As Toshiba reseller, or if you sell VoIP Services using any Toshiba platform,
it’s time for you to be concerned.
Premise-based telephony is going away. This not only true for business owners that are giving up on the CapEx model and moving to OpEx, but also for service providers. The real skill of the successful service provider is taking care of your customers, not maintaining a communications platform. You take care of Customer Service, Tier-One Support, Training and Maintaining your Business Relationships, not maintaining a platform, carrier services, quality of service issues, and dozens of other technical details. Those headaches can be outsourced to a White Label partner.
If you’ve been considering moving from a premise-based solution to a white label, cloud-based Unified Communication as a Service (UCaaS) or a Contact Center as a Service (CCaaS) solution, now may be the time to start that change.
March 21, 2017
Dear Valued Reseller,
We regret to inform you, that as part of its continuing global restructuring, Toshiba Corporation has deemed it necessary to wind-down our Telecommunication Systems Division (TSD) business starting immediately. Dealers can submit orders through May 22, 2017 subject to inventory availability and purchase order acceptance…
Vice President & General Manager
Toshiba America Information Systems, Inc.
Telecommunications Systems Division