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UCaaS Providers: How to Choose the Best

Regardless of what industry your clients are in, one thing is certain — efficient and reliable communications are the lynchpin of their success. As an IT service provider or a telecom company, you’re constantly on the lookout for new ways to make your services to those clients as relevant and up-to-date as possible. This is…

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What is UCaaS and How It Can Help Your Business

Businesses rely more and more on real time communication to interact with customers and collaborate. The use of telephones, email, fax, and phone routing features paved the way for an advanced form of communicating and sharing data: Unified Communications as a Service (UCaaS). But, what is UCaaS? Simply put, it’s a cloud-based solution that supports…

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Webinar Rewind: Increase Productivity with Fanvil’s Customizable Products and Solutions

While many businesses are facing obstacles from the worldwide pandemic, we have no choice but to adapt and make the necessary changes to keep moving forward. Now more than ever, resellers should be constantly thinking about ways to stay ahead of the pack — and Fanvil wants to help resellers do just that.  Last Tuesday,…

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Product Review: Poly VVX 450 Business IP Phone

Poly is a leader in telephony and communications product offerings. In our exploration of the VVX series of Poly phones, we’ve already looked at the VVX 350 and today we’re evaluating the Poly VVX 450 and putting it through its paces. Features and Overview The Poly VVX 450 is a business IP phone that brings…

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Product Review: Grandstream GRP2612 vs. GRP2614

Grandstream’s GRP series of phones are functional, easy to use for end users and are quick deploy-ready for IT teams. We’ve already checked out the Grandstream GRP2613 in a prior review and I was impressed with it. Today we’re looking at two more members of the GRP family – the GRP2612 and GRP2614. These two…

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Webinar Replay: How to Work From Home Successfully

Earlier this week, the SkySwitch team hosted a webinar that covered everything you need to know to work from home successfully and how SkySwitch resellers can counsel their customers who need assistance with this rapid office to remote work environment transition. Our team of Work From Home Experts who gave tips and advice to the…

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Product Review: Plantronics Savi 8220 Headset Is the Connected Worker’s Best Friend

BY JASON HARRIS, REVIEWS EDITOR Working in the 21st century means having to stay connected. These days, we have many, many options for connecting with our colleagues, friends and coworkers. For me, I’m constantly switching between my deskphone, computer-based service such as Zoom, Slack and other services, and of course my mobile phone. We’re used…

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Poly and SkySwitch Discuss the C19 UC Challenge for Telecom Resellers

Earlier this week, Darren Knapp, Poly’s Director of Global ITSP Sales, joined SkySwitch’s CMO, Andy Abramson, to address the challenges that telecom resellers now face due to the COVID-19 Coronavirus outbreak, and to discuss how telecom resellers can successfully rise to those challenges.   In this webinar, Darren walks through how the work from home…

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Talk Through Your Work Day in Style With Plantronics Voyager 6200 UC

BY JASON HARRIS, REVIEWS EDITOR With the proliferation of Apple AirPods, we’re seeing wireless headphones everywhere. Wireless earbuds are usually more convenient because they generally sound good for music or call performance, enabling you to not fuss with wires, and with the added bonus that they can be concealed if you have longer hair. AirPods are…

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Selling UCaaS Has Never Been Easier, or Harder

Telecom industry expert and analyst Jon Arnold published a thoughtful article about selling UCaaS in which he observes that while interest from SMBs in buying cloud voice services is hot as ever, meeting that interest with a value proposition that resonates is not equally within reach for all providers.  Many providers have the technology, but…

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