SkySwitch Featured In Telecom Reseller Podcast

Jayson Jones, Executive Vice-President of Business Development at SkySwitch was recently featured in a podcast with Douglas Green, Editor & Publisher of Telecom Reseller. In the podcast, Jayson discusses the recent expansion of the SkySwitch network, the Active-Active architecture that is used to deliver high-availability and the impact of the new Las Vegas geo-node on load balancing and network capacity.  They also follow-up on an earlier podcast that featured a discussion about the integration between SkySwitch and the Amazon Echo/Alexa products.

Jayson also explains the SkySwitch business model and how white label UCaaS providers realize significant benefits when they place their customers and VoIP traffic with SkySwitch.

You can listen to or download the podcast from this link.


SkySwitch Announces Network Expansion


Turn-up of Las Vegas Geo-Node Increases Network Capacity By More Than Twenty-Five Percent

SkySwitch, provider of the ultimate white label platform for hosted telecom resellers, announced a new West Coast point-of-presence today with the availability of their new Las Vegas geo-node. This is the fourth geo-node in the SkySwitch network, adding to the current locations in New York, Dallas, and Minnesota. This node increases network capacity by more than twenty-five percent and provides added flexibility in managing network load.

“While other white label providers are struggling with capacity and reliability issues, this expansion shows that SkySwitch is able to continue meeting the demands of its fast growing base of users,” said Eric Hernaez, Founder and President of SkySwitch.

SkySwitch provides service from geographically diverse locations in order to maximize system resiliency. The new geo-node was introduced without interruption to ongoing operations because the system was designed to expand on the fly. New geo-nodes can be joined to the network, and new server resources can be added to any geo-node, in a way that’s transparent to end users.

In addition to easing network growth, this system architecture has allowed SkySwitch to maintain industry-leading uptime. Unlike other high-availability redundancy schemes, that rely on a primary and failover system, the SkySwitch system is Always Available. That means that SkySwitch provides identical service across multiple nodes in real-time. With seamless and transparent failover between nodes, service disruptions are avoided because customer connections can be automatically transferred to any nodes available in the event of trouble.

SkySwitch chose to deploy the new geo-node at The Lone Mountain Data Center, operated by viawest. The data center, a best-in-class, carrier-neutral facility that received Tier 3 certification by the Uptime Institute, allows SkySwitch to deliver the reliability and stability demanded by its resellers.

“SkySwitch is well positioned to continue the triple-digit growth we have seen in the past twelve months,” concluded Hernaez. “The geographic diversity and ease with which we can increase capacity help to ensure our customers that they do not have to worry about the type of growth related problems that have ensnared other providers in this industry.”

About SkySwitch
SkySwitch ( is a US-based, next-generation communications platform provider. SkySwitch delivers a comprehensive white label communication service and back office support to our resellers. This enables our resellers – communication, telecom, IT service providers – to offer a branded, cloud-based, Hosted PBX Service and unified communications and collaboration services (UCCaaS) to their subscribers without the requirement to invest in or manage the platform from which the service is offered. The SkySwitch platform includes not only the infrastructure to deliver feature rich voice, video, text and fax communications, but also all operational and business support systems necessary for a reseller to experience rapid growth and profitability. This includes billing, carrier services, DID porting services, and regulatory compliance.


SkySwitch High Availability Explained

We are often asked how we achieve such phenomenal uptime and are able to offer 99.99 service level guarantees. The answer lies in the revolutionary network design that serves as the foundation of our unified communications and collaboration platform.

SkySwitch n-Share ArchitectureThe SkySwitch WebCentrex platform uses always-available n-Share clusters co-located in New York and Dallas.

Most high-availability or n+1 redundancy schemes rely on a primary and failover node. In contrast, the n-Share system is Always Available.  That means that we provide identical service across multiple locations in real-time. With seamless and transparent failover between nodes, service disruptions are avoided because customer connections are automatically transferred to any nodes available.
So, a voicemail can be left on a Dallas feature server, and retrieved on the New York server immediately, even if the Dallas server is no longer available. It also means that feature options (such as call-forwarding or other * codes) take effect across all servers immediately.

As network traffic grows, SkySwitch adds capacity by deploying additional n-Share nodes. Newly added nodes are added to the n-Share mesh and automatically become available to share call processing tasks across all nodes dynamically and with zero downtime.  This means that we can expand to accommodate Reseller growth with zero impact on the availability of services to end users.

Where other high-availability schemes require the use of active and standby servers (with the standby servers left idle in readiness for a problem) n-Share creates efficiencies by dynamically distributing load across all available servers. This means that load can be dynamically shared across all connected nodes based on geographic distance from the user. Especially in cases where media-anchoring is required, this optimizes quality of service by ensuring voice and video payload will take the shortest path between the sender and receiver.

Mobile workers are now using SIP mobility clients (such as the ReachUC apps) running over 3G and 4G wireless networks, where network conditions are often unpredictable. As a result, the ability to maximize quality of service in a scalable and reliable way is becoming more important than ever.  On that front, SkySwitch has you covered.

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