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Become a UCaaS Expert With These Sessions at Vectors 2019

As a SkySwitch Reseller, you need to stand apart from the crowd. And that’s what Vectors is all about — gaining valuable new skills, learning about technologies from the best in the business and mastering how to effectively sell those technologies. The Vectors TechSpert speakers are the players changing the landscape that will transform your customer’s…

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Robocalls

SkySwitch and Nomorobo Intercept Robocalls for UCaaS Resellers

SkySwitch, provider of the ultimate white label platform for hosted telecom resellers, announced that UCaaS and hosted PBX providers utilizing its platform-as-a-service solution are now able to offer their end users protection from robocalls.  The new feature, available today, is a result of its integration with Nomorobo. Robocalls are computer-generated phone calls that play recorded…

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SkySwitch UCaaS Now Integrated with Meeting Manager Web Conferences and Google Calendar

We are happy to announce that SkySwitch is now integrated with Meeting Manager web conferences and Google Calendar through the latest ReachUC Chrome extension. Now, when using the ReachUC extension for Chrome browsers, PBX users can choose to create Meeting Manager web meetings directly from the Chrome browser bar, or directly from their Google Calendar…

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Business-Growth

Growth In Hosted UCaaS and IP Telephony Not Limited To Big Providers

Frost & Sullivan has recently updated their North American Hosted IP Telephony and UCaaS Market, Forecast to 2023.  The news continues to be positive. The report shows that we can expect to continue on the current growth trajectory through 2023. In 2016, the market experienced healthy growth of 32.1 percent in terms of installed users…

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How to Keep Working From Home In the Time of Need

The COVID-19 Coronavirus has us all, each day, seeing more events canceled, more companies asking their employees to work from home, and a greater need for our resellers and their customers to know what they need to do to effectively work from home. Since SkySwitch’s inception, our company has already had a remote and distributed…

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Small is Where The Business Is, Says IDC’s Amy Lind

Big is Good but Small Customers Are Better Amy Lind, Research Manager at International Data Corporation (IDC), was one of three featured keynote speakers at SkySwitch’s annual user group conference, Vectors 2019. During her keynote, “The 2020 UCaaS Market For Resellers: Big Is Good, Small Customers Are Better,” she provided insight into the landscape of…

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4 Reasons to Offer Virtual Fax Solutions

4 Reasons to Offer Virtual Fax Solutions

Faxing has come a long way from the cumbersome machines and the thermal paper rolls of the past. It has evolved beyond recognition and now sits among the essential tools in our online toolbox. As businesses continue to embrace digital transformation strategies, the concept of faxing over Internet Protocol (IP) has gained significant traction, replacing…

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The Importance of Effective Voice Calling in Business

The Importance of Effective Voice Calling in Business

Imagine a day in the life of a business without voice calls. No shared laughter with a client over a casual conversation, no immediate clarification of a team member’s doubts, and no urgent notification of a sudden change in plans. It feels less engaging, less productive, and incredibly slow. 61% of customers prefer phone-based communication,…

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The Impact of Cloud-Based Voice Solutions for Telecom Resellers

The Impact of Cloud-Based Voice Solutions for Telecom Resellers

The transformation within the telecommunications industry is nothing short of remarkable. The adoption of cloud-based voice solutions is reshaping the telecom landscape because it offers unparalleled flexibility, scalability, and a plethora of feature-rich capabilities for businesses of all sizes.  While it has grown 212% since 2020, only 31% of businesses currently have VoIP services. For…

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How Telecom Resellers Can Provide Essential Benefits to Their Clients

How Telecom Resellers Can Provide Essential Benefits to Their Clients

Agility may seem like a buzzword that appeared overnight to describe the ability of a business to handle challenging events. In reality, successful businesses across all industries have always shown dexterity in the face of change. In the modern business world, companies must adapt at the pace of technology, and achieving this requires seamless communication…

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