SKYSWITCH WHITE LABEL PBX

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Sell Hosted PBX Under Your Own Brand As A SkySwitch White Label PBX Reseller
SkySwitch enables you to sell private branded Hosted PBX to small to medium-sized businesses and make a 40–70% margin.
Your White Label Hosted PBX Solution Includes:
  • ​All Unified Communications features
  • ​Mobility solution (with apps for Android and iOS)
  • ​Web Conferencing and Meetings
  • ​Auto Provision all SIP Phones including Polycom, Yealink, Grandstream
  • ​Salesforce, Click-to-Call and other Integrations
  • ​Web Fax Solution
  • ​True Unified Communications as a Service (UCaaS)
  • ​99.99 Uptime SLA with Geo-Redundancy
  • ​QoS Monitoring and Alarms
  • ​A Team of VoIP Experts Dedicated to your Success
Find out More
Why SkySwitch
  • ​White Label PBX is our only business
  • ​Best of Breed Platforms
  • ​Unmatched Reliability with Always Active core
  • ​Control and Flexibility
  • ​Supported by Experienced Professionals
Watch Our Portal
Video for Resellers
Sell Cloud PBX Under Your Own Brand As A
SkySwitch White Label PBX Reseller
SkySwitch enables you to sell Hosted PBX services under your own brand to small to medium-sized businesses and make a 60–70% margin.

Your White Label PBX Solution Includes:
  • ​All Unified Communications features
  • ​Mobility solution (Business SMS desktop and mobile apps)
  • ​Web Conferencing and Meetings
  • ​Auto Provision all SIP Phones including Polycom, Yealink, Grandstream
  • ​Salesforce, Click-to-Call and other Integrations
  • ​Web Fax Solution
  • ​True Unified Communications as a Service (UCaaS)
  • ​99.99 Uptime SLA with Geo-Redundancy
  • ​QoS Monitoring and Alarms
  • ​A Team of VoIP Experts Dedicated to your Success
Find out More
Why SkySwitch
  • ​White Label PBX is our only business
  • ​Best of Breed Platforms
  • ​Unmatched Reliability with Always Active core
  • ​Control and Flexibility
  • ​Supported by Experienced Professionals
Watch Our Portal
Video for Resellers
INCREASE YOUR SALES
SIMPLIFY YOUR COMMUNICATIONS
SEAMLESS INTEGRATION
PROVIDE BETTER END-USER MANAGEMENT
Overview
The SkySwitch Web Centrex solution is Cloud PBX and UCaaS on steroids. Created for white label resellers, it has been designed to optimize your success by delivering a comprehensive set of business-class end user features in a platform that is easy to use and easy to manage.

The SkySwitch Web Centrex platform allows you to seize the growing market for cloud communications services with confidence, knowing that the underlying platform is built with best-of-breed components and is backed by experienced industry veterans who know what it takes to deliver enterprise-class business solutions.
Robust Features
SkySwitch takes full advantage of the SIP network architecture to deliver a comprehensive set of Class 5 and IP-Centrex calling features in a format that is flexible, efficient and future friendly. Rest assured that your platform is future proof – as technology and markets continue to evolve, new features will be added as application servers that are managed by the platform’s robust SIP Session Control stack.
Redundancy
The SkySwitch platform is a geographically redundant infrastructure-as-a-service offering that is delivered from InterNAP’s industry leading colocation facilities in New York and Dallas. When you combine InterNAP’s route optimizing P-NAP technology with our seamless failover using active-active application servers, our network architecture guarantees the highest uptime levels possible.
Telco.
SkySwitch is a neutral platform vendor. As such, you have the flexibility to use your own PSTN termination providers with our BYOT options. However, you will always have access to competitively priced prepaid DIDs and PSTN termination service, using our top tier carrier network. Our Telco portal is a fully automated tool that allows you to order and manage your DIDs and prepaid account.
Scalability
As a fully managed service, SkySwitch lets you focus on your business without the pain that typically accompanies growth. Whether you have a handful of customers or thousands, SkySwitch will deliver the same rock solid performance, day in and day out.
Reliability
Our seasoned management team knows what its like to lose sleep because of network downtime, and we don’t like it any more than you do. As a result with have engineered reliability into every aspect of our network and offer 99.999 service level guarantees for all mission critical functions.
Pricing
Our per seat pricing allows you to pay-as-you-grow with no capital expenses and linear, predictable operating expenses.
SkySwitch UCaaS Platform Features:
When it comes to features, SkySwitch Web Centrex shines. Your sales staff will be delighted because the system practically sells itself.
  • Geo Redundant - Truly Multi-Tenant, Scalable Network Architecture w/ Auto Failover
  • ​White Label iOS & Android Smart Phone Apps w/ Voice, Video & SMS 
  • ​White Label Class 5 PBX Functionality with Vmail Transcription & Call Recording
  • White Label Zero-Touch Auto-Provisioning that Supports Yealink, Polycom, Vtech and Others 
  • ​White Label Storefront to Order and Drop Ship Equipment to End Users
  • ​White Label Business SMS Platform
  • ​White Label Web & Video Conferencing Platform
  • White Label WebRTC for Mac & Windows w/ Voice, Video, SMS
  • White Label Call Center Applications
  • ​White Label Video Surveillance Platform
  • ​Learning Management System w/ How to Videos (SkySwitch University)
Platform Features
When it comes to features, SkySwitch Web Centrex shines. Your sales staff will be delighted because the system practically sells itself.
Geo Redundant - Truly Multi-Tenant, Scalable Network Architecture w/ Auto Failover
White Label iOS & Android Smart Phone Apps w/ Voice, Video & SMS
White Label Class 5 PBX Functionality with Vmail Transcription & Call Recording
White Label Zero-Touch Auto-Provisioning that Supports Yealink, Polycom, Vtech and Others
White Label Storefront to Order and Drop Ship Equipment to End Users
 White Label Business SMS Platform
White Label Web & Video Conferencing Platform
White Label WebRTC for Mac & Windows w/ Voice, Video, SMS
White Label Call Center Applications
White Label Video Surveillance Platform
Learning Management System w/ How to Videos (SkySwitch University)
Uptime
The SkySwitch platform uses always-available n-Share clusters co-located in geographically diverse data centers. 
Most high-availability or n+1 redundancy schemes rely on a primary and failover node. In contrast, the n-Share system is Always Available. That means that we provide identical service across multiple locations in real-time. With seamless and transparent failover between nodes, service disruptions are avoided because customer connections are automatically transferred to any nodes available.

So, a voicemail can be left on a Dallas feature server, and retrieved on the New York server immediately, even if the Dallas server is no longer available. It also means that feature options (such as call-forwarding or other * codes) take effect across all servers immediately.

As network traffic grows, SkySwitch adds capacity by deploying additional n-Share nodes. Newly added nodes are added to the n-Share mesh and automatically become available to share call processing tasks across all nodes dynamically and with zero downtime. This means that we can expand to accommodate Reseller growth with zero impact on the availability of services to end users.

Where other high-availability schemes require the use of active and standby servers (with the standby servers left idle in readiness for a problem) n-Share creates efficiencies by dynamically distributing load across all available servers. This means that load can be dynamically shared across all connected nodes based on geographic distance from the user. Especially in cases where media-anchoring is required, this optimizes quality of service by ensuring voice and video payload will take the shortest path between the sender and receiver.

Mobile workers are now using SIP mobility clients (such as the PBX Fone mobile client) running over 3G and 4G wireless networks, where network conditions are often unpredictable. As a result, the ability to maximize quality of service in a scalable and reliable way is becoming more important than ever. On that front, SkySwitch has you covered.
Provisioning
The SkySwitch Device Provisioning Server simplifies the management of SIP end-user devices by significantly accelerating device registration and deployment. With built-in support for all major device vendors, it delivers unparalleled ease of management to Resellers and zero-touch device configuration and customization for end users.
Key Benefits
The SkySwitch Device Provisioning Server enables you to:
  • ​Support all major device vendors, including Polycom, Yealink, Grandstream and Cisco to name a few
  • ​Provision programmable keys and soft buttons for Call Parking, Multicast Paging, SLA, Call Pickup, Speed Dial, BLF/Presence, Call Recording and more
  • ​Apply configurations to an entire office or a single device.
  • ​Trigger configuration updates and reloads remotely (including phone firmware updates)
  • ​Provision any number of devices remotely, without having to manually configure SIP handsets
  • ​Upload device information in batches from a csv file, or programmatically through our flexible API
  • ​Control configuration profiles efficiently, with no duplication of existing provisioning data
  • ​Enable geographic load distribution by provisioning devices based on their geo location
  • ​Reduce costs by eliminating engineer involvement with enterprise installations of individual telephones (either onsite, or over the phone)
  • ​Delegate the day-to-day administration of most phone features and settings to SMB employees (administrators or end-users) through our intuitive PBX Management portals.
Billing and CRM
For billing and back-office functions, SkySwitch offers Rev.io (formerly H2O), a carrier-grade solution tailored to the needs of Communications Service Providers. Rev.io is a next-generation platform used by leaders in the Wireline, Wireless, and VoIP markets. It can rate, tax, bill, collect and manage the services you provide to your customers.
When used by white-label resellers, the Rev.io platform excels in the following areas:
  • ​Customer Service (CRM)​​
  • ​Billing and Invoicing
  • ​​Automated Reporting
  • ​Telecom Taxation
When combined with the other components of the SkySwitch white label ecosystem, Rev.io becomes part of a truly integrated and highly-automated service delivery platform that can streamline all aspects of your UCaaS business.

SkySwitch chose Rev.io based in no small part on the capabilities of the Overgroup team. Overgroup is a software-as-a-service company that develops innovative billing, CRM and management solutions. Since its founding in 2002, Overgroup has grown to be the go-to solution for companies across the US. Overgroup benefits from being privately funded, profitable, and having a dedicated founding team that continues to lead the company today. The company takes a long-term view on the ever-changing markets and takes an active role in its evolution and development. All the while keeping focus on its clients and helping them to achieve success in every way we can.

The flexible, scalable and secure Rev.io billing and back-office system can be used to bill for all SkySwitch services and any other product or service that you sell. The combination will give you a distinct competitive advantage with subscription management, discounts, flexible rating and more.
  • Customer Service (CRM)
Fast & accurate customer service is critical in today’s telecom market – Rev.io’s hosted OSS telecom software provides an integrated customer profile giving your team the tools it needs to connect with your customers and deliver confident & quick service. Rev.io’s CRM services provide automated tools to empower your customers to take charge of their telecom accounts.
Unified Customer Profiles
Rev.io’s integrated customer profile offers a consolidated view into your customer. Quickly see name, contacts, services, bills (including PDFs), open tickets, orders, and more, all in one place.
Unique Customer Tagging
Rev.io’s unique tagging feature enables your team to categorize and quickly identify telecom customers with specific needs to enable you to provide better customer service and build customer loyalty.
Customer Support Notes
Notes are often misused and can be difficult to interpret. Rev.io telecom software offers note categorization, popup notes, reminders, & more, to enable you to properly document customer communications and history.
  • Billing & Invoicing
Bill anything and everything with Rev.io’s comprehensive & scalable telecom billing platform. This back-office telecom billing software offers real-time rating & mediations, accurate taxation, prepaid & postpaid telecom billing, multi-location billing, residential & business telecom billing, and more.
Monthly Recurring Charges
A fast and accurate recurring billing engine enables Rev.io telecom billing software to bill for monthly, quarterly, and annual arrangements for business or residential telecom customers.
Accurate Taxation
SkySwitch has partnered with the Compliance Solutions, to provide taxation you can depend on. The CSI tax calculation engine is an integrated part of the Rev.io solution and will provide you with peace of mind, knowing that obligations to collect and remit taxes are handled correctly.
Auto Pay
Enable your telecom customers to sign-up for auto pay to have their accounts debited automatically on a monthly basis with Rev.io billing software. ACH and credit card payments are accepted through Authorize.net. Other supported payment processors include Stripe, PayScape and IP Pay.
  • And Much More...
Do more with less. Rev.io telecom software’s integrated provisioning supports an increasing number of mobile & wireline telecom carriers and devices each day. Manage more with EDI & XML, built-in telecom support ticketing, automated collections, and configurable workflow processes.
Automated Telecom Reports
Reports can be scheduled for maximum efficiency. Want a weekly summary of sales or accounts receivable? Want to keep track of top performance by sales rep per day? Build a report & schedule it to be sent to you automatically each day, week, or month, to help you consistently & carefully manage your operations.
Customizable Reporting
In addition to many built-in reports, you can quickly create your own, customizable telecom reports to drill-down into your customers, billing, accounts receivable, commissions, & more; allowing you to efficiently and effectively manage your telecom business.
Online Signup for Customer Support
Empower your telecom customers to take charge of their account to make payments, request changes, and more, 24/7 with our automated phone-based IVR and online telecom customer support portal. Customers simply sign up online.
SkySwitch WebCentrex Reseller Portal Videos
Main Reseller Portal
Domain/Office Manager Portal
End User Portal
Call Center Supervisor Portal
Others that have moved to SkySwitch have this to say...

Dan Crabill, President – Intellivoice

“SkySwitch is our third VOIP switching platform and by far the most cost effective. The CAPEX route on the first two was expensive and with all the engineering overhead they required, the profit margins just weren’t there for us. Skyswitch was a fraction of the startup cost. Their features and functionality allowed us to compete at a very high level and with us being able to dedicate 90% of our resources on sales and support, it’s a win, win for both our customers and our bottom-line.”

Guy Fawkes, CEO – Telepath

“Being with one of leading white label platform providers in the US for four years was good, but never great. With long and multiple service outages, limited features and broken promises year after year, I just could not build a solid business model under that premise. I was introduced to SkySwitch by a colleague and as they say, the rest is history. Their platform, call quality, uptime, UC features and support were exactly what I was looking for in a true partnership. I immediately converted all my customers from provider C to SkySwitch in less than 60 days and I simply could not be more elated.”
Watch real resellers talk about their experience with SkySwitch
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