ReachUC Chrome Extension Now Supports SkySwitch SMS and Fax

By skyswitch | November 29, 2018
ReachUC logo featuring a globe and hand icon, representing unified communication solutions and new features in the ReachUC Chrome extension.

The ReachUC Chrome extension has been updated and now contains several useful new features.

Until today, the ReachUC Chrome extension provided a convenient way to make Click-to-Dial calls and schedule Meeting Manager meetings from within the Google Chrome browser.  With today’s update however, the extension now has a dialpad that can be used to make calls to any number (not just Click-to-Dial), send a fax, or send an SMS using your SMS-enabled DID.  The extension also now supports Click-to-Message for any phone number on a web page.

Accessing the dialpad is easy.  Just select it from the menu that’s shown when you click the ReachUC icon in the Chrome browser bar.

ReachUC Chrome extension interface displaying options for Meeting Manager, Click to Dial, Dialpad, and Settings, with a Logout button.

Once selected, you will be presented with a dialpad that allows you to enter a destination and then choose any of the three available actions:  Call, Send Fax , or Send SMS.

ReachUC Chrome extension dialpad interface displaying options to call, send SMS, and send fax, featuring number keys and input fields for destination number and message.

To use the Click-to-Message feature, simply choose the Message option that is available when hovering the mouse over any phone number in a web page.

Phone number list for various concerns, including Solid Waste Inspectors, with options to call or message, highlighting the new ReachUC Chrome extension features for communication.

To take advantage of these features, the relevant option must be enabled in the ReachUC Settings for a domain or user (see image below).   Also, in order to send SMS messages, an SMS-enabled DID must be assigned to the account user.

ReachUC settings interface highlighting options for faxing and outbound SMS features, with icons indicating enabled functionalities for user communication settings.

To download the ReachUC Chrome browser extension or for more information, visit the ReachUC website.

Posted in SkySwitch Blog