and maintain customer telecommunication needs. Once SkySwitch resellers deploy the Teams Connector for a customer, the user can make complete use of the native dialling system within Teams, with access to all the SkySwitch PBX components. Users will also have full access to all the collaboration, messaging, and calling and messaging features of Teams.

From notifications to star codes, portal access, and queuing, everything from the Connector solution is available within Teams, ensuring exceptional ease of use.

A New Opportunity for Resellers

According to Chief Operating Officer for SkySwitch, Frank Babusik, Microsoft Teams now stands out as one of the most popular applications for real-time communications, meetings, applications, and messaging. Providing resellers with an option to combine services means that they can now provide a more comprehensive solution capable of driving better revenue.

The SkySwitch offering ensures excellent opportunities for resellers through a single softphone that can work with the SkySwitch and Teams platforms seamlessly. The environment is, therefore easier for the customer and better for the reseller who wants to be able to offer a more differentiated package. The Teams Connector represents a natural and exciting extension to the SkySwitch platform.

SkySwitch Introduces Teams Connector

Brings Microsoft Teams Together with Private Label UCaaS for Resellers and Their Customers

Tampa, FL – March 8, 2021 – SkySwitch, a channel-only, white-label Unified Communications as a Service provider for resellers focused on small business, has introduced Teams Connector, the best way to combine Microsoft Teams’ functionality with SkySwitch’s robust cloud communications platform. The Teams Connector simplifies calling, messaging, and collaboration, putting it all together in one easy-to-deploy and set-up application interface that is a registered endpoint connected to the Skyswitch Cloud PBX.

SkySwitch resellers can now offer their customers the best of both worlds in one package that integrates the two services and is made accessible through the Teams softphone. By combining Microsoft Teams, and its full-function softphone, with SkySwitch’s advanced cloud communications services, customers will have what they have come to expect from their resellers, all in one easy-to-use package. 

With Teams Connector, SkySwitch has enabled resellers to offer their customers both extension-to-extension dialing and PSTN calling and end-user portal management within the Microsoft Teams desktop, web, and mobile client applications. The integration also offers resellers’ customers the full collaboration capabilities of Microsoft Teams that is available to them as Microsoft licensed customers. 

As a result, Teams Connector provides resellers the opportunity to increase revenue, ease interoperability and continue to maintain their customers’ telecommunication needs by eliminating the either-or approach of using either Teams or the SkySwitch white-label service they sell over the other.

Once a SkySwitch reseller has deployed the Teams Connector to a customer, the end-user can make full use of the native dialer found inside the Teams application with full control of the advanced PBX features SkySwitch offers and the complementary collaboration, calling, and messaging features of Teams. Everything from softkeys to portal access, notifications, star codes, and queueing become more accessible without leaving Microsoft Teams. 

“Microsoft Teams is now one of the most used real-time communications applications for meetings and messaging. By providing resellers with the ability to combine the services, they can now offer a complete solution and generate additional revenue,” said Frank Babusik, SkySwitch’s Chief Operating Officer. “This happens when you have a single softphone that can work with Teams and the SkySwitch platform as it’s easier for the customer to be more in control of their communications from inside a single application. The Teams Connector is a natural extension to our platform and bridges the two services together in an elegant manner.”

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ABOUT SKYSWITCH
SkySwitch, a BCM One company, is a US-based, next-generation communications platform provider offering white-labeled Unified Communications-as-a-Service (UCaaS) solutions to telecommunication customers include MSPs, agents, interconnects, ISPs, WISPs, and VARs. SkySwitch provides resellers with the competitive advantages required to succeed in today’s overcrowded marketplace by combining best-in-class customer support with an advanced cloud-based UCaaS platform, delivering feature-rich voice, video, text, and fax communications.

ABOUT BCM ONE
Founded in 1992, BCM One is a leading provider of NextGen Communications and Managed Services to IT leaders and channel resellers nationwide. Serving over 18,000 customers and 7,000+ channel resellers, BCM One offers UCaaS, SIP Trunking, Managed SIP, Microsoft Teams, Managed SD-WAN, Managed Connectivity, Microsoft Azure, Technology Expense Management and Network Monitoring and Management. BCM One prides itself on its long-standing client relationships backed by their mission statement, “To Provide a World-Class Experience with Every Human Interaction.” BCM One’s family of brands include: SIP.US, SIPTRUNK, nexVortex and SkySwitch.  To learn more about BCM One, visit www.bcmone.com.

BCM One Acquires Next-Generation White-Label Communications Platform Provider SkySwitch

FOR IMMEDIATE RELEASE:

NEW YORK, NY, JANUARY 5, 2021 – BCM One, a leading managed technology solutions provider, announced today that it has acquired SkySwitch, a prominent white-label UCaaS provider based in Tampa, Florida.  The acquisition allows BCM One to expand its UCaaS offerings and grow its channel audience reach to a variety of resellers including MSPs, VARs, ISPs, WISPs, interconnects, and channel agents, empowering them to white-label the company’s next-generation communications services to their customers. 

“We have made several strategic investments to grow and support BCM One’s product offerings,” stated Geoff Bloss, Chief Executive Officer of BCM One. “The acquisition of SkySwitch is a major step toward increasing our presence in the hosted voice market. It will bring additional products and revenue opportunities to our valued channel partners.” 

“We’re excited to join the BCM One family and add our streamlined white-label UCaaS platform to the company’s robust product portfolio,” stated Jayson Jones, Vice President of Sales at SkySwitch. “Our white-label approach is a perfect fit for BCM One’s strong channel base.”

“The addition of SkySwitch to the BCM One family continues to solidify our channel-centric approach to delivering next-generation solutions,” stated Mark Amick, Group President of NextGen Communications at BCM One. “SkySwitch’s industry-leading wholesale UCaaS platform empowers managed service providers to deliver truly customized UCaaS solutions.”

SkySwitch is the latest acquisition to be integrated into BCM One, joining nexVortex, SIP.US, SIPTrunk and Arena One. This furthers the company’s ongoing investment in its voice and collaboration services and continues the growth initiative spurred by Thompson Street Capital Partners’ 2019 recapitalization of the business.

The SkySwitch leadership, wholesale sales, and support teams will become part of BCM One.  This acquisition expands BCM One’s geographic footprint to include a fifth office location in Tampa, Florida. 

 

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ABOUT BCM ONE
Founded in 1992, BCM One is a leading managed technology solutions provider offering nextgen communications and managed network services. Serving over 17,000 customers worldwide, BCM One offers a variety of solutions supporting businesses’ critical network infrastructure including: UCaaS, SIP Trunking, Microsoft Teams, Managed SD-WAN, Microsoft Azure, Technology Expense Optimization and Managed Connectivity solutions. BCM One prides itself on its long-standing client relationships backed by their mission statement, “To Provide a World-Class Experience with Every Human Interaction.” To learn more about BCM One, visit www.bcmone.com.

ABOUT SKYSWITCH
SkySwitch is a US-based, next-generation communications platform provider offering white-labeled Unified Communications-as-a-Service (UCaaS) solutions to telecommunication customers include MSPs, agents, interconnects, ISPs, WISPs and VARs. SkySwitch provides resellers with the competitive advantages required to succeed in today’s overcrowded marketplace by combining best-in-class customer support with an advanced cloud-based UCaaS platform, delivering feature-rich voice, video, text and fax communications.

 

For Media Inquiries:
Paula Como Kauth
Office: 212.906.7255  |   pckauth@bcmone.com

 

 

SkySwitch Named One of Three 3CX Titanium Solutions Providers in North America

TAMPA, FLA., July 21, 2020SkySwitch, the leading channel-exclusive white label Unified Communications as a Service (UCaaS) provider, has achieved the esteemed title of 3CX Titanium Solutions Provider, earned by annually distributing 3CX licenses to the reseller channel at the highest watermark. This achievement positions SkySwitch as one of only three Titanium-level Solution providers in all of North America.

 

“Reaching the 3CX Titanium Solutions Provider status is a testament to the expertise, breadth of knowledge and strong support that SkySwitch is able to provide 3CX resellers,” said SkySwitch Director of 3CX Channel, Ben Macalindong. “Our team is staffed with a number of 3CX-certified experts who provide resellers with leading solutions and recommendations that are needed to run a successful UCaaS MSP practice. It’s that expert knowledge which has distinguished SkySwitch among other providers and has led us to our achievement of Titanium status.” 

 

3CX Solution Providers are required to provide a “one-stop-shop” approach to resellers by offering fully-certified, managed and supported 3CX hosting services. SkySwitch’s unique channel-only model equips both new and experienced 3CX resellers with full control and total client ownership to provision SIP Trunks and other complementary telco services, like Business SMS and E911. 

 

I’m excited to announce that SkySwitch has achieved our exclusive Titanium Partner Level as a Solution Provider,” said Greg Stenig, 3CX Vice President of Sales. “Their meteoric rise is due to their comprehensive reseller platform that allows partners to ‘plug and play’ with 3CX.” 

 

With an unmatched channel-only model offering 24/7 support, a suite of innovative services and tools that integrate seamlessly with 3CX, SkySwitch has reached the ranks of being a preferred 3CX Solutions Provider for resellers ranging anywhere from a small telco company to a large MSP practice.

 

About SkySwitch
SkySwitch is the US-based, next-generation communications platform provider offering white-labeled Unified Communications-as-a-Service (UCaaS) solutions to telecommunication Customers include MSPs, agents, interconnects, ISPs, WISPs and VARs. SkySwitch provides resellers with the competitive advantages required to succeed in today’s overcrowded marketplace by combining best-in-class customer support, with an advanced cloud-based UCaaS platform, delivering feature-rich voice, video, text and fax communications.

 

About 3CX – Affordable Business VoIP Solution
3CX is a global leader in business VoIP and Unified Communications (UC) technology. It offers customers a simple, flexible and affordable solution that dramatically cuts telephony costs and management headaches. With 3CX you are guaranteed to increase productivity, reduce business travel and telco costs, streamline operations and improve customer service.

 

SkySwitch to Exhibit at ConnectWise’s IT Nation Explore Free and Virtual Event

TAMPA, FLA., June 16, 2020SkySwitch, the leading channel-exclusive white label Unified Communications as a Service (UCaaS) provider, will be participating in the first-ever all virtual partner conference presented by ConnectWise, IT Nation Explore. This event, taking place from June 23 to June 26, 2020, is free to attend and completely virtual to abide by social distancing requirements recommended by the CDC. 

“ConnectWise represents one of the largest communities of MSPs in the world,” said SkySwitch Chief Marketing Officer, Andy Abramson. “Since we launched our integration with ConnectWise Manage and Datagate, a good number of ConnectWise resellers have joined SkySwitch, successfully introducing telephony services under their own brand, with the ability to easily bill their customers from within a single interface.” 

During all four days of the event, members of the SkySwitch executive and sales team will be available online for attendees to schedule one-on-one meetings to discuss some of SkySwitch’s most popular UCaaS products, including Cloud Voice, Business SMS, SIP Trunking and Virtual Fax, as well as 3CX licensing. The virtual SkySwitch booth will showcase the full suite of UCaaS solutions and explain how resellers and MSPs can increase their revenue by reselling Cloud Voice. 

“We adopted ConnectWise Manage and ConnectWise Sell about six months ago,” said SkySwitch reseller, Gregg Haughton of Granite Communications. “The integration with SkySwitch was an added benefit and we’ve been using the ConnectWise Sell product now for about two months, and that’s been really successful.”

IT Nation Explore attendees will have access to hands-on ConnectWise product training, breakout sessions with product experts, presentations from the ConnectWise leadership team and networking opportunities. The IT Nation Explore content will tackle the challenges that technology solution providers (TSPs) need to conquer across the entire suite of ConnectWise products and solutions, and give attendees the opportunity to experience partner-led sessions. 

“We’re very excited about our first virtual IT Nation Explore and we truly appreciate the support from SkySwitch as one of our virtual exhibitors,” said Travis Vigneau, Solution Partner Strategy Director for ConnectWise. “We know that attendees have always found IT Nation Explore to be a great way to learn more about our third-party vendors and their offerings, and we’re sure this year will be no different.”

During the event, attendees who schedule a one-on-one meeting with a SkySwitch team member will be entered to win a SkySwitch Swag Pack filled with various SkySwitch branded products, including a t-shirt, socks, PopSocket, hat and lanyard. 

Visit the virtual SkySwitch booth to connect with the team, learn more about SkySwitch’s channel-only white label UCaaS solutions and to participate in the giveaways.

About SkySwitch
SkySwitch is the US-based, next-generation communications platform provider offering white-labeled Unified Communications-as-a-Service (UCaaS) solutions to telecommunication and business technology resellers across North America. Customers include MSPs, agents, interconnects, ISPs, WISPs and VARs. SkySwitch provides resellers with the competitive advantages required to succeed in today’s overcrowded marketplace by combining best-in-class customer support, with an advanced cloud-based UCaaS platform, delivering feature-rich voice, video, text and fax communications.

 

About ConnectWise
ConnectWise is an IT software company that empowers Technology Solution Providers to achieve success in their As-a-Service business with intelligent software, expert services, an immersive IT community, and a vast ecosystem of integrations. The unmatched flexibility of the ConnectWise platform fuels profitable, long-term growth for ConnectWise Partners. With an innovative, integrated, and security-centric platform, ConnectWise enables TSPs to drive business efficiency with business automation, IT documentation, and data management capabilities. And increase revenue using remote monitoring, security, and backup disaster recovery technologies. For more information, visit ConnectWise.com.

SkySwitch Launches Grandstream “Try and Buy Program” with NTS Direct

Resellers Offered No Cost Evaluation and are Rewarded For Purchase 

TAMPA, FLA. and BOSTON, MA (JUNE 2, 2020) – SkySwitch, the leading channel-exclusive white label Unified Communications as a Service (UCaaS) provider, and Grandstream have announced a “Try and Buy” promotion for all SkySwitch resellers. The program, which is available immediately, provides SkySwitch resellers with a Grandstream GRP2612w for a no-cost ninety-day evaluation period. 

“With the Try and Buy program SkySwitch resellers can experience the improvements and features that Grandstream has added to our full line of desktop phones,” said Rachel Saunders, Grandstream Networks Executive Director of Sales, NA & APAC. “As a new brand in the SkySwitch Store this year, we felt it was important to enable the resellers to be more familiar with the new and improved Grandstream. The Try and Buy program is a no-risk way for resellers to experience that.”

For resellers purchasing ten or more Grandstream devices during the promotional period that ends on August 31st, the trial unit is theirs to keep. “The Try and Buy program allows our resellers to experience Grandstream without paying for a demonstration device,” said Andy Abramson, SkySwitch’s Chief Marketing Officer. “Sampling is the number one marketing tactic that leads to future purchases. By having resellers try out the new Grandstream phones, the potential for follow on sales dramatically increases.”

Grandstream offers 30 different devices to SkySwitch resellers in the SkySwitch Store, including the carrier-grade GRP line. The latest line of devices is now available through SkySwitch’s newest distribution partner, NTS Direct. “There’s no better way to sell something to a customer than by having them try it out,” said Chris Turcotte, NTS Direct’s Director of ITSP Sales. “Just like taking a test drive for a new car, the try and buy program allows resellers to put the Grandstream phone through its paces.”

More information about SkySwitch’s Grandstream “Try and Buy” can be found here.

About Grandstream Networks, Inc.
Grandstream Networks, Inc. has been connecting the world since 2002 with SIP Unified Communications solutions that allow businesses to be more productive than ever before. Our award-winning solutions serve the small and medium business and enterprises markets and have been recognized throughout the world for their quality, reliability and innovation. Grandstream solutions lower communication costs, increase security protection and enhance productivity. Our open standard SIP-based products offer broad interoperability throughout the industry, along with unrivaled features, flexibility and price competitiveness. 

Grandstream products are available through our established global distribution channels. We are a private corporation headquartered in Boston, MA USA with regional locations in Los Angeles, CA, Dallas, TX, China, Venezuela, Morocco, Malaysia, and Spain. 

Additional information about Grandstream is available by visiting the Grandstream website.

 

About NTS Direct
NTS Direct is a value-added distributor of voice and data technology. NTS Direct believes in providing the best customer experience possible by simplifying the technology procurement process. We reinvent the traditional distribution model with a consultative sales approach focusing on design, training, and support to create sales and profitability opportunities for resellers and manufacturers. We’re committed customer specialists in partner on-boarding and identifying/meeting the unique needs of value added resellers, managed service providers, integrators, and ITSP’s. Visit www.ntsdirect.com for more information or connect with us on LinkedIn, Twitter, and Facebook.

About SkySwitch
SkySwitch is the US-based, next-generation communications platform provider offering white labeled Unified Communications-as-a-Service (UCaaS) solutions to telecommunication and business technology resellers across North America. Customers include MSPs, agents, interconnects, ISPs, WISPs and VARs. SkySwitch provides resellers with the competitive advantages required to succeed in today’s overcrowded marketplace by combining best-in-class customer support, with an advanced cloud-based UCaaS platform, delivering feature-rich voice, video, text and fax communications.

SkySwitch Introduces Fanvil Devices to the SkySwitch Store

Special Incentive Program Available To Resellers

TAMPA, Fla.May 26, 2020 /PRNewswire/ –  SkySwitch, the leading channel-exclusive white label Unified Communications as a Service (UCaaS) provider, has announced the addition of Fanvil to their desk phone lineup in the online SkySwitch Store. To kick off their arrival in the SkySwitch Store, Fanvil is offering a special seat credit promotion available only to SkySwitch Resellers who purchase any of the nine Fanvil products.

A notable differentiator of Fanvil desk phones is their design that separates call management buttons from Busy Lamp Fields (BLFs). The inclusion of additional buttons makes this possible, and the phones are designed to match the layout of many legacy phones to mitigate required upgrades upon deployment. Additionally, high-end Fanvil models like the X5U and X6U are equipped with features like integrated Bluetooth and the ability to pair with smartphones.

Available exclusively from NTS Direct, a value-added distributor of voice and data solutions, to SkySwitch’s 500 plus resellers, Fanvil devices ordered through the SkySwitch Store will come with free ground shipping and a two-year warranty that begins when the distributor ships. Additionally, for every order containing any three of the qualifying Fanvil devices from the SkySwitch Store, SkySwitch will reward resellers with 2,500 reward points credited to the following month’s billing statement.

The incentive program has no cap on reward points earned and will run for three months starting on June 1, 2020. The reseller who sells the most Fanvil phones in this three month period will win a prize courtesy of SkySwitch, Fanvil and NTS Direct.

“Fanvil has impressed us with their modern and innovative product design with a highly efficient pricing model that offers excellent margins for SkySwitch resellers,” said SkySwitch founder and President, Eric Hernaez. “Coupled with the incentive program, Fanvil offers our resellers another choice in desktop phones with a very compelling value proposition.”

Fanvil’s nine devices that are currently certified by SkySwitch and available in the store include Fanvil’s X2P Call Center Phone, X3U Enterprise IP Phone, X4U Enterprise IP Phone, X5U High End IP Phone, X6U High End IP Phone, X7 Enterprise IP Phone, X7C Enterprise IP Phone, X210 Enterprise IP Phone and X210i Paging Console Phone. For more information on the Fanvil product line, visit http://ntsdirect.com/products/fanvil-products/.

“NTS Direct is excited to see Fanvil expand into the SkySwitch community. They continue to be a leader in innovation with their robust portfolio of SIP endpoints and enhanced customer support,” said NTS Director of ITSP/Sales, Chris Turcotte. “We take pride in being the preferred Fanvil distributor within the Skyswitch community. With over 50 years of experience and technical knowledge, NTS Direct has an abundance of resources to provide Skyswitch customers with both pre-sale and post-sale support needs.”

About SkySwitch
SkySwitch is the US-based, next-generation communications platform provider offering white labeled Unified Communications-as-a-Service (UCaaS) solutions to telecommunication and business technology resellers across North America. Customers include MSPs, agents, interconnects, ISPs, WISPs and VARs. SkySwitch provides resellers with the competitive advantages required to succeed in today’s overcrowded marketplace by combining best-in-class customer support, with an advanced cloud-based UCaaS platform, delivering feature-rich voice, video, text and fax communications.

About NTS Direct
NTS a value added distributor of voice and data technology solutions, targeting the SMB and Enterprise markets. Reinventing the traditional distribution model, NTS Direct creates sales and profitability opportunities for manufacturers and resellers through a consultative sales approach, focusing on design, training, and support. Headquartered in Bolton, MA, NTS Direct utilizes multiple distribution points throughout the United States in order to best support their clients.

Media Contact:
Andy Abramson, SkySwitch CMO
(747) 777-4608

SkySwitch Adds Atlanta Geo-Node

Network expansion supports reseller growth and increase in customers across North America

Tampa, Fla., May 11, 2020 – SkySwitch, the leading channel-exclusive white label Unified Communications as a Service (UCaaS) provider, has added its fifth geo-node in the United States with the addition of a new Atlanta data center. The geo-node is co-located within Digital Realty Data Center at 250 Williams Street and will primarily serve resellers and their customers located in the Southeast United States.

The Atlanta facility joins SkySwitch’s existing data centers in Secaucus, NJ, Las Vegas, NV, Minneapolis, MN, and Dallas, TX.

“Digital Realty is one of the nation’s top data center providers. They afford SkySwitch the level of capacity, reliability, security, and the comfort level that we require to support our growing base of over 500 resellers across the country,” said Eric Hernaez, Founder and President of SkySwitch. “Since the start of the year, we have seen tremendous growth in the Southeast region, both in the number of new resellers joining SkySwitch and the additional number of new customers onboarded by our long-established resellers. This growth led us to decide that an additional regional facility was needed to support them and what we have in our pipeline.”

SkySwitch provides white label UCaaS from geographically diverse locations to maximize system resiliency to MSPs, VARs, ISPs and interconnects. The new Atlanta geo-node was introduced without interruption to ongoing operations and is designed to expand on the fly. New geo-nodes can be added to the network, as an additional server resource to the geo-nodes, in a way that’s transparent to end-users.

In addition to easing network growth, this system architecture has allowed SkySwitch to maintain industry-leading uptime. Unlike other high-availability redundancy schemes that rely on a primary and failover system, the SkySwitch system is Always Available. That means  SkySwitch is providing identical service across multiple nodes in real-time. With seamless and transparent failover between nodes, service disruptions are avoided because customer connections can be automatically transferred to any of the other available nodes in the event of trouble, outages or network disruptions.

“SkySwitch has made good on its promise to continue to invest in the network, which makes TELEPATH look great to our customers,” said Guy Fawkes, CEO of Tampa Bay’s TELEPATH Communications. “The new Atlanta geo-node is closer to the majority of our growing customer base, so we’ll be seeing lower latency and the benefits that come along with that.”

About SkySwitch
SkySwitch is the US-based, next-generation communications platform provider offering white labeled Unified Communications-as-a-Service (UCaaS) solutions to telecommunication and business technology resellers across North America. Customers include MSPs, agents, interconnects, ISPs, WISPs and VARs. SkySwitch provides resellers with the competitive advantages required to succeed in today’s overcrowded marketplace by combining best-in-class customer support, with an advanced cloud-based UCaaS platform, delivering feature-rich voice, video, text and fax communications.

 

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Media Contact:
Andy Abramson, SkySwitch CMO
(747) 777-4608

SkySwitch Launches Reseller Rewards Program

Resellers Earn Credit for SkySwitch Store Purchases


TAMPA, Fla., May 4, 2020 /PRNewswire/ –  SkySwitch, the leading channel-exclusive white label Unified Communications as a Service (UCaaS) provider, has announced a new rewards program designed to credit resellers for purchases of eligible products and services made through the SkySwitch Store.

In conjunction with the start of the program, SkySwitch has launched a “name the program” contest for SkySwitch resellers. Through May 31st, SkySwitch resellers can submit their suggested name for the program, with the first reseller providing the selected name being awarded 25,000 reward points. To enter, SkySwitch resellers can submit their suggestion via the Rewards Contest webpage.

SkySwitch resellers will immediately earn points that are applied as a credit to their account at the time of check out for all purchases made within the online store. Device manufacturers and distributors will be able to promote specific products that enable them to earn additional rewards points, increasing the credit applied for each eligible purchase made by the reseller.

“Resellers receive an additional benefit when they or their customers purchase eligible products and services in the SkySwitch Store,” said Kelly Osborne, eCommerce Operations Manager. “Resellers purchasing through the store have always benefited from our one-step auto-provisioning of devices, and in-house expert support for all products sold through the store. Now with the rewards program, our device and fulfillment partners can launch promotions and incentive programs with ease, giving resellers better information, more choices and higher profitability.”

The rewards redemption process is seamless to resellers, and no registration is required. All purchases of eligible items made within the SkySwitch Store qualify for instant rewards points, which are applied as a credit at the point of sale.

Additional information about the new program can be found on the rewards page of the SkySwitch website.

About SkySwitch
SkySwitch is the US-based, next-generation communications platform provider offering white labeled Unified Communications-as-a-Service (UCaaS) solutions to telecommunication and business technology resellers across North America. Customers include MSPs, agents, interconnects, ISPs, WISPs and VARs. SkySwitch provides resellers with the competitive advantages required to succeed in today’s overcrowded marketplace by combining best-in-class customer support, with an advanced cloud-based UCaaS platform, delivering feature-rich voice, video, text and fax communications. 

Media Contact:
Andy Abramson
(747) 777-4608

SkySwitch, TeamMate Technology Begin Microsoft Teams Integration

Additional Collaboration and Communications Capabilities Built for Business

 

 

 

 

 

 

Tampa, Fla., March 24, 2020 – SkySwitch resellers will soon be able to make Microsoft Teams interoperable with the SkySwitch cloud voice platform, expanding the functionality and capabilities of both cloud-based services. The integration, made possible via a collaboration with TeamMate Technology, provides customers access to essential Microsoft services, including advanced workflow functionality from Office 365, and seamlessly uses the Microsoft Teams’ softphone with the full range of SkySwitch cloud voice services.

With the TeamMate Technology’s TeamMate Connector, SkySwitch Resellers are able to extend SkySwitch’s cloud voice platform to their customers within Microsoft Teams. The beta is available now. Resellers interested in joining the beta should apply using this form.

“The Teams’ calling features work just like any other telephone on the SkySwitch platform, maintaining rules, queues, voicemail and settings of each user. The combination of Microsoft Teams, SkySwitch and TeamMate Technologies enables users to place and receive calls over wired or wireless broadband connections via the Teams soft client running on a mobile device, tablet or desktop machine,” said SkySwitch founder and President, Eric Hernaez.  

Microsoft Teams is seeing rapid adoption by businesses and enterprises all over the world, with a recent 37 percent spike in daily users, reaching up to now 44M daily active users. Additionally, with 50M Skype for Business users also needing to transition to cloud-based Unified Communications, as well as significant organic growth, Teams is rapidly making a strategic impact for many service providers, resellers and MSPs.

“Over the past 18 months, Microsoft has opened Teams to integrate with the existing phone systems’ business use today,” said TeamMate Technology founder, Micah Singer. “They did this first with the introduction of Direct Routing, allowing businesses to connect via SIP to the PSTN easily. The integration means that businesses don’t have to decide between the phone system they like and the Team Collaboration/UC tools they want. Now they can have them both.”

More recently, with the release of the Graph API, Microsoft has opened up access to workflows throughout Office 365. SkySwitch and TeamMate use these new integrations to connect the existing SkySwitch platform to Teams. To deploy Microsoft Teams, resellers’ customers need to be using Office365 Enterprise versions E1, E3, E5 with the “Phone System” licensing, which comes standard with E5, or as an add-on to the others.  Microsoft has also announced that the “Phone System” feature of Teams will be available with Small Business licenses, such as Business Standard and Premium, at some point in the future.

“Whether you are leveraging Direct Routing to sell a SIP Trunk service, or going all the way to combine existing phone system intelligence into Teams, SkySwitch has the solution,” added Hernaez. “With the TeamMate Connector, we’re adding value to our cloud platform, providing additional functionality via Microsoft Teams to the company’s Unified Communications service.”

About TeamMate Technology
TeamMate Technology connects any business phone system to Microsoft Teams. Team collaboration – a significant evolution in communications technology – has created even more choices (and complexity) for the end user. Our mission is to allow the corporate phone system – on-premise, hosted, cloud, whichever flavor, as long it speaks SIP – to integrate seamlessly with other important communications tools used by businesses.

About SkySwitch
SkySwitch is the US-based, next-generation communications platform provider offering white labeled Unified Communications-as-a-Service (UCaaS) solutions to telecommunication and business technology resellers across North America. Customers include MSPs, agents, interconnects, ISPs, WISPs and VARs. SkySwitch provides resellers with the competitive advantages required to succeed in today’s overcrowded marketplace by combining best-in-class customer support, with an advanced cloud-based UCaaS platform, delivering feature-rich voice, video, text and fax communications.  

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