Now We’re Really Excited! Yealink Releases T54S And T52S Globally

You may remember back on May 30th when Corey Stoker, SkySwitch Director of Support, posted his unboxing videos for the T52S and T54S phones from Yealink.  Now, after a long 90 day wait, Yealink has announced that the T54S and T52S are now available worldwide.

Yealink C are members of the T5 Media Phone Series which provides an all-in-one solution for business of all sizes. The series brings together high-definition voice, video and various application capabilities. With enhanced HD video and audio technologies as well as an intuitive interface, the phones are ideal desktop communication tools for today’s busy executives and professionals in various vertical markets.

As a leader in the hosted UCaaS market, SkySwitch was among the first providers to get advanced versions of these phones.  They have been thoroughly tested with our platform and are available to SkySwitch Resellers. Through our partnership with 888VoIP, these phones and be purchased, provisioned, and drop shipped directly from the SkySwitch Dashmanager.

SkySwitch Integrates 888VoIP Into Their Reseller Dashboard

Resellers can now drop-ship pre-provisioned Yealink products directly from 888VoIP for the SkySwitch Network

SkySwitch recently announced at their Vectors 2017 User Conference that SkySwitch resellers can now order and provision Yealink products directly from within the SkySwitch reseller portal. The phones are drop-shipped directly to the end-user from 888VoIP, fully configured, (including individual user credentials) for a quick-and-easy connection to the SkySwitch network.

“This partnership with 888VoIP gives our resellers a great advantage when deploying Yealink products for use as part of a SkySwitch solution,” stated Eric Hernaez, President and Founder of SkySwitch. “Resellers can now select, order, provision and ship these products from a single screen within the SkySwitch Reseller Portal.”

A short video of the selection, provisioning and shipping process is available at

Through the partnership, SkySwitch resellers are able to to purchase Yealink products from 888VoIP at aggressive price points. Alternatively, Resellers that have an existing relationship with 888VoIP can use the new provisioning tools with their own account. In either case, the PBX provisioning automation is provided by SkySwitch at no additional charge.

“By using the 888VoIP API to automate the fulfillment and provisioning process for their reseller channel, SkySwitch is at the forefront of service providers that are working to simplify the process of on-boarding UCaaS customers. We are extremely pleased to be working with SkySwitch as a partner.” said Dan Barry, Business Development Manager for 888VoIP.

The program has launched for Yealink products. Products from additional manufacturers will be available in the near future.

About SkySwitch
SkySwitch ( is a US-based, next-generation communications platform provider. SkySwitch delivers a comprehensive white label communication service and back office support to our resellers. This enables our resellers – communication, telecom, IT service providers – to offer a branded, cloud-based, Hosted PBX Service and unified communications and collaboration services (UCCaaS) to their subscribers without the requirement to invest in or manage the platform from which the service is offered. The SkySwitch platform includes not only the infrastructure to deliver feature rich voice, video, text and fax communications, but also all operational and business support systems necessary for a reseller to experience rapid growth and profitability. This includes billing, carrier services, DID porting services, and regulatory compliance.

About 888VoIP
888VoIP is an industry leading VoIP hardware, software, and professional services distributor. For years, VoIP resellers, integrators, and service providers have relied on 888VoIP’s knowledgeable and professional team to be their trusted advisors through 888VoIP’s Channel Advantage. Manufacturers count on 888VoIP’s experienced staff and network of certified partners to expertly handle product distribution, technical support, warranty management, and solutions integration. For more information, please visit

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SkySwitch Webinar: Simplifying Polycom Provisioning Using DHCP Option 160 and a SimpleWan Router

If you deploy Polycom phones and SimpleWan routers, then you should know how to use DHCP Option 160 to automate the provisioning  process. In this SkySwitch University Webinar, our Support Team Leader, Cameron Besaw, explains how to take advantage of this capability.


Why Does “admin” Keep Calling My SIP Phone?

“Why does Admin keep calling my customer’s  SIP phone?  And when they answer nobody is there.”

This is a question that we receive frequently from new hosted PBX resellers.  Usually followed by the observation that there are no call logs available on the switch to evidence the call.

The answer is usually that the customer has become a victim of SPIT (yes, SPIT  a.k.a Spam over Internet Telephony).  In the VoIP world, SPIT is pretty common. Nefarious types looking to commit toll fraud will probe random IP addresses with a SIP dialer looking for a reply to a SIP INVITE.  When they find one, they will try to break into the web UI of the phone to setup call forwarding to expensive destinations.  When configured with default settings, most SIP phones will send a response to any INVITE they receive.  This has the unfortunate effect of  alerting the hackers to the presence of a SIP end-point and , annoyingly for the user,  ringing the phone.

Unfortunately, incidences of this behavior have become more common since the release of the SIP scanning tool called SIP Vicious.   The “admin” shown on the receiver’s Caller ID reflects the root username of the server’s administrator when the program was installed.  Other common Caller ID values are “friendly-scanner”, “1000” or no name at all.

As discussed in this serverfault post, there are several approaches that can be used to to thwart these efforts.  Many require technical skills to be able to do things like fine-tune firewall rules or send the malicious probe an invalid SIP response.  A much easier way to combat this nuisance is to configure the SIP phone  to only accept inbound calls from the server that the phone is registered to (although this option is not available for all manufacturers).

Of course, at SkySwitch we configure this option for SkySwitch hosted PBX resellers whenever possible.  As with all device options, it can be enabled for a single customer, or an entire office, with a single override in the fully-automated SkySwitch device provisioning server.

Remember:  Your success as a hosted PBX reseller depends on your ability to customize the look and operation of the phones that you deploy.  SkySwitch makes this easy to do. The SkySwitch device provisioning server enables remote provisioning and management of all the major SIP phone and ATA devices, including Polycom, Yealink and Cisco among others.   To learn more, contact a SkySwitch white label VoIP specialist today.


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