SkySwitch, TeamMate Technology Begin Microsoft Teams Integration

Additional Collaboration and Communications Capabilities Built for Business

Tampa, Fla., March 24, 2020 – SkySwitch resellers will soon be able to make Microsoft Teams interoperable with the SkySwitch cloud voice platform, expanding the functionality and capabilities of both cloud-based services. The integration, made possible via a collaboration with TeamMate Technology, provides customers access to essential Microsoft services, including advanced workflow functionality from Office 365, and seamlessly uses the Microsoft Teams’ softphone with the full range of SkySwitch cloud voice services.

With the TeamMate Technology’s TeamMate Connector, SkySwitch Resellers are able to extend SkySwitch’s cloud voice platform to their customers within Microsoft Teams. The beta is available now. Resellers interested in joining the beta should apply using this form.

“The Teams’ calling features work just like any other telephone on the SkySwitch platform, maintaining rules, queues, voicemail and settings of each user. The combination of Microsoft Teams, SkySwitch and TeamMate Technologies enables users to place and receive calls over wired or wireless broadband connections via the Teams soft client running on a mobile device, tablet or desktop machine,” said SkySwitch founder and President, Eric Hernaez.  

Microsoft Teams is seeing rapid adoption by businesses and enterprises all over the world, with a recent 37 percent spike in daily users, reaching up to now 44M daily active users. Additionally, with 50M Skype for Business users also needing to transition to cloud-based Unified Communications, as well as significant organic growth, Teams is rapidly making a strategic impact for many service providers, resellers and MSPs.

“Over the past 18 months, Microsoft has opened Teams to integrate with the existing phone systems’ business use today,” said TeamMate Technology founder, Micah Singer. “They did this first with the introduction of Direct Routing, allowing businesses to connect via SIP to the PSTN easily. The integration means that businesses don’t have to decide between the phone system they like and the Team Collaboration/UC tools they want. Now they can have them both.”

More recently, with the release of the Graph API, Microsoft has opened up access to workflows throughout Office 365. SkySwitch and TeamMate use these new integrations to connect the existing SkySwitch platform to Teams. To deploy Microsoft Teams, resellers’ customers need to be using Office365 Enterprise versions E1, E3, E5 with the “Phone System” licensing, which comes standard with E5, or as an add-on to the others.  Microsoft has also announced that the “Phone System” feature of Teams will be available with Small Business licenses, such as Business Standard and Premium, at some point in the future.

“Whether you are leveraging Direct Routing to sell a SIP Trunk service, or going all the way to combine existing phone system intelligence into Teams, SkySwitch has the solution,” added Hernaez. “With the TeamMate Connector, we’re adding value to our cloud platform, providing additional functionality via Microsoft Teams to the company’s Unified Communications service.”

About TeamMate Technology
TeamMate Technology connects any business phone system to Microsoft Teams. Team collaboration – a significant evolution in communications technology – has created even more choices (and complexity) for the end user. Our mission is to allow the corporate phone system – on-premise, hosted, cloud, whichever flavor, as long it speaks SIP – to integrate seamlessly with other important communications tools used by businesses.

About SkySwitch
SkySwitch is the US-based, next-generation communications platform provider offering white labeled Unified Communications-as-a-Service (UCaaS) solutions to telecommunication and business technology resellers across North America. Customers include MSPs, agents, interconnects, ISPs, WISPs and VARs. SkySwitch provides resellers with the competitive advantages required to succeed in today’s overcrowded marketplace by combining best-in-class customer support, with an advanced cloud-based UCaaS platform, delivering feature-rich voice, video, text and fax communications.  

SkySwitch Adds NTS to Distributor Lineup

Expands number of technology suppliers to support growing reseller base 

Tampa, Fla. and Boston, MA (March 10, 2020) — SkySwitch, the leading channel-exclusive white label Unified Communications as a Service (UCaaS) provider has added NTS Direct, a value-added distributor of voice and data solutions for SMB and enterprise markets, to its reseller-only online store. The addition of NTS Direct broadens the selection of distributors that over 500 SkySwitch resellers can now purchase from and work with to supply them with the latest in technology gear for their customers.

“SkySwitch is one of the fastest-growing UCaaS providers in North America,” said Marc Magliano, Vice President, Sales for NTS Direct. “Their commitment to being 100 percent channel only and outstanding commitment to their resellers are both key factors on our choosing to work with them, as those values resonate so well with ours.”

With NTS Direct, SkySwitch resellers will be afforded free ground shipping on all items and lowest market prices on SkySwitch approved brands, including GrandStream and others. As part of the relationship, NTS will support SkySwitch and their resellers at Vectors, the annual SkySwitch reseller conference held in the fall, as well as take part in webinars, joint marketing efforts, training and educational programs and market development activities that assist resellers in selling the right products and services to their customers.

“The addition of NTS Direct brings one of the most technologically advanced distributors in North America,” said Andy Abramson, Chief Marketing Officer for SkySwitch. “We were able to integrate NTS into our reseller shopping portal in less than 45 days, from the start of the relationship to going live. As a result, we are able to offer our resellers a wider range of buying options that help them sell a wider range of options and to be more competitive.”

About SkySwitch
SkySwitch is the US-based, next-generation communications platform provider offering white labeled Unified Communications-as-a-Service (UCaaS) solutions to telecommunication and business technology resellers across North America. Customers include MSPs, agents, interconnects, ISPs, WISPs and VARs. SkySwitch provides resellers with the competitive advantages required to succeed in today’s overcrowded marketplace by combining best-in-class customer support, with an advanced cloud-based UCaaS platform, delivering feature-rich voice, video, text and fax communications.  

About NTS Direct
NTS Direct is a value-added distributor of voice and data technology. NTS Direct believes in providing the best customer experience possible by simplifying the technology procurement process. We reinvent the traditional distribution model with a consultative sales approach focusing on design, training, and support to create sales and profitability opportunities for resellers and manufacturers. We’re committed customer specialists in partner on-boarding and identifying/meeting the unique needs of value added resellers, managed service providers, integrators, and ITSP’s. Visit www.ntsdirect.com for more information or connect with us on LinkedIn, Twitter, and Facebook.

 

SkySwitch and Poly Team Up On Performance-Based Marketing

New Program Offers SkySwitch Resellers Event Scholarship and Devices as Rewards

Tampa, Fla. (March 10, 2020)SkySwitch, the leading channel-exclusive white label Unified Communications as a Service (UCaaS) provider, and Poly, a global communications company that powers meaningful human connection and collaboration, have teamed up on a performance-based marketing program to make it easier for SkySwitch’s resellers to attend Vectors, SkySwitch’s annual conference.

As part of the performance-based marketing program, the first 25 SkySwitch resellers who garner sales of 250 Poly phones through the SkySwitch Store will receive their 2020 Vectors registration at no charge along with their choice of a premium Poly headset. Together, the two incentives are valued at over $700 per person. The Poly headset includes the Voyager 6200 UC that has been designed for use with Unified Communication services like those offered by SkySwitch.

“Our annual reseller event, Vectors, is the event that every SkySwitch reseller should attend,” said Andy Abramson, Chief Marketing Officer for SkySwitch. “With a performance marketing program like this, we’re making it easier for our resellers to be able to attend Vectors, without them having to pay for it themselves.”

Vectors, which will be held in the fall in Orlando, FL, features keynotes, educational tracks, training, and insight designed for the SkySwitch community of over 500 resellers in North America. Speakers include company executives, leading analysts, top sales trainers, and industry luminaries, all who share tips and insights about how resellers can market, support, and sell better to the small and medium business markets.

“Our experience at Vectors last year was one of the best Poly’s voice service provider team has ever seen when it comes to interacting with resellers in one place,” said Darren Knapp, Director of Poly’s Global ITSP Sales Team. “That’s why we’re supporting the channel with a performance-based approach, so more SkySwitch resellers can attend courtesy of a Poly-supported scholarship.”

About Poly
Plantronics, Inc. (“Poly” – formerly Plantronics and Polycom) is a global communications company that powers meaningful human connection and collaboration. Poly combines legendary audio expertise and powerful video and conferencing capabilities to overcome the distractions, complexity and distance that make communication in and out of the workplace challenging. Poly believes in solutions that make life easier when they work together and with our partners’ services. Our headsets, software, desk phones, audio and video conferencing, analytics and services are used worldwide and are a leading choice for every kind of workspace. For more information visit www.Poly.com

Poly, the propeller design, and the Poly logo are trademarks of Plantronics, Inc. All other trademarks are the property of their respective owners.

 

About SkySwitch
SkySwitch is the US-based, next-generation communications platform provider offering white labeled Unified Communications-as-a-Service (UCaaS) solutions to telecommunication and business technology resellers across North America. Customers include MSPs, agents, interconnects, ISPs, WISPs, and VARs. SkySwitch provides resellers with the competitive advantages required to succeed in today’s overcrowded marketplace by combining best-in-class customer support, with an advanced cloud-based UCaaS platform, delivering feature-rich voice, video, text, and fax communications. For more information, visit www.skyswitch.com.

SkySwitch Selects Marketopia to Support Telecom Resellers’ Marketing Efforts

Tampa, Fla. (March 9, 2020)Today, two Tampa Bay companies have announced a unique collaboration that will empower local telecom and IT service businesses with the tools needed to compete more effectively against the larger national brands

SkySwitch, the leading channel-exclusive white label Unified Communications as a Service (UCaaS) provider, has selected Marketopia to deliver turnkey marketing programs for its rapidly growing North American network of over 500 cloud voice and IT services resellers. Marketopia, a global leader in marketing, lead generation and sales enablement solutions for companies in the IT channel, was selected after a multi-agency review. The search, conducted over the past four months, included agencies focused on the IT Channel of Managed Service Providers (MSPs), Value Added Resellers (VARs), Internet Service Providers (ISPs) and Interconnects.

“We found the right agency in our backyard right here in Tampa Bay,” said SkySwitch’s Chief Marketing Officer, Andy Abramson. “We looked across the nation for an agency team that understood what resellers really need to market and sell managed services, and throughout the search process, Marketopia presented the deepest understanding of what that really is.” 

Marketopia will supply SkySwitch with turnkey marketing programs that resellers will deploy to attract new customers through easy-to-implement activities. These programs include copy and design elements that support lead generation, customizable sales materials, digital and print advertising, media and public relations campaigns, event participation and more. 

“Marketopia brings SkySwitch resellers the tools for growth along with strategic insight into the IT reseller market. In selecting Marketopia, we have chosen an agency team that can provide the tools that help our resellers grow their business,” added Abramson. “Those growth efforts don’t happen by magic. They come about through the delivery of well thought out, easy to use creative elements, campaigns and programs that empower resellers to successfully engage their top prospects and turn them into new customers for their businesses, and in turn, to SkySwitch.”

The turnkey tool-kit program and creative materials, that will be available later this year, enable resellers the customization capability to add their brand and own message to all elements. For sales teams, the tool-kit provides the tools and tips needed to build deeper sales pipelines and achieve higher close ratios through inspiration, education and support from SkySwitch and Marketopia.

“The IT channel is experiencing rapid change, growth and consolidation. That means large and small MSPs and VARs need to be empowered to sell and market better, with greater efficiency,” said Terry Hedden, CEO, and founder of Marketopia. “To grow their business, service providers like SkySwitch have to help their resellers’ sales efforts by providing them the right set of tools that bolsters lead generation, sales enablement and direct marketing. That’s what Marketopia is delivering to SkySwitch.”

About SkySwitch
SkySwitch is the US-based, next-generation communications platform provider offering white labeled Unified Communications-as-a-Service (UCaaS) solutions to telecommunication and business technology resellers across North America. Customers include MSPs, agents, interconnects, ISPs, WISPs and VARs. SkySwitch provides resellers with the competitive advantages required to succeed in today’s overcrowded marketplace by combining best-in-class customer support, with an advanced cloud-based UCaaS platform, delivering feature-rich voice, video, text and fax communications.  For more information visit www.skyswitch.com

 

About Marketopia
Marketopia is an IT service marketing agency uniquely positioned to serve the needs of software, hardware and cloud vendors, distributors, MSPs and VARs in the IT channel. Marketopia uses an enterprise-class technology platform, channel marketing experience, and deep industry relationships to create a revolutionary approach to outsourced marketing and sales empowerment for IT service companies seeking to grow leads, sales and profit. 

For more information about Marketopia and its proven demand generation system for managed IT services, visit www.marketopia.com. To learn more now, call 844-482-4769. You can also follow Marketopia on Facebook, LinkedIn and Twitter.

SkySwitch Announces Upgrade to Support Kari’s Law E911 Requirements

New Features Make Reaching Emergency Services Easier and Faster on Multi-Line Telephone Systems

SkySwitch, the leading channel-exclusive white label Unified Communications as a Service (UCaaS) provider, has announced an upgrade in support of Kari’s Law E911 requirements. The law, which went into effect on February 16, 2020, applies to all newly installed multi-line phone systems. For existing phone systems, the law becomes active on January 6, 2021.

The adoption of Kari’s Law requires that anyone using a multi-line telephone system (MLTS)  must be able to directly reach a Public Service Access Point (PSAP) by dialing 9-1-1, without the need to dial additional numbers or request an outside line from an operator or receptionist. The new law also requires that on-site security or management can be notified whenever 9-1-1 is dialed. Multi-line telephone systems are often deployed in business offices and multi-tenant buildings, as well as in hotels, universities, schools, hospitals and office campuses.

“This law can’t fix the terrible events of the past, but with everyone’s help, it will certainly save countless lives in the future,” said the City of Baltimore’s Director of 911 Services, Captain Scott L. Brillman. “The 911 system over the past five decades has seen continuous improvements and has celebrated very important milestones. First, there was deployment of the three-digit number to get help. Next came routing to local PSAPs, quickly followed by location identification, number identification, cell phone location accuracy and now, Kari’s Law.  That’s why we now need everyone’s help. It’s all hands on deck to ensure every citizen and visitor in this country can dial 911, directly, with no extra numbers.”

With Kari’s Law now in effect, should a tragedy occur, non-compliant businesses could face catastrophic civil liabilities and be subject to additional penalties each day they remain non-compliant. To ensure public safety and to avoid such scenarios, SkySwitch has updated the reseller dashboard to allow resellers to comply.  

The update now makes it possible to send notifications anytime 9-1-1 is dialed.  With the additional functionality, SkySwitch has made it possible to send an email to a specified email address and/or call a designated telephone number that will reach an on-site security desk,  with the added capability of allowing the answering party to listen in on the 911 call. 

The new settings are available now as part of the E911 configuration page for all US DIDs. Kari’s Law does not cover Canadian DIDs, but SkySwitch will support resellers’ customers in Canada with the email notification feature for Candian DIDs.

“Kari’s Law is very important legislation that will save lives,” said Harlan Hamlin, VP of Business Development at SkySwitch. “As a white label provider, we empower our reseller community with the best solutions to meet their customers’ needs, while also making sure that they, and their customers, comply with national and local laws. Beyond what is legally required, it is simply the right thing to do. With this upgrade, SkySwitch resellers can, at no additional cost, meet regulatory requirements and save lives with minimal effort.”

Details on configuration settings are here: https://docs.skyswitch.com/en/articles/26.


About SkySwitch
SkySwitch is the US-based, next-generation communications platform provider offering white labeled Unified Communications-as-a-Service (UCaaS) solutions to telecommunication and business technology resellers across North America. Customers include MSPs, agents, interconnects, ISPs, WISPs and VARs. SkySwitch provides resellers with the competitive advantages required to succeed in today’s overcrowded marketplace by combining best-in-class customer support, with an advanced cloud-based UCaaS platform, delivering feature-rich voice, video, text and fax communications.  For more information visit www.skyswitch.com

SkySwitch and Datagate to Provide Telecom Resellers With Advanced Billing Integrations

Fort Lauderdale, Fla. – February 12, 2020 Datagate Innovation, the leading Software as a Service (SaaS) telecom billing solution for managed service providers (MSPs), and SkySwitch, the leading channel-only white label Unified Communications as a Service (UCaaS) platform provider, announced that SkySwitch is now Datagate’s first authorized sales and support partner in North America. The announcement of this new relationship, which creates one of the most efficient platforms in the market for resellers to manage and bill customers, was made at ITEXPO 2020 in Fort Lauderdale, Fla. 

Datagate is bringing their telecom billing solution directly to SkySwitch resellers, further positioning SkySwitch as the leading single-point supplier to white label telecom resellers, VARs, ISPs and MSPs. As white label providers, SkySwitch and Datagate are both dedicated to enabling MSPs to resell cloud voice and other UCaaS services. 

“This is a first for Datagate in North America.  By working with SkySwitch, we’re able to provide our billing solutions directly to their reseller base, bringing to them significant efficiencies for all parties involved,” said Datagate CEO, Mark Loveys. “Datagate has strong synergies with SkySwitch, as we both service MSPs and CSPs that resell telecom services under their own brand. Together, we both bring strong partnerships and integrations, including those with ConnectWise and others.”

In addition to ConnectWise Manage, Datagate also integrates with QuickBooks, Xero and other popular accounting packages. 

“Datagate’s appeal to our SkySwitch resellers is that it tightly integrates with ConnectWise Manage, and other solutions and services they use, to offer them greater efficiencies and higher profitability,” said SkySwitch President and Founder, Eric Hernaez.

About Datagate
Datagate Innovation is an international software developer that specializes in telecom billing solutions for Managed Service Providers (MSPs).  The company has offices in the USA, Canada and New Zealand. Datagate’s SaaS telecom billing solution integrates with most popular accounting systems, payment gateways, telecom tax engines and PSA systems, enabling MSPs to rate and bill telecommunications services, including unified communications, VoIP, tolls, cellular, data plans and other services.
Datagate has everything required to make telecommunications easy, profitable, safe and compliant for ConnectWise MSPs in America, U.K, Canada, Australia and New Zealand. Visit https://www.datagate-i.com/ to see Datagate at work.

About SkySwitch 
SkySwitch is the US-based, next-generation communications platform provider offering white-labeled Unified Communications-as-a-Service (UCaaS) solutions to telecommunication and business technology resellers across North America. Customers include MSPs, agents, interconnects, ISPs, WISPs and VARs. SkySwitch provides resellers with the competitive advantages required to succeed in today’s overcrowded marketplace by combining best-in-class customer support, with an advanced cloud-based UCaaS platform, delivering feature-rich voice, video, text and fax communications.

Grandstream Becomes A SkySwitch Approved Device Supplier

SkySwitch Resellers Can Now Take Advantage of Grandstream’s Award-Winning Endpoint Solutions

Tampa, FL and Boston, MA – February 11, 2020SkySwitch, the leading channel-exclusive white label Unified Communications as a Service (UCaaS) provider, has announced that Grandstream, a provider of award-winning SIP unified communication solutions, has become an approved supplier to its North American network of resellers and their customers. SkySwitch and Grandstream will deliver, through the reseller-exclusive SkySwitch online store, world-class unified communication endpoint solutions to customers of SkySwitch’s reseller community. 

SkySwitch has certified a wide range of Grandstream’s VoIP endpoint solutions, including their GRP series phones as fully interoperable with the SkySwitch telephony platform, making the line of devices available to over 500 resellers in the USA and Canada. The certified Grandstream solutions are available for purchase directly from the SkySwitch online store, as well as Grandstream’s certified channel partners. 

SkySwitch resellers can now utilize Grandstream’s powerful, easy-to-use and cost-effective endpoint solutions while taking advantage of seamless purchasing, provisioning, warranty support and shipping. 

“The GRP series from Grandstream is a carrier-grade solution that promises to fill the need for modern desktop devices that can be mass deployed and managed by cloud voice providers,” said President and Founder of SkySwitch, Eric Hernaez. “We are very happy to add this new line to the list of fully supported devices available to our community of resellers. By bringing Grandstream into the online SkySwitch store, our resellers now have the convenience of purchasing directly through their reseller dashboards, which they use day-to-day, and have the ease of mind that provisioning and shipping will always be a smooth process.”

Founded in Boston, MA, USA in 2002 as one of the first VoIP manufacturers, Grandstream’s award-winning solutions are now relied on in over 150 countries across the world. They offer all the endpoints that SkySwitch resellers need to build state-of-the-art voice, video, data and mobility solutions, complete with industry-leading pricing and feature sets. In addition to being one of the leading manufacturers of IP Phones, Grandstream provides conferencing, mobility, facility access, physical security, intercom/paging, Wi-Fi and analog-to-VoIP solutions. Grandstream solutions offer the ideal IP phone for every user, provide powerful wireless mobility options, simplify facility management and introduce innovative integration possibilities. 

“The relationship between Grandstream and SkySwitch is a natural one, as we are both focused on building customizable and easy-to-use solutions for the rapidly growing service provider marketplace,” said CEO of Grandstream, David Li. “By joining forces with SkySwitch, we can offer service providers and resellers throughout North America a solution that thrives in flexibility, features, affordability and ease-of-deployment. We look forward to a long and successful partnership with SkySwitch and to working with them to educate, train and engage their reseller community.” 

About SkySwitch
SkySwitch is the US-based, next-generation communications platform provider offering white labeled Unified Communications-as-a-Service (UCaaS) solutions to telecommunication and business technology resellers across North America. Customers include MSPs, agents, interconnects, ISPs, WISPs and VARs. SkySwitch provides resellers with the competitive advantages required to succeed in today’s overcrowded marketplace by combining best-in-class customer support, with an advanced cloud-based UCaaS platform, delivering feature-rich voice, video, text and fax communications.  

About Grandstream

Grandstream Networks, Inc. has been connecting the world since 2002 with SIP Unified Communications products and solutions that allow businesses to be more productive than ever before. Our award-winning solutions serve the small-to-medium business and enterprises markets and have been recognized throughout the world for their quality, reliability and innovation. Grandstream solutions lower communication costs, increase security protection and enhance productivity. Their open standard SIP-based products offer broad interoperability throughout the industry, along with unrivaled features and flexibility. 

SkySwitch Launches New Appointment Reminder App

TAMPA, Fla., FEBRUARY 10, 2020SkySwitch, the leading channel-exclusive white label Unified Communications as a Service (UCaaS) provider, has released Appointment Reminder, a new application that makes appointment scheduling and management easier for service-based businesses. 

Consumer-centric engagement applications are in high demand for service-based companies, and SkySwitch resellers are now equipped with a solution that works seamlessly with the Cloud Voice, Business SMS and other UCaaS products that their customers use.

With this new application, customers of SkySwitch resellers’ can now easily schedule and record appointments, and configure automated reminder campaigns for those appointments. Reminder campaigns can be set up as voice or SMS reminders, or a combination of the two. These campaigns can either be scheduled as one-time events or as recurring reminders. In addition, the new solution can be integrated with hundreds of CRM applications and other online scheduling services using popular workflow automation tools, like Zapier and IFTTT, so reminders can be scheduled automatically when an appointment is created.

“This new application gives SkySwitch resellers a leg-up when it comes to pursuing their clientele in service-based industries, such as the healthcare, personal care, hospitality verticals or anything that requires follow-up activity,” SkySwitch President and Founder, Eric Hernaez, said. “As Business SMS continues to grow in popularity, specialized tools, like our Appointment Reminder app, become pivotal to the success of service-based companies that utilize SMS and Cloud Voice in very specific, recurring ways. Now, SkySwitch resellers have a significant new feature that brings real value across a wide range of industries, and allows them to differentiate their services from other vanilla business voice offerings.”

The Appointment Reminder app also includes an “Appointment Reminder Report” feature that makes it easy to filter and drill down on important details, like recipient phone number or reminder delivery status. The application can also detect pre-configured keywords so recipients can easily opt-in or opt-out of appointment reminders.

SkySwitch resellers that want to learn more about the configuration and set-up of this application should read this blog post and visit the SkySwitch Knowledge Center for official documentation and guides.

About SkySwitch 
SkySwitch is the US-based, next-generation communications platform provider offering white-labeled Unified Communications-as-a-Service (UCaaS) solutions to telecommunication and business technology resellers across North America. Customers include MSPs, agents, interconnects, ISPs, WISPs and VARs. SkySwitch provides resellers with the competitive advantages required to succeed in today’s overcrowded marketplace by combining best-in-class customer support, with an advanced cloud-based UCaaS platform, delivering feature-rich voice, video, text and fax communications.

 

SkySwitch to Exhibit and Present at ITEXPO 2020

TAMPA, FLA., FEBRUARY 10, 2020SkySwitch, the leading channel-exclusive white label Unified Communications as a Service (UCaaS) provider, will be exhibiting and presenting at ITEXPO, held February 12 to February 14, 2020 at the Broward County Convention Center in Ft.Lauderdale, Fla. ITEXPO is a communications and digital transformation event where telecom and IT professionals, C-levels and business owners, developers and “the channel” all gather to learn in conference sessions and conduct business on the expo floor. 

Members of the SkySwitch executive team will be presenting and moderating several important sessions at the conference, including: “Implementing Kari’s Laws and Other New E911 Requirements”, “The Millennial Influence on Enterprise Communications”, “Modern Marketing for MSPs”, “Paving the Way to Digital Transformation”, “Why CPaaS is the Path to Better Enterprise Communications” and “Adding Cloud Voice to Your Existing Portfolio and What to Look for in a White Label Partner”. 

At the expo floor, attendees can find SkySwitch at booth 120/122, showcasing a full suite of UCaaS products and explaining how resellers and MSPs can increase their revenue by reselling Cloud Voice. Among some of SkySwitch’s most popular UCaaS products, like Cloud Voice, Business SMS, SIP Trunking and Virtual Fax, SkySwitch will also be showcasing the release of a new application, Appointment Reminder

“We’re very excited to announce the rollout of Appointment Reminders, and there’s no better place to than at ITEXPO, where professionals in the technology industry from around the globe come together under one roof,” said President and Founder of SkySwitch, Eric Hernaez.

SkySwitch will also be hosting a few giveaways at their booth, in collaboration with Snom, Poly, Grandstream and 3CX. Prizes include a Poly Trio 8800, a GXV3380, which is Grandstream’s Android video phone with an 8-inch touch screen, a Snom C520 conference phone and six 3CX 32SC Professional Annual Licenses.

Visit SkySwitch at Booth 120/122 to participate in these giveaways and learn more about SkySwitch’s channel only white label UCaaS solutions.

About SkySwitch
SkySwitch is the US-based, next-generation communications platform provider offering white-labeled Unified Communications-as-a-Service (UCaaS) solutions to telecommunication and business technology resellers across North America. Customers include MSPs, agents, interconnects, ISPs, WISPs and VARs. SkySwitch provides resellers with the competitive advantages required to succeed in today’s overcrowded marketplace by combining best-in-class customer support, with an advanced cloud-based UCaaS platform, delivering feature-rich voice, video, text and fax communications.

SkySwitch Founder and President Eric Hernaez, to speak at Cloud Voice Alliance Mini-Conference at ITEXPO

SkySwitch continues to support CVA by participating at their mini-conference at IT EXPO

TAMPA, FLA. (PRWEB) FEBRUARY 03, 2020

SkySwitch, the ultimate channel-only white label cloud voice platform provider for telecom resellers, announced that Founder and President, Eric Hernaez, will participate in the panel of experts at the Cloud Voice Alliance (CVA) mini-conference, presented as part of ITEXPO at the Broward County Convention Center in Fort Lauderdale. The CVA mini-conference will be held in Room 114 from 1 p.m. to 4 p.m. on Thursday, February 13, 2020.

The mission of the CVA is to be the voice of telecom resellers in the highly competitive and fast-growing market of Unified Communications as a Service (UCaaS) and other cloud voice services.

“The Cloud Voice Alliance assists our members, the locally-owned Cloud PBX and UCaaS providers, in competing effectively against the growing number of large, and mostly self-service, national providers,” said Jeff Dworkin, Managing Director of the Cloud Voice Alliance. “These national and multinational telecom companies are often larger, with well-funded marketing departments that drown out the voices of local resellers. The CVA provides resellers marketing support and a collaborative environment where members can share best practices, pool resources and leverage buying power to increase profitability.”

“The members of the SkySwitch community that are participating in the CVA are enthusiastic about the opportunity to take advantage of group-funded marketing and sales support,” said Eric Hernaez, President and Founder of SkySwitch. “For that reason SkySwitch continues to support the CVA, helping them to empower our resellers so they can gain momentum and broaden local market awareness.”

Other experts participating in the CVA mini-conference include Jon Arnold, independent research analyst and Principal at J. Arnold & Associates, Cindy and Guy Fawkes, Owner and President of Telepath Communications and members of SkySwitch’s Club 1000, Aaron Foss, Founder of Nomorobo, and Mike Cromwell, Founder and CEO of EagleTeq.

About Cloud Voice Alliance
Cloud Voice Alliance helps members, locally-owned hosted PBX and UCaaS providers, compete effectively against large, national and multinational voice providers. We do this by providing a framework where members can share best practices and pool resources in ways that increase profitability.

About SkySwitch
SkySwitch is the US-based, next-generation communications platform provider offering white-labeled Unified Communications-as-a-Service (UCaaS) solutions to telecommunication and business technology resellers across North America. Customers include MSPs, agents, interconnects, ISPs, WISPs and VARs. SkySwitch provides resellers with the competitive advantages required to succeed in today’s overcrowded marketplace by combining best-in-class customer support, with an advanced cloud-based UCaaS platform, delivering feature-rich voice, video, text and fax communications.

 
 

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