Now We’re Really Excited! Yealink Releases T54S And T52S Globally

You may remember back on May 30th when Corey Stoker, SkySwitch Director of Support, posted his unboxing videos for the T52S and T54S phones from Yealink.  Now, after a long 90 day wait, Yealink has announced that the T54S and T52S are now available worldwide.

Yealink C are members of the T5 Media Phone Series which provides an all-in-one solution for business of all sizes. The series brings together high-definition voice, video and various application capabilities. With enhanced HD video and audio technologies as well as an intuitive interface, the phones are ideal desktop communication tools for today’s busy executives and professionals in various vertical markets.

As a leader in the hosted UCaaS market, SkySwitch was among the first providers to get advanced versions of these phones.  They have been thoroughly tested with our platform and are available to SkySwitch Resellers. Through our partnership with 888VoIP, these phones and be purchased, provisioned, and drop shipped directly from the SkySwitch Dashmanager.

SkySwitch Launches Video Surveillance as a Service (VSaaS) for White Label Resellers

Resellers Can Increase ARPU Selling New High Growth Service to Existing Base

Lakeland, FL – March 28, 2017: SkySwitch recently announced at their Vectors 2017 User Conference that SkySwitch resellers can now generate more revenue per user by offering Video Surveillance as a Service (VSaaS) to their existing SMB clients.  The new service is available immediately to all SkySwitch Resellers and can be fully managed from within the SkySwitch Reseller Dashboard.

“At SkySwitch, we recognized that the deployment model and target market of VSaaS is almost identical to UCaaS,” stated Jayson Jones, VP of Business Development of SkySwitch.  “IP-enabled cameras are deployed on the customer premise and managed from the cloud in much the same way as SIP phones. This similarity will enable UCaaS resellers to leverage their existing sales, service and support infrastructure to capture a new revenue stream.” SkySwitch has done the heavy lifting to integrate the new video system with its existing service delivery platform. Ordering, provisioning, and customer account management can all be handled without resellers having to learn an entirely new system.

A short video showing the ease with which a new VSaaS endpoint can be deployed is available here:  http://www.skyswitch.com/skyswitch-launches-vsaas/

In their report, Global Video Surveillance as A Service Market 2017-2021, Technavio’s analysts forecast the global video surveillance as a service market to grow at a CAGR of 27.45% during the period 2017-2021.

According to Eric Hernaez, President and Founder of SkySwitch, “Like almost everything else in the office, video surveillance is moving to the cloud.  We want to give our channel the tools that they need to capitalize on that trend.  Our goal with the new VSaaS product line is two-fold.  In addition to raising ARPU for resellers, it will also serve as a point of differentiation.   Now a reseller’s sales team has an exciting new product that can be used to start a conversation, and yet another means to set their  service apart from other hosted PBX and UCaaS vendors.”

About SkySwitch

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SkySwitch Integrates 888VoIP Into Their Reseller Dashboard

Resellers can now drop-ship pre-provisioned Yealink products directly from 888VoIP for the SkySwitch Network

SkySwitch recently announced at their Vectors 2017 User Conference that SkySwitch resellers can now order and provision Yealink products directly from within the SkySwitch reseller portal. The phones are drop-shipped directly to the end-user from 888VoIP, fully configured, (including individual user credentials) for a quick-and-easy connection to the SkySwitch network.

“This partnership with 888VoIP gives our resellers a great advantage when deploying Yealink products for use as part of a SkySwitch solution,” stated Eric Hernaez, President and Founder of SkySwitch. “Resellers can now select, order, provision and ship these products from a single screen within the SkySwitch Reseller Portal.”

A short video of the selection, provisioning and shipping process is available at http://www.skyswitch.com/skyswitch-parters-888voip/.

Through the partnership, SkySwitch resellers are able to to purchase Yealink products from 888VoIP at aggressive price points. Alternatively, Resellers that have an existing relationship with 888VoIP can use the new provisioning tools with their own account. In either case, the PBX provisioning automation is provided by SkySwitch at no additional charge.

“By using the 888VoIP API to automate the fulfillment and provisioning process for their reseller channel, SkySwitch is at the forefront of service providers that are working to simplify the process of on-boarding UCaaS customers. We are extremely pleased to be working with SkySwitch as a partner.” said Dan Barry, Business Development Manager for 888VoIP.

The program has launched for Yealink products. Products from additional manufacturers will be available in the near future.

About SkySwitch
SkySwitch (http://www.skyswitch.com) is a US-based, next-generation communications platform provider. SkySwitch delivers a comprehensive white label communication service and back office support to our resellers. This enables our resellers – communication, telecom, IT service providers – to offer a branded, cloud-based, Hosted PBX Service and unified communications and collaboration services (UCCaaS) to their subscribers without the requirement to invest in or manage the platform from which the service is offered. The SkySwitch platform includes not only the infrastructure to deliver feature rich voice, video, text and fax communications, but also all operational and business support systems necessary for a reseller to experience rapid growth and profitability. This includes billing, carrier services, DID porting services, and regulatory compliance.

About 888VoIP
888VoIP is an industry leading VoIP hardware, software, and professional services distributor. For years, VoIP resellers, integrators, and service providers have relied on 888VoIP’s knowledgeable and professional team to be their trusted advisors through 888VoIP’s Channel Advantage. Manufacturers count on 888VoIP’s experienced staff and network of certified partners to expertly handle product distribution, technical support, warranty management, and solutions integration. For more information, please visit http://www.888voip.com.

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Polycom Gets Smart with the Cone of Silence (aka Acoustic Fence)

cone-of-silenceA new Polycom feature called Acoustic Fence reminds me of one of my favorite childhood TV shows, a Mel Brooks comedy from the 60’s called Get Smart.  The show featured a plethora of futuristic gadgets including telephones that were built-in to almost everything.  Anyone that has seen the show will remember the shoe-phone, a device  that required the show’s protagonist, Maxwell Smart, to take off his shoe in order to talk.

Another gag on the show was the “Cone of Silence“, transparent plastic spheres that ensconced participants in a top-secret bubble.  Invariably, the device would malfunction, requiring the characters to shout loudly in order to be heard by each other (and allowing them to be heard by anyone else in earshot).

While the schtick was quite funny on the show, the new Polycom feature is anything but because it promises to solve a problem that plagues telephone users working in the “open plan” offices that are popular today.  Specifically, the new technology is designed to eliminate background noises by creating a ‘fence of silence’ around a Polycom VVX series  phone running UC Software 5.3.

Although it was originally developed as part of Polycom’s video conferencing suite, the feature has recently been added to VVX phones.  It is perfect for receptionists that frequently handle phone calls and in-office visitors simultaneously, contact center agents that work within close proximity to other agents, or anyone that uses the phone in an inherently noisy environment.   The technology uses algorithms to detect and block noise.  It eliminates unwanted background noise – such as peripheral conversations or printer rattle – by matching the sound level between the VVX phone’s speakerphone microphone on the one hand, and the handset (or headset) microphone on the other.  By selectively cancelling out sounds from beyond the ‘audio fence’ only sounds within the “bubble” around the handset are transmitted – everything else disappears. This ensures that conversations are not superimposed by the surrounding noise of an open-plan office, but remain clear and understandable.

As with all telephone features, this option can be easily enabled for a single user or an entire office with a simple 1-line override in the fully-automated SkySwitch Device Provisioning Server.  When combined with the many advanced features of the SkySwitch hosted PBX and Contact Center solutions, the new Polycom technology contributes to a solution that is truly futuristic.

Remember:  Your success as a hosted PBX reseller depends on your ability to customize the look and operation of the phones that you deploy.  SkySwitch makes this easy to do. The SkySwitch device provisioning server enables remote provisioning and management of all the major SIP phone and ATA devices, including Polycom, Yealink and Cisco among others.   To learn more, contact a SkySwitch white label VoIP specialist today.