Overview


When it comes to replacing an on-premise phone systems with UCaaS, deciding what to do with the fax line is often a sticking point. The fact is that fax technology is not well suited to packet communications, due to its high sensitivity to latency and jitter over the last mile.

The SkySwitch Virtual Fax solution allows resellers to replace analog fax machines with confidence. Our cloud fax technology uses store-and-forward fax servers to eliminate problems typically caused by VoIP faxing. Like all SkySwitch solutions, our Virtual Fax offering has been designed to optimize reseller success. And, we offer multiple options for sending and receiving that makes it easy to use, and easy to sell.

Sending Faxes – End users have multiple options when it comes to outbound faxes, with support for sending from analog fax machines, email, the PBX web portal, and a mobile app. Fax senders can be notified by via email as soon as a fax has been successfully delivered, a feature that us especially important if your customer is in a regulated industry.

Receiving Faxes – Handling inbound faxes is made simple with options to receive faxes on an analog fax machine, view and download faxes from the PBX web portal, or receive faxes in an email.

Features

Fax Features

  • Sending Faxes
    • Fax from PBX Portal
    • Fax from Analog Fax Machine (Using Store-and-Forward ATA)
    • Email to Fax
    • Fax from Mobile App
    • Receive Status Confirmation by Email After Fax is Sent
  • Receiving Faxes
    • View and Download Fax from PBX Portal
    • Fax to Email
    • Fax to Analog Fax Machine (Using Store-and-Forward ATA)
  • Reseller Dashboard
    • Instant Provisioning of Fax DIDs
    • Receive Fax CDRs by FTP or API
    • Order and Drop-Ship Fax ATAs Ready for Service

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