SkySwitch Partner Program:

Comprehensive Onboarding for Greater Success

No other white-label UCaaS Platform offers as much support as SkySwitch for faster revenue generation

Onboarding Done Right
SkySwitch provides a thorough onboarding process unmatched in the white-label UCaaS industry, and we stay by your side for the life of our partnership. We provide everything you need to be a successful partner – from a training roadmap via our SkySwitch University and sales and marketing roadmap to a dedicated SkySwitch Partner Account Manager to walk alongside you every step of the way. The entire onboarding process takes on average 9-12 weeks with your commitment.

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Steps to Becoming a SkySwitch Partner

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Our easy signup process takes just a few days:

  • Sign our Master Service Agreement (MSA) online

  • Setup a Billing Account

  • Setup your SkySwitch Dashmanager Portal Access

  • Get assigned a SkySwitch Onboarding Specialist

Here’s what to expect

DAY 1

KICKOFF - Onboarding & Live Initial Setup

You will have a kick-off call with your dedicated SkySwitch Onboarding Specialist. You’ll obtain access to our training portal and review the entire process to set the expectations of the education you’ll obtain to launch your cloud voice business.

  • Training expectations
  • Training roadmap
  • Training materials
  • Web link to SkySwitch University

WEEKS 1-2

ONLINE TRAINING

Our online training portal will guide you through SkySwitch University via Partner Essentials, including videos, quizzes and hands-on activities.

With Online Training, you will:

  • Learn how to brand your white-label UCaaS offerings with your logo and specifications across your own portals, systems and websites.
  • Learn the ins and outs of providing technical support to your UCaaS customers and become a Certified Technician once training is complete.

WEEKS 2-6

LIVE TRAINING

You will participate in two live Technical Training web conference sessions with your Onboarding Specialist for more advanced training.

  • If selling SIP Trunks, an SME will provide specialized training.
  • If using our Quoting & Billing Tool, a Billing Services Specialist will provide specialized training.
  • If using your own billing team, your Billing Services Specialist will train them while you continue your technical training.

WEEKS 7-12

GO LIVE - Setup Review & Onboarding Project Completion

You’re on your way to launching your own UCaaS business and practice! Your SkySwitch Onboarding Specialist will help you set up your first customer, such as adding seats. Our extended SkySwitch team members will help with specific tasks, including porting numbers from a previous provider to SkySwitch if needed.

  • Your Channel Account Manager (CAE) will continue to provide sales coaching and support for 24 months.
  • At the two-year mark, we will assign a dedicated Partner Account Manager (PAM) for ongoing support to ensure success for your UCaaS business.

SkySwitch Ensures Success for Your UCaaS Business

Our goal is to provide you with the best online and live support on the market. We want you to feel confident and empowered with the information you need, when you need it.

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SkySwitch Knowledge Base

Our online knowledge base is unlike anything you’d find with other platforms. It contains over 250 logically organized articles, videos and graphics to support your UCaaS business — information, tips, how-tos and more for:

  • Technical information

  • Operations

  • Marketing

  • Sales

  • Compliance

Brandable Marketing Toolkit

Our marketing toolkit contains the foundational marketing materials to start promoting your UCaaS solution and UCaaS business with various pieces of content that you can easily brand and customize (if you choose). These materials include product slicks, videos, social media content, outbound cadence, proposal templates and other brandable marketing content to help you promote your UCaaS business.

SkySwitch Store

The exclusive SkySwitch Store is an online marketplace for all the equipment you need to support your customers: deskphones, conference phones, headsets, webcams, audio/video bars, keypad devices, paging systems, routers, WiFi access points, gateways, session border controllers, SD-WAN solutions and more. Most devices are auto-provisioned for you, saving you time. The store also enables you to leverage our buying power with industry suppliers — extending competitive device pricing and saving you money. We are the only white-label provider offering this value-add service.

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Ready to get started?

Signing on as a SkySwitch partner empowers you to collaborate with our SkySwitch partner community consisting of over 1,000 SkySwitch resellers that don’t see each other as competitors but as business partners helping each other succeed.

Schedule a Demo