SkySwitch Opens New Corporate Headquarters While Expanding Their Leadership Team

TAMPA, FLA. (December 3, 2019) – SkySwitch, the leading channel-exclusive white label Unified Communications as a Service (UCaaS) provider, has opened a new corporate headquarters in Tampa, FL. The new office provides SkySwitch with the necessary space and accommodations that support the company’s rapid growth, expansion of new service offerings and the ability to expand its workforce in the Tampa Bay area. Designed as an open-concept office, the space includes six meeting and huddle rooms, each fully-equipped with the latest in real-time collaboration.

In Q3 and Q4, SkySwitch hired 16 new employees and expects to continue expanding the team in Q1 of 2020. With a global workforce of 79, SkySwitch has been focused on local expansion of its Tampa headquarters, growing from just two local Tampa employees in 2018 to a total of 16 in the area, and 32 across the USA.

Recent additions to the SkySwitch team include Vice President of Business Development Harlan Hamlin, who is based in Atlanta, Chief Marketing Officer Andy Abramson, Ben Macalindong, Director of 3CX Channel, Erica Vasquez, Marketing Communications Specialist and Farid Ait Ahcene, VoIP Product Engineer.

In addition to the new team members, SkySwitch has started a local college intern program to enable aspiring marketing communications and computer science and engineering majors with real-world experience. 

“SkySwitch is seeing dramatic growth, month after month, with resellers and a range of new suppliers,” said SkySwitch President and Co-founder, Eric Hernaez. “With all of that happening, we outgrew our downtown location. We now have the space to grow and add more depth to our staff to increase our market leader approach of being channel exclusive and channel supportive.”

The new SkySwitch headquarters is located at 101 South Hoover Blvd., Tampa, FL 33609, in the Westshore area of Tampa Bay.

About SkySwitch 

SkySwitch is the US-based, next-generation communications platform provider offering white-labeled Unified Communications-as-a-Service (UCaaS) solutions to telecommunication and business technology resellers across North America. Customers include MSPs, agents, interconnects, ISPs, WISPs, and VARs. SkySwitch provides resellers with the competitive advantages required to succeed in today’s overcrowded marketplace by combining best-in-class customer support, with an advanced cloud-based UCaaS platform, delivering feature-rich voice, video, text, and fax communications.  

Vectors 2019 Final Day — IDC’s Amy Lind on the State of UCaaS, SkySwitch Enables 3CX Channel Partners with Advanced SIP Trunking Program, SkySwitch to Exhibit at IT Nation Connect

ORLANDO Fla. and TAMPA, Fla., Oct. 31, 2019 /PRNewswire/ — SkySwitch, the leading channel exclusive white label Unified Communications-as-a-Service (UCaaS) provider, has concluded the final day of their annual user group conference, Vectors 2019. This conference was the biggest and best one yet with top sponsors Poly, Adaptiv and Compliance Solutions, Inc.

Amy Lind, Research Manager at International Data Corporation (IDC) wrapped up the event with her session, “The 2020 UCaaS Market For Resellers: Big Is Good, Small Customers Are Better.” She provided resellers with insight on what’s to come in the ongoing SMB vs Enterprise battle, on the landscape of market opportunities, investment drivers and inhibitors from a small business perspective and the pain points of SMB telecom.

In addition to Amy Lind, other featured keynotes at Vectors 2019 included Keenan, author of Gap Selling, and Jeff Pulver, Vonage co-founder and telecom luminary. Some featured topics at Vectors included E911 in 2020, a panel on The State of Telecom Resellers in 2020 and How to Bill for Telco Service with ConnectWise.

Over 300 resellers, sponsors and speakers attended the fourth annual SkySwitch User Group conference, Vectors 2019. On Monday night, the crowd was entertained by Julian Marley, Grammy-nominated artist and son of reggae legend Bob Marley.

Immediately following Vectors, the SkySwitch team attended ConnectWise’s conference, IT Nation Connect. Also being held in Orlando, FL, this event is the ideal opportunity for SkySwitch to announce their new integration with ConnectWise. Their integration will empower MSPs and resellers with simple cloud PBX management. It is designed to streamline workflow by automating key data points directly into a ConnectWise Manage pod, and by embedding the Reseller Dashboard within ConnectWise Manage.

SkySwitch also announced the availability of its Advanced SIP Trunking solution for 3CX Partners. The white label service, which was introduced at Vectors 2019, is available to new and existing SkySwitch and 3CX channel partners, enabling them to brand the SIP Trunking service as their own.

To stay up to date on everything SkySwich and Vectors, follow SkySwitch and Vectors on social media.

About SkySwitch

SkySwitch is the US-based, next-generation communications platform provider offering white label and branded Unified Communications-as-a-Service (UCaaS) solutions to telecommunication and business technology resellers across North America. Customers include MSPs, agents, interconnects, ISPs, WISPs and VARs. SkySwitch provides resellers with the competitive advantages required to succeed in today’s overcrowded marketplace by combining best-in-class customer support, with an advanced cloud-based UCaaS platform, delivering feature-rich voice, video, text and fax communications.

About Vectors 2019

Vectors 2019 is SkySwitch’s annual user group conference developed to provide SkySwitch’s customers with valuable training and content. Attendees can take advantage of networking opportunities with SkySwitch partners, resellers and industry experts while sharpening their skills and learning about the latest tech advancements in the UCaaS industry.

SkySwitch Enables Advanced SIP Trunking to 3CX Partners

New Service Available to 3CX and SkySwitch Resellers through ConnectWise Portal


ORLANDO, Fla. and TAMPA, Fla.Oct. 30, 2019 /PRNewswire/ — SkySwitch has announced the availability of its Advanced SIP Trunking solution for 3CX Partners. The white label service, which was introduced at Vectors 2019, is available to new and existing SkySwitch and 3CX channel partners, enabling them to brand the SIP Trunking service as their own.

The solution also allows 3CX partners to create and manage virtual connections, linking a 3CX telephone system to the public switched telephone network (PSTN) using voice-over-IP (VoIP), which can be bundled with 3CX hosting with full support from expert telecom engineers.

“With our platform-as-a-service, 3CX Partners can offer an advanced SIP Trunking solution of their own without the headaches and expense of operating the underlying infrastructure,” said SkySwitch President, Eric Hernaez. “By offering our white-labeled SIP Trunking service, 3CX Partners accomplish several objectives which include the ability to create a valuable new source of monthly recurring revenue, enhancing their standing as a technology expert with customers and making their other services more sticky.”

The new offering incorporates delegated administration to a white label portal with brandable reseller billing that features telecom taxation and compliance options. Other features of the solution include advanced troubleshooting capabilities, with access to a SIP ladder graph packet capture for every call, fully automated DID portal for number selection and management, access to competitively priced US, Canadian and International phone numbers, access to expert Local Number Portability (LNP) staff that are available 24/7 and a scalable geo-diverse SIP network with 99.99 percent uptime SLA.

“The partnership between 3CX and SkySwitch has huge potential,” said Greg Steinig, VP of Sales at 3CX. “This joint solution offers incredible benefits for our partners. We have worked with SkySwitch to provide Resellers with an underlying infrastructure that will offer them a new source of recurring revenue through their ConnectWise Portal and the ability to manage all their services from one central dashboard.”

SkySwitch’s Advanced SIP Trunking also integrates with ConnectWise, the leading software platform built for technology solutions providers (TSPs) to run their entire as-a-service business — allowing all PBX service administration from within the ConnectWise Manage portal. “This approach makes it easy for 3CX partners who manage their business through ConnectWise,” added Hernaez. “ConnectWise simplifies their lives while giving them more control, greater flexibility and easier management.”

About 3CX

3CX is a 100% channel company and is the developer of an open standards software IP PBX which innovates communications and replaces proprietary PBXs. 3CX cuts telco costs and boosts company productivity and mobility.

With integrated WebRTC web conferencing; apps for Mac, Windows, Android, iOS and the web; and a full suite of collaboration features, 3CX offers companies a complete communications package out of the box.

250,000 customers worldwide use 3CX including Boeing, McDonalds, Hugo Boss, Ramada Plaza Antwerp, Harley Davidson, Wilson Sporting Goods and Pepsi. Maintaining its global presence, 3CX has offices in the U.S., U.K., GermanySouth AfricaRussia and Australia. Visit 3CX on Facebook, and on Twitter.

About SkySwitch

SkySwitch is the US-based, next-generation communications platform provider offering white labeled Unified Communications-as-a-Service (UCaaS) solutions to telecommunication and business technology resellers across North America. Customers include MSPs, agents, interconnects, ISPs, WISPs and VARs. SkySwitch provides resellers with the competitive advantages required to succeed in today’s overcrowded marketplace by combining best-in-class customer support, with an advanced cloud-based UCaaS platform, delivering feature-rich voice, video, text and fax communications.

About Vectors 2019

Vectors 2019 is SkySwitch’s annual user group conference developed to provide SkySwitch’s customers with valuable training and content. Attendees can take advantage of networking opportunities with SkySwitch partners, resellers and industry experts while sharpening their skills and learning about the latest tech advancements in the UCaaS industry.

SkySwitch Introduces New SD-WAN Products in Collaboration With Adaptiv Networks

Advanced SD-WAN technologies offered through SkySwitch Resellers

OTTAWA, ONT, and TAMPA, FLA. (Oct 29, 2019) – SkySwitch, the leading channel-exclusive white label Unified Communications as a Service (UCaaS) provider, officially announced the release of a new software-defined wide-area network (SD-WAN) product suite, in collaboration with Adaptiv Networks. Adaptiv is the creator of powerful SD-WANs for business-critical application traffic that requires high availability and reliable uptime. The announcement was made to SkySwitch’s reseller and partner community at Vectors 2019, the SkySwitch annual user-group conference.

“Broadband reliability and performance make our SD-WAN solution ideal for telecom and more reliable for voice communications,” said Adaptiv CEO, Bernard Breton. “For business, real-time communication is as mission-critical as it gets. Adaptiv SD-WAN assures any business cloud apps that need to be running, stay running.”

As a growing number of SMBs move to the cloud and look for reliable connectivity solutions, SkySwitch Resellers can now sell the Adaptiv SD-WAN solution to their customers. Sold in the SkySwitch online store, SkySwitch resellers receive preferred pricing on Adaptiv’s solutions, ensuring a seamless experience, rapid service provisioning, ongoing support, and SD-WAN sales certification training.

“SkySwitch is committed to empowering our reseller community with the best in class solutions. Our rollout of the Adaptiv SD-WAN will significantly expand sales opportunities for our resellers,” said Eric Hernaez, Founder and President of SkySwitch. “More than just another source of recurring revenue, innovative SD-WAN solutions that are complete, agile and bundled with UCaaS, makes for a far more sticky solution.”

Adaptiv’s SD-WAN offerings take control of the inbound traffic flows and have been engineered using a network of distributed gateways utilizing patented software to manage bi-directional QoS. The result provides a higher level of quality for both legs of the call. This is all made possible by Adaptiv’s control of the last mile traffic between the customer edge and the cloud gateway.

“UCaaS is a great opportunity for MSPs, and by partnering with Adaptiv Networks for SD-WAN, SkySwitch resellers can now offer a turnkey solution that’s a cut above the competition,” Jon Arnold, Principal Analyst at J Arnold & Associates, said. “A key strength of Adaptiv’s managed SD-WAN platform is providing the ‘unbreakable’ connectivity that enterprises get with MPLS, but at a fraction of the cost, and with the flexibility to support a wide range of endpoints for seamless access to UCaaS from the cloud.”

About Adaptiv Networks

Adaptiv Networks is the creator of powerful, software-defined wide-area networks (SD-WANs) for the most challenging locations requiring high availability for business-critical application traffic. Businesses rely on Adaptiv Networks’ software-defined network to provide secure, lower-cost, higher-performance and more reliable cloud networks for their voice, data, and video communications needs. Adaptiv Networks serves more than 200 customers, with more than 2,500 sites deployed through 25 Partners across North America. Adaptiv Networks has been delivering software-defined solutions since 2002.

 

About SkySwitch 

SkySwitch is the US-based, next-generation communications platform provider offering white labeled Unified Communications-as-a-Service (UCaaS) solutions to telecommunication and business technology resellers across North America. Customers include MSPs, agents, interconnects, ISPs, WISPs and VARs. SkySwitch provides resellers with the competitive advantages required to succeed in today’s overcrowded marketplace by combining best-in-class customer support, with an advanced cloud-based UCaaS platform, delivering feature-rich voice, video, text and fax communications.  

 

About Vectors 2019

Vectors 2019 is SkySwitch’s annual user group conference developed to provide SkySwitch’s customers with valuable training and content. Attendees can take advantage of networking opportunities with SkySwitch partners, resellers and industry experts while sharpening their skills and learning about the latest tech advancements in the UCaaS industry.

 

 

What’s New With SkySwitch — Keenan Teaches Resellers How To Sell More, ReachUC Mobility Enhancements, SkySwitch Enhanced Branding Options

TAMPA, FLA. (Oct. 28, 2019) – Today, SkySwitch, the leading channel exclusive white label Unified Communications-as-a-Service (UCaaS) provider, commenced the first full day of its annual user-group conference, Vectors 2019.

To kick off SkySwitch’s fourth-annual conference, Keenan, a globally-recognized master of the gap-selling method and CEO of A Sales Guy Inc., taught SkySwitch resellers how to sell UCasS more effectively during his one-hour keynote session and hands-on training workshop. 

SkySwitch also introduced new products and features that will provide Resellers with tools needed to succeed in the UCaaS space. One of the new services introduced was SD-WAN, powered by Adaptiv Networks. The new service offering provides resellers with the ability to sell a solution that is built for telecom and optimized to handle the needs of voice traffic across networks, assuring their customers of stable, reliable and managed network connections.

While SkySwitch currently provides resellers with powerful branding tools for various web portals and applications, SkySwitch has added an enhancement that takes branding and customization a step further. Resellers can now customize email templates. This added functionality enables them to use their own text and CSS in system-generated emails sent to end-users, such as new user welcome emails, email transcriptions, fax-to-email, missed call notifications and password reset emails. 

SkySwitch also brought out new capabilities within the ReachUC Mobility application. These new features, which include sharing phone numbers, message forwarding and secured message storage, simplify team communications. Another impressive functionality that was announced is the ability for users to check call quality. This feature makes it easier for resellers, and even end-users, to diagnose the source of any call quality issues within the app itself.

SkySwitch also recognized its top 30 resellers for 2019 as members of Club 1000, an elite group of members who, over the past year, have added or maintained over 1000 seats on the SkySwitch platform.

To stay up to date on announcements made at Vectors 2019, follow SkySwitch and Vectors on social media. 

 

About SkySwitch 

SkySwitch is the US-based, next-generation communications platform provider offering white label and branded Unified Communications-as-a-Service (UCaaS) solutions to telecommunication and business technology resellers across North America. Customers include MSPs, agents, interconnects, ISPs, WISPs and VARs. SkySwitch provides resellers with the competitive advantages required to succeed in today’s overcrowded marketplace by combining best-in-class customer support, with an advanced cloud-based UCaaS platform, delivering feature-rich voice, video, text and fax communications.  

About Vectors 2019

Vectors 2019 is SkySwitch’s annual user group conference developed to provide SkySwitch’s customers with valuable training and content. Attendees can take advantage of networking opportunities with SkySwitch partners, resellers and industry experts while sharpening their skills and learning about the latest tech advancements in the UCaaS industry. 

 

SkySwitch Supports the Launch of Cloud Voice Alliance at Vectors 2019

New Industry Trade Group To Be the Voice of Local Providers in the Fast-Growing UCaaS Market

TAMPA, FLA. (Oct. 28, 2019) — SkySwitch, the ultimate white label platform provider for hosted telecom resellers, announced that they will be hosting the inaugural meeting of the Cloud Voice Alliance at Vectors 2019, SkySwitch’s annual user group conference, this week in Orlando, FL at the Loews Sapphire Falls Resort.

The Cloud Voice Alliance (CVA) provides its members with the tools, technology, buying power and industry visibility they need to be more successful in the fast-growing UCaaS market.

“The Cloud Voice Alliance’s mission is to assist our members, the locally-owned Cloud PBX and UCaaS providers, in competing effectively against the growing number of large and mostly self-service national providers,” said Jeff Dworkin, Executive Director of the Cloud Voice Alliance. “These national, and multi-national telecom companies, have large and well-funded marketing departments that often drown out the voices of local resellers.”

Between the technology and flexibility available from a local MSP or reseller, which is often superior to that of the large companies, businesses requiring these services need to become aware that local options exist. The CVA was created to fix this problem.

CVA membership is open to any provider of cloud voice services in North America. The annual dues are based on the specific member services being sought by the service provider, available at various tiers. 

“SkySwitch is happy to host the CVA at Vectors 2019 and put the organization, and the supporting service providers, in front of our reseller base to enable the CVA to gain momentum and broader awareness,” said Eric Hernaez, President and Founder of SkySwitch.

About Cloud Voice Alliance

Cloud Voice Alliance helps members, locally-owned hosted PBX and UCaaS providers, compete effectively against large, national and multi-national voice providers. We do this by providing a framework where members can share best practices and pool resources in ways that increase profitability.

About SkySwitch 

SkySwitch is the US-based, next-generation communications platform provider offering white labeled and branded Unified Communications-as-a-Service (UCaaS) solutions to telecommunication and business technology resellers across North America. Customers include MSPs, agents, interconnects, ISPs, WISPs and VARs. SkySwitch provides resellers with the competitive advantages required to succeed in today’s overcrowded marketplace by combining best-in-class customer support, with an advanced cloud-based UCaaS platform, delivering feature-rich voice, video, text and fax communications.  

About Vectors 2019

Vectors 2019 is SkySwitch’s annual user group conference developed to provide SkySwitch’s customers with valuable training and content. Attendees can take advantage of networking opportunities with SkySwitch partners, resellers and industry experts while sharpening their skills and learning about the latest tech advancements in the UCaaS industry. 

 

SkySwitch Announces New Features to Its Advanced SIP Trunking Program

ORLANDO and TAMPA, FLA. (Oct. 28, 2019) – SkySwitch, the leading channel-only white label Unified Communications-as-a-Service (UCaaS) platform provider, has introduced new features to its reseller focused, white-label Advanced SIP Trunking program. The updated service provides resellers with all the tools needed to begin selling SIP trunks quickly, creating another source of recurring revenue for their business.

SkySwitch Resellers can sell SkySwitch’s Advanced SIP trunks to end-users through an online storefront, that can be customized and branded, through the main SkySwitch Reseller dashboard. Resellers now can customize everything from pricing and verbiage to branding and website design. 

This new version of the storefront also makes it easier for resellers to sell SIP Trunks because it is configured not only for end-users to purchase them, but also to support the SIP trunks they sell. By allowing end-users to manage phone numbers and call-forwarding, they have great control and flexibility. The online storefront is also automatically configured for secure and efficient billing, including integration with Rev.io, a top innovator in usage-rating and billing. Integration with Rev.io takes the hassle out of complicated telecom taxes.

“User experience and user adoption are pivotal to the success of implementing and selling new technologies, which is why we’re excited to announce SkySwitch’s new advanced SIP Trunking program,” said Eric Hernaez, Founder and President of SkySwitch. “Being able to completely customize a consumer-facing online storefront from within the Reseller dashboard, which resellers utilize on a daily basis, makes it easy to go to market quickly. And, the simplicity for our resellers’ customers and prospective customers to purchase and manage SIP trunks entirely on their own results in an enhanced user experience.”

About SkySwitch

SkySwitch is the US-based, next-generation communications platform provider offering white-labeled Unified Communications-as-a-Service (UCaaS) solutions to telecommunication and business technology resellers across North America. Customers include MSPs, agents, interconnects, ISPs, WISPs and VARs. SkySwitch provides resellers with the competitive advantages required to succeed in today’s overcrowded marketplace by combining best-in-class customer support, with an advanced cloud-based UCaaS platform, delivering feature-rich voice, video, text and fax communications.  

About Vectors 2019

Vectors 2019 is SkySwitch’s annual user group conference developed to provide SkySwitch’s customers with valuable training and content. Attendees can take advantage of networking opportunities with SkySwitch partners, resellers and industry experts while sharpening their skills and learning about the latest tech advancements in the UCaaS industry.

 

E911 to Be A Featured Breakout Session At SkySwitch’s Vectors 2019

“E911 in 2020” will be a breakout topic at this year’s SkySwitch User Group Conference, Vectors 2019, scheduled for October 27th – 30th at the Loews Sapphire Falls Resort in Orlando, FL. The panel will feature Fulton County Georgia’s Director of Emergency Services, Joe Barasoain, and the City of Baltimore’s Director of 911 Services, Captain Scott L. Brillman.

Moderated by SkySwitch’s Vice President of Business Development, Harlan Hamlin, the three will explore the changes ahead that resellers, and their customers, need to be aware of in the next 12 months.

“Kari’s Law came into effect late in 2018 and is just one example of what resellers need to be apprised of, so their customers avoid unnecessary risks, and the liability associated with those, when it comes to dialing 911,” said SkySwitch President Eric Hernaez. “At many conferences this year, a lot of the attention was focused on robocalling and STIR/Shaken, so while we’re covering that topic as well, we felt that as annoying as those calls can be, that we’d shed light on something that can save lives, stop crimes, or help those in need with just a phone call.”

Resellers will hear first-hand accounts from Brillman and Barasoain during the Tuesday morning, 8 a.m. post-breakfast session. “When I moved from Virginia to Fulton County, I saw first hand what happens when someone hasn’t updated their E911 information,” said Joe Barasoain, Fulton County Georgia’s Director of Emergency Services. “Now with VoIP deployments having moved to the mainstream within businesses, educational institutions and in the hospitality sectors, those selling telecom need to know the risks and what they have to do in order to not only comply with Kari’s law but to ensure that the phone systems they sell meet the new status quo next year.”

For many, 911 is a once in a lifetime experience, but for others, like retail businesses, restaurants, doctors’ offices and hotels, 911 can happen rather often. “Having properly configured telephone systems and making sure address information is up to date are just two of the crucial components of a sound 911 response policy for businesses today,” added Scott L. Brillman, Director of the City of Baltimore’s 911 Services. “You’d be amazed at the number of dispatches that go out each day nationwide to the wrong address, or to a multi-tenant building where police, fire or ambulance lose valuable time locating the calling party due to dated, incomplete or inaccurate information, or sometimes none at all.”

About Joseph A. Barasoain
Joseph A. Barasoain became the Director of Emergency Services in September of 2014. His 26 years of experience spans three states and includes roles as police captain, chief of operations, emergency manager and law enforcement training instructor. Joe is a graduate of the University of Georgia Carl Vinson Institute Executive Leadership Program as well as the University of Richmond’s Professional Executive Leadership School. In addition, Joe holds a Master’s Degree in Management from St. Thomas University and is an APCO Registered Public Safety Leader.

About Scott L. Brillman
Captain Scott L. Brillman is a public safety leader with expertise in emergency management and organizational change, serving in the Baltimore City Fire Department since 2003. Captain Brillman currently directs Baltimore’s 911 communication center, which under his tenure won the International 911 center “Team of the Year Award” from the International Association of Public Safety Communications Officials for the 911 center’s excellence in professionalism and performance in 2016. Captain Brillman proudly leads a workforce who handle more than 1.5 million emergency calls per year; the busiest in Maryland. He is currently tasked with transforming the organization into a “next generation ready” communications center, and with planning and implementing future innovations for the City’s 911 public safety system.

About Vectors 2019
Vectors 2019 is SkySwitch’s annual user group conference developed to provide SkySwitch’s customers with valuable training and content. Attendees can take advantage of networking opportunities with SkySwitch partners, resellers and industry experts while sharpening their skills and learning about the latest tech advancements in the UCaaS industry.

About SkySwitch
SkySwitch is the US-based, next-generation communications platform provider offering white-labeled Unified Communications-as-a-Service (UCaaS) solutions to telecommunication and business technology resellers across North America. Customers include MSPs, agents, interconnects, ISPs, WISPs and VARs. SkySwitch provides resellers with the competitive advantages required to succeed in today’s overcrowded marketplace by combining best-in-class customer support, with an advanced cloud-based UCaaS platform, delivering feature-rich voice, video, text and fax communications.

SkySwitch’s Vectors 2019 to Feature IDC’s Amy Lind as Keynote

Leading Telecom Industry Research Analyst will provide key 2020 insights for telecom resellers, MSPs, IT professionals and business executives


TAMPA, Fla.Sept. 23, 2019 /PRNewswire/ — SkySwitch, the leading channel-exclusive white label Unified Communications as a Service (UCaaS) provider, has announced that Amy Lind, Research Manager at International Data Corporation (IDC), will be one of three featured keynote speakers at SkySwitch’s annual user group conference, Vectors 2019 in Orlando, FL, during the three day conference that is scheduled for October 27-30th at the Loews Sapphire Falls Resort.

“When planning content for Vectors, our goal is to give our resellers the tools and knowledge they need to excel. A key ingredient to their success is being aware and well informed about what’s happening in the telecom marketplace,” said Eric Hernaez, President and Founder of SkySwitch. “Amy Lind’s perspective on today’s telecom ecosystem, and where opportunities in the UCaaS market are going into 2020, will help educate our resellers where and what to be selling next year, by giving them a 360-degree view of the landscape that helps them successfully position their business.”

Vectors 2019 provides SkySwitch resellers with all the tools needed to succeed in telecommunications, with educational content that covers sales and marketing, technical and business tracks. Renowned telecom industry analyst, Amy Lind, has an impressive research background that focuses on the evolution of IP voice, UC&C services, communications service provider (CSP) positioning and business model innovation.

Amy Lind’s session, “The 2020 UCaaS Market For Resellers: Big Is Good, Small Customers Are Better,” will provide insight into the landscape of market opportunities for resellers, investment drivers and inhibitors from a small business perspective and the pain points of SMB telecom.

“As the UCaaS market leaders shift their focus upmarket on the enterprise and pull away from the small business segments that built them, SMBs are left with few cloud-native options that meet their unique needs,” said Amy Lind, Research Manager at IDC. “Fortunately, there are many ways that channel resellers can differentiate themselves from the big guys and achieve great success.”

Lind plans to share why resellers should be going after this target-rich market with more effort and how they can capitalize on, and capture the market share they already focus on.

To learn more about Lind’s session or Vectors 2019, visit the official conference website, and follow Vectors 2019 on social media to stay updated on the latest news, blogs and teasers from SkySwitch.

About SkySwitch
SkySwitch is the US-based, next-generation communications platform provider offering white-labeled Unified Communications-as-a-Service (UCaaS) solutions to telecommunication and business technology resellers across North America. Customers include MSPs, agents, interconnects, ISPs, WISPs and VARs. SkySwitch provides resellers with the competitive advantages required to succeed in today’s overcrowded marketplace by combining best-in-class customer support, with an advanced cloud-based UCaaS platform, delivering feature-rich voice, video, text and fax communications.

About Vectors 2019
Vectors 2019 is SkySwitch’s annual user group conference developed to provide SkySwitch’s customers with valuable training and content. Attendees can take advantage of networking opportunities with SkySwitch partners, resellers and industry experts while sharpening their skills and learning about the latest tech advancements in the UCaaS industry.

Adaptiv Networks and SkySwitch Form Strategic Relationship

Resellers benefit from best-in-class, turnkey agile cloud connectivity solution.

TAMPA, FL and GATINEAU, QC (Canada), SEPTEMBER 10, 2019SkySwitch, the leading channel-exclusive white label Unified Communications as a Service (UCaaS) provider, has announced the formation of a strategic relationship with Adaptiv Networks, the creator of powerful software-defined wide-area networks (SD-WANs) for business-critical application traffic requiring high availability. The two companies will work together to bring best-in-class, agile cloud connectivity to customers of SkySwitch’s reseller community.

“SkySwitch strives to bring best-in-class solutions to our resellers,” said Founder and President of SkySwitch, Eric Hernaez. “With the demand for software-defined network services on the rise, SkySwitch has made the strategic decision to align with a company that leads the market. Adaptiv Networks stands out with powerful, frictionless cloud connectivity services. We couldn’t be more excited to unite on upcoming projects for our SkySwitch reseller community than we are to be working with Adaptiv Networks.”

Adaptiv Networks is a leader in agile cloud connectivity for digital businesses, offering Network-as-a-Service solutions sold exclusively through channel partners. The demand for these services is growing rapidly for MSPs and VARs, according to the IDC Worldwide SD-WAN Infrastructure Forecast 2019-2023 from July 2019. In the report, IDC predicted that the SD-WAN infrastructure market will grow at a 30.8% compound annual growth rate from 2018 to 2023 to reach $5.25 billion.

“This partnership enables us to combine the productivity of UCaaS with the network visibility and control of Adaptiv | SD-WAN into a simple solution channel partners can trust,” explains Bernard Breton, CEO of Adaptiv Networks. “Both companies rely exclusively on channel sales, which means partners have zero risk of competing directly against their solution vendor.” 

 

About SkySwitch 

SkySwitch is the US-based, next-generation communications platform provider offering white-labeled Unified Communications-as-a-Service (UCaaS) solutions to telecommunication and business technology resellers across North America. Customers include MSPs, agents, interconnects, ISPs, WISPs and VARs. SkySwitch provides resellers with the competitive advantages required to succeed in today’s overcrowded marketplace by combining best-in-class customer support, with an advanced cloud-based UCaaS platform, delivering feature-rich voice, video, text and fax communications.

 

About Adaptiv Networks

Adaptiv Networks is the creator of powerful, software-defined wide-area networks (SD-WANs) for the most challenging locations requiring high availability for business-critical application traffic. Businesses rely on Adaptiv Networks’ software-defined network to provide secure, lower-cost, higher-performance and more reliable cloud networks for their voice, data, and video communications needs. Adaptiv Networks serves more than 200 customers, with more than 2,500 sites deployed through 25 Partners across North America. Adaptiv Networks has been delivering software-defined solutions since 2002.

 

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MEDIA CONTACTS

Emily Vasquez

emily.vasquez@skyswitch.com

+1 813-226-1815


Donna Bastien

donna@marketvueconsulting.com

+1 303-880-4904